Best Western Northwest Inn

AAA Inspector Rating

8.7

Good

35 Guest Ratings

2361 W Northwest Hwy

Dallas, TX 75220- Map It

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AAA Inspector Rating Details (scale 1-5)

2.7

Overall

Room2.9

Bath2.8

Public Areas2.4

ARATED

AAA Inspector Notes

The recent upgrades to this small hotel make it comfortable and inviting. All rooms offer spaciousness and some offer a sofa, while the bathrooms have large vanities and vessel sinks. Wedged between a residential and commercial area, with multiple dining options, it also has the edge of being very central. 63 units. 3 stories, interior corridors.

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Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-35E exit 436 (Northwest Hwy/Loop 12), 0.4 mi e. 2361 W Northwest Hwy 75220.

AAA Benefit

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Pool

outdoor.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.

Sports & Recreation

exercise room.

Guest Services

coin laundry.

Guest Ratings

OVERALL GUEST SCORE

Good

Based on Ratings from 35 guests

Showing reviews 1 - 5 of 28

7.0

Timothy

Good

Business Traveler

06-23-2017

Pros: The best thing about the hotel is u can still smoke in some rooms

Cons: It had a funny oder the whole time I was there

3.0

Faith

Poor

Traveling as Couple

06-23-2017

close it either.He would not change my room because he said I had already dirtied the room.I did demand a new room.I received one, but not by choice.The breakfast was not what I have come to enjoy from a Best Western.I always stay at a Best Western, but this was horrible.I really didn't consider this a Best Western.

Pros: The best thing is that it is close to the airport & places to eat.

Cons: When I arrived in the room,the window was wide open.I could not get the window closed.I went straight down to the office. The check in attendant informed me that there was nothing that he could do, but he would come up to the room & look.He could not

7.0

Verified Hotel Guest

Good

Solo Traveler

06-23-2017

Pros: Location is excellent with access to Interstate,airport, and many restaurants. Pool area was clean. Breakfast served in morning was convenient.

Cons: Housekeeping staff showed up at awkward times to clean room, ranging from 830AM to 3PM.

1.0

Verified Hotel Guest

Very Poor

Traveling as Couple

06-23-2017

Pros: Location

Cons: Room was adequate. Bed had no fitted sheet. Requested a blanket and received one with holes and threadbare. After several hours. Would not rate noe star.

7.5

Anonymous

Good

solo traveller

05-25-2017

Pros: Loved a room on the 1st floor!

Cons:

7.1

Marcus

Good

young couple

05-15-2017

Pros: Friendly staff clean rooms great breakfast

Cons: Needs new mattresses

7.5

Stacey

Good

young couple

05-08-2017

Pros: Good value

Cons:

2.5

Gay

Poor

young couple

04-06-2017

Pros: nothing

Cons: reception and breakfast staff friendlier

4.2

Sarah

Disappointing

family with young children

04-01-2017

Pros: Close to Love Field.

Cons: Questionable guests in the elevator, halls and checkin desk. Floor was dirty and cheap thin bedding. Not a good place with children.

4.6

Kymberla

Disappointing

review category group of friends

03-01-2017

Pros:

Cons: There was no iron in the room. The sheets had stains on them on both beds and one bed cover was burnt evidently from smoking due to the fact that it was a smoking room. The staff wasn't friendly.

7.5

Sanjivani

Good

solo traveller

12-10-2016

Pros:

Cons: Facility needs to be totally renovated. Carpets replaced, repainted. Elevator refurbished

7.9

Yvonne

Good

young couple

10-21-2016

Pros: Location location location.

Cons: Having to change my reservation.

9.2

Gail

Wonderful

young couple

10-09-2016

Pros: The size of the single king room was very comfortable. Breakfast was much more than expected.

Cons:

5.0

Jonathan

Fair

review category group of friends

09-20-2016

Pros: It was located close to the music venue we were going to.

Cons: The room keys did not work on any of the extirior doors. Which caused us to almost be locked out completely. Missing light bulbs in the room. Towel bar pulls out of wall.

2.9

Marietta

Poor

solo traveller

08-10-2016

Pros: Now the services was not that great the room was very poor wasn't no upgrades they're like the other Best Westerns that I've attended in the last 6 months I was very disappointed

Cons: The room was no quality at all furniture floor was wet

8.3

Anonymous

Very Good

mature couple

08-05-2016

Pros: We stayed in several hotels within a space of 8 days and it's hard to remember.

Cons: I do remember my husband looking for the Raisin Bran and the closest you came was corn flakes. We would rather have had the butter at room temperature but instead it was in the refrigerator,

5.0

Mohammad

Fair

family with young children

07-20-2016

Pros: Calm

Cons: Breakfast is not even basic …

4.6

James

Disappointing

mature couple

04-15-2016

Pros: Location convenient to airport.

Cons: General odor smells like mold. When I turned on the heater in the room the warm air from it stunk badly, as if an electrical fire was burning insulation inside the heater system.

8.3

Vernivy

Very Good

mature couple

03-24-2016

Pros: Room was very comfortable.

Cons: Breakfast could have been better. Not really hot.

5.0

Out

Fair

solo traveller

02-25-2016

Pros: Quiet

Cons: Elevator didn't work. Huge cockroach in the bathroom when I went to take a shower after checking in. Workout facilities had no sanitizer to wipe down equipment before/after using it.

7.5

Johan

Good

mature couple

02-17-2016

Pros: It was fairly clean breakfast was good the bed was comfortable

Cons: the alevators didn't work

4.2

Laura

Disappointing

family with older children

12-21-2015

Pros:

Cons: I am a smoker, but this room smelled EXTREMELY bad of smoke. There was a plastic bag over the smoke detector which I am sure is against fire regulations. The bathtub would fill up while showering to over ankle deep. The sink also did not drain properly. The room was filthy!

10.0

Clarahcomh

Exceptional

solo traveller

12-09-2015

Pros: Service was good, staff was friendly and very helful.

Cons: Internet connection was bad.

7.1

Joshua

Good

mature couple

11-02-2015

Pros: Nice and clean and really quite like that most

Cons: Nothing

10.0

Shirley

Exceptional

review category group of friends

10-19-2015

Pros:

Cons: day house keeper not honest i left a pair of pajamas on door in bathroom and she never turned them in

6.0

Ngozi

Pleasant

solo traveller

09-28-2015

Pros: The space

Cons: The distance from down town

4.2

Anonymous

Disappointing

family with older children

08-14-2015

Pros:

Cons: It was hot

9.2

Marty

Wonderful

mature couple

06-23-2015

Pros: very clean. very comfortable.

Cons:

Showing reviews 1 - 5 of 28