This tidy property sits in a prime location near downtown attractions, many great restaurants and tons of shopping opportunities. Its updated, well-lit rooms and bathrooms are a good value.
78 units, some two bedrooms. 2 stories (no elevator), exterior corridors.
Pros: This was a last minute booking when we found out we were staying in Dallas the other night. Good value, great location, really nice swimming pool, best internet on our trip. First American chain motel that I have been to that had soy milk at breakfast - thank you! Also the blankets were good - most motels now use thick quilts in duvets and when it's 100 degrees outside, they are ridiculous - we did not need to chill the room to 50 in order to sleep. If I ever come back to Dallas, I would stay here again. Very convenient to get downtown without paying downtown prices.
Cons: Pillows were a bit too 'full' some feather or flatter options would be nice.
8.3
Diyun
Very Good
solo traveller
09-19-2016
Pros: The room rate is very competitive and it's location is not far away from downtown of Dallas, the employee are very friendly, breakfast is good but had less choices.
Cons: AC is too loud and it affects the quality of sleeping
10.0
Robert
Exceptional
solo traveller
09-15-2016
Pros: Nice spacious rooms and comfortable. Staff are very friendly. Good location as restaurants near by and short walk to the free trolley.
Cons: No complaints was a great stay.
10.0
Cr1969
Exceptional
young couple
09-15-2016
Pros: Awesome staff, very helpful and friendly. Room was clean. Good location for my visit
Cons:
8.3
Dieter
Very Good
solo traveller
09-15-2016
Pros: I liked the fact that we were only a cab ride from where ever we wanted to go!
Cons: The fact that there was a pool!
10.0
Doris
Exceptional
young couple
09-10-2016
Pros: The breakfast was excellent. Our room was great. The staff were helpful and courteous.
Cons:
10.0
Robert
Exceptional
solo traveller
09-10-2016
Pros: Will come back
Cons:
2.9
Kenneth
Poor
solo traveller
09-06-2016
Pros: nothing
Cons: front doors did not lock, like they were broken. Rooms smelled of urine and/or burning when the heater was used.
10.0
Douglas
Exceptional
young couple
09-06-2016
Pros: Everything
Cons: Nothing
7.9
Bryce
Good
young couple
09-06-2016
Pros:
Cons: It is actually a motel - that wasn't made clear in the description.
8.8
Stephen
Excellent
young couple
09-05-2016
Pros: not enough hangars for our dress clothes.
Cons: we needed more hangars for our dress clothes
7.9
Wendy
Good
review category group of friends
09-04-2016
Pros: The staff were excellent, especially, Charlene who gave us directions to a great Italian out of town and shopping. Breakfast was ample and set you up for the day. Small pool, but great for quick cool down after the heat of Dallas. A 15 min walk to trolley stop if you're up for it. We walked there and back, but also took car on another day as car park is free for shoppers.
Cons: The hotel is a bit like a motel really, as right on a busy road, if you didn't have air con on you'd hear the traffic.
6.7
Natasha
Pleasant
young couple
09-01-2016
Pros: Comfort
Cons: The house keeping walked in on me and my fiance during intercourse @ 10:30 am and check-out isn't until 12 pm. So the house keeper should not have been cleaning. I use to work in the hotel business so I know that the housekeepers have a list of what rooms are vacant and which ones are not. My fiance even yelled and said to go away but she still entered. the staff didn't speak English either which is a very big issue. Once I reported this issue to the front desk she was very non chalant about the house keeper invading our privacy. Very unprofessional.
5.8
Edward
Okay
mature couple
08-28-2016
Pros: breakfast was adequate but nothing special. room was very clean. close to highland park UMC
Cons: breakfast could be better, older location yet clean
7.5
Samuel
Good
young couple
08-28-2016
Pros: Convenience in location to gexa energy pavilion.
Cons:
10.0
Arielle
Exceptional
young couple
08-22-2016
Pros: I liked it because it was no hassle.
Cons: The ice machine was too far. Need another one.
7.1
Edward
Good
mature couple
08-18-2016
Pros: Location
Cons: Over priced
7.9
Niccole
Good
mature couple
08-14-2016
Pros: Location and convenience are great!
Cons: Parking could use some help.
9.2
Neil
Wonderful
solo traveller
08-10-2016
Pros: Very comfortable room. Nice swimming pool and reasonable breakfast. Staff polite. Easy to commute into down town on DART.
Cons: Nothing
10.0
Chistina
Exceptional
young couple
08-09-2016
Pros: This is our second stay and will be coming back again.
Cons: Everything was great.
10.0
Clint
Exceptional
mature couple
08-09-2016
Pros: Great front desk staff! Excellant stay! Nice breakfast!
Cons: Nothing
9.2
Wenzheng
Wonderful
solo traveller
08-09-2016
Pros: front desk staff is nice and friend
Cons: found 3 bedbugs during my stay
9.6
Angela
Exceptional
young couple
08-08-2016
Pros: Comfortable bed & Awesome shower!!!!
Cons: The cool air from the window unit didn't reach the restroom area.
9.6
Benito
Exceptional
family with young children
08-08-2016
Pros: Rooms were cleaned consistently
Breakfast had variety
Cons: Coldest temperature setting in room wasn't enough. Once accustomed to temp, would start sweating.
9.2
Deneen
Wonderful
solo traveller
08-08-2016
Pros: Omg!!!
Cons:
6.0
Verified Hotel Guest
Pleasant
08-07-2016
Pros: Location and friendly staff
Cons:
9.6
Valeria
Exceptional
solo traveller
08-01-2016
Pros: Everything was great.
Cons: I am sure I could have gotten a better rate.
7.1
Doug&jen
Good
mature couple
07-25-2016
Pros: Within walking distance of the McKinney trolley to get you downtown.
Cons: Needs a refurb.
7.5
Gerald
Good
solo traveller
07-18-2016
Pros: Room was clean and comfortable
Cons: Could not find the place, wifi very weak, could not use it signal strength too weak, tv stopped working.
6.7
Nick
Pleasant
young couple
07-17-2016
Pros: The pool was great. The parking was easy. The 24 hour restaurant at the front had good food. The room was clean.
Cons: When we checked in the girl in the office was definately smoking something. She couldn't answer questions and was very vague. The smell was overwhelming. Not a great first impression at all. Then the next morning the cleaning ladies knocked on the door at 9am. I asked them to come back later and they knocked again at 9.15am. Then they got angry because I was not ready to have the room cleaned. The staff should be there to help, not be the main problem with the hotel. We will not stay here again.
6.7
Rachael
Pleasant
mature couple
07-07-2016
Pros: I really enjoyed the jacuzzi! !
Cons: The house keeping really didnt clean to well and replace towels
10.0
Tara
Exceptional
solo traveller
07-05-2016
Pros: The staff at cityplace were so brilliant and polite. Cheryl was so kind and resourceful about what to do in Dallas. Such good value for money and so close to town, only 10 minutes from the station!
Cons:
8.3
Ann
Very Good
family with older children
07-04-2016
Pros: parking was close, and a great restaurant was merely steps away. super convenient. nice room, comfortable bed.
Cons:
10.0
Jessi
Exceptional
review category group of friends
06-30-2016
Pros: Bed was very comfy. Room was very clean
Cons:
7.9
Business
Good
young couple
06-28-2016
Pros: The hot breakfast bar was awesome
Cons:
7.5
Sofia
Good
young couple
06-24-2016
Pros: Good value for a basic place to stay just outside the downtown core. Good free breakfast in the morning as well. Free parking was great! Very friendly and helpful staff
Cons:
5.8
Phoenix
Okay
family with older children
06-23-2016
Pros: Relatively clean and good location.
Cons: Asked for 2 extra towels when got there,said too many at pool,I asked for my daughters long hair.Was informed manager was off couldn't get him to answer his phone and cleaning lady didn't come in today.took 2 days and an argument,same thing on a blanket for the bed,wash sheets only . Out of everything at breakfast by 720am.goes from 630-930am
7.5
Cindy
Good
mature couple
06-23-2016
Pros: Staff was friendly and helpful with answering questions about places to see in Dallas and how to get around Dallas.
Breakfast was very good every day. Plenty of variety.
Cons: Our room was across from the laundry room. It also did not get much sun. I was going to ask to switch it but decided not to.
Room could have been updated more.
4.2
Sue
Disappointing
solo traveller
06-13-2016
Pros: Good wifi.
Cons: Overcooked eggs and undercooked bacon.
Anemic hair dryer.
Could have used skin lotion.
Poor service.
10.0
Rommel
Exceptional
review category group of friends
06-04-2016
Pros: Staff were friendly and the rooms were clean.
Cons: The electronic key was malfunctioning.
5.0
Gregory
Fair
Solo Traveler
06-01-2016
Pros: Location close to mid town . Price just a touch to high,
Cons: Noisy location
10.0
Katherine
Exceptional
mature couple
05-29-2016
Pros: A most comfortable bed in the right location. We enjoy staying here whenever we come to Dallas.
Cons:
10.0
Pauline
Exceptional
family with young children
05-25-2016
Pros: restaurant on site open 24 hours Close to downtown. Best staff every very nice and helpful. First night order from the room service had a great New York Steak and potato with salad & Club Sandwich and cheese cake with drinks
Cons: I thought I was getting two rooms with 4 beds
and a connecting door web site is wrong they only have suites with one King bed with a sleeper sofa and a small room with full bed it still work out for all of us
6.7
Vasanth
Pleasant
family with young children
05-24-2016
Pros: Overall good hotel
Cons: Rooms were not accessible from the reception area .
9.2
Elizabeth
Wonderful
young couple
05-22-2016
Pros: Hot Breakfast. Excellent Customer Service by Chris the receptionist. Location was great. Rooms are very clean and comfortable.
Cons: No negatives.
9.2
Denise
Wonderful
mature couple
05-22-2016
Pros: We found it was a bit far out if you don't have a car.
Cons:
8.8
Gary
Excellent
mature couple
05-20-2016
Pros: Location
Cons: Cost
7.5
Celeste
Good
family with older children
05-18-2016
Pros: Reception staff were very nice and this was an excellent location for what we were planning to see in Dallas.
Cons: I do not like to stay in outside-entrance hotels/motels but booked at the last minute and did not review photos. That said, there were no problems as this seems to be in a safe area. This place is well-worn and housekeeping staff is new. Three of us stayed four nights and I had to get towels each day from lobby for third person.
10.0
Rommel
Exceptional
young couple
05-12-2016
Pros: Staff was so friendly. Check in and out was convenient. Rooms were clean.
Cons:
6.7
Larry
Pleasant
mature couple
05-08-2016
Pros: The staff was very helpful. The location of the property suited my needs very much.
Cons: The beds are too hard the pillows are too soft had a difficult time sleeping. The room had an unpleasant smell maybe from the cleaning supplies not sure. The layout of the property made it a little difficult to maneuver vehicles when parking. A makeshift parking area had been placed with two cones and some yellow tape in the center of the parking area.
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