For a home away from home, this hotel offers everything you could need, including inviting outdoor spaces and a covered grill area. The lending locker makes long-term stays even more comfortable.
Smoke free premises. 150 efficiencies, some two bedrooms. 3 stories, interior corridors.
complimentary and valet laundry, airport transportation, area transportation-within 5 mi.
Terms
cancellation fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 38 guests
Showing reviews 1 - 5 of 35
10.0
Victor
Exceptional
solo traveller
09-09-2016
Pros: Everything...
Cons: Nothing...
7.5
Graeme
Good
solo traveller
09-06-2016
Pros: Great location. Clean rooms and bathrooms.
Cons: Corridors smelt musky. Not fresh. Limited amount of signage and directions.
7.1
Jill
Good
solo traveller
08-12-2016
Pros: nice neighborhood
Cons: long trek to office & broken elevator
7.5
Greg
Good
family with young children
08-05-2016
Pros: Location to Love Field
Cons: Nothing
9.6
Andrea
Exceptional
young couple
07-22-2016
Pros: The staff was very helpful.
Cons: The hallways smelled like smoke.
8.3
John
Very Good
solo traveller
07-15-2016
Pros: It's just a nice quiet place to stay. The staff has a great disposition always helpful
Thanks John
Cons: See above
7.9
Donnie
Good
family with young children
07-11-2016
Pros: HUGE rooms, located right off I-35
Cons: More frequent houskeeping service.
10.0
Arlie
Exceptional
mature couple
06-23-2016
Pros: Our needs were taken care of
Cons: No problems
8.8
Cheryl
Excellent
solo traveller
06-14-2016
Pros: I loved the quietness and the beds were comfortable. The rooms were very clean.
Cons: When I returned to my room the next day house keeping had not cleaned my room. My room smelled like smoke. It must been a smoking room before.
9.6
Ahmad
Exceptional
young couple
06-05-2016
Pros: It was excelent
Cons: Shuttle is necessary
8.8
Laurie
Excellent
review category group of friends
05-24-2016
Pros: The beds being in separate rooms with 2 different air conditioning
Cons: They were a little slow on getting us towels.
10.0
Raymond
Exceptional
mature couple
05-21-2016
Pros: The beds were extremely comfortable. George, the front desk clerk was very friendly and helpful. We stay at this hotel every time my wife has an appointment at U.T. SOUTHWEST. The location is perfect.
Cons:
7.5
Anonymous
Good
solo traveller
05-13-2016
Pros: Room was comfortable and spacious.
Cons: House keeping is once a week which in my view should be twice a week atleast. Several self catering hotels usually have alternate or daily house keeping.
6.7
Siddika
Pleasant
young couple
05-03-2016
Pros: Room was clean and relatively spacious apart from the tiny bathroom.
Cons: Manager on Duty was very rude and unprofessional in checking us in (i.e., took a call and had us wait until she got off the phone, sucked her teeth when I said I'd rather not fill out the rewards form, and yelled down the hall to let us know where the elevator was located) and when we went down to the store to buy some water. She could definitely benefit from some re-training. All other staff members with whom we interacted were friendly and helpful.
8.8
Alexander
Excellent
review category group of friends
05-03-2016
Pros: Cleanliness, facilities were very good. Overall worth the price
Cons: The location is the major downfall
7.9
Anonymous
Good
solo traveller
05-03-2016
Pros: Close to Love Field - close to down town
Cons: the room smelled like something burned in the microwave. Needed to be aired out thouroughly
10.0
Elizabeth
Exceptional
solo traveller
05-02-2016
Pros: Great place ... clean.. everything I needed was taken care of... front desk staff so ROCK..... coming back to enjoy that new gazebo...
Cons:
10.0
Isaiah
Exceptional
review category group of friends
04-14-2016
Pros: When I booked, I requested a bedside photo of John Cena (since it was Wrestlemania weekend) to protect me as I slept. I forgot that I made that request when booking the room. When I checked in, I was asked for my name. I said, "Cruz... Isaiah", the employee at the desk goes "OH, you're Isaiah".
He hands me an 8 by 10 framed picture of John Cena that said "You can't see me" on the top and "Sweet Dreams :)" on the bottom. I burst out into laughter. The fact that the staff was able to grant my request made my stay even better! The hotel was awesome and the free shuttle for a 5 mile radius was a great perk. All of the staff that I encountered that weekend was amazing. Thank you all!!
Cons:
9.2
Theresa
Wonderful
solo traveller
04-09-2016
Pros: Very comfortable bed. Kitchen was well stocked. Staff was very friendly. I love this hotel. I've stayed at this hotel before and it is my favorite hotel choice. Wish I could stay more often.
Cons: Bedrooms are a little small. I wish that I could get a little better price so I could afford to stay more often.I make at least (2) nine night trips and (2) three night trips a year to this area and would prefer this hotel but price is a little too high.
10.0
Rachel
Exceptional
young couple
04-07-2016
Pros: Staff are amazing and so helpful, shuttle service was a god send, they will take you and pick you up free of charge anywhere within a 5 mile radius! Rooms have everything you need, we used the free laundry room the day before we left to do all our washing to save a job when we got home! 100% recommend these suites, didn't use the gym but had a look and has everything you need, didn't have time to use the pool but it looked very clean.
Cons: Room did smell a little, staff suplied a spray to help alleviate the issue and offered us a move but once you were in it was less noticeable, this was due to what I belive to be years of allowing smoking, the suites are due to be renovated which should sort this out
9.2
Traveling
Wonderful
family with older children
03-23-2016
Pros: beds were very comfortable. rooms were roomy and well equipped
Cons:
7.9
Michael
Good
solo traveller
03-18-2016
Pros: wifi is consistent and fast
appliances nice and clean
Cons: hall carpet cleaned while there.....very strong odor
10.0
Arien
Exceptional
mature couple
03-04-2016
Pros: Hotel was very comfortable and clean. Staff was helpful and attentive. Easy check in and out.
Drove rental vehicle to nearby DART light rail station and used DART to visit many tourist sites
in Dallas and Fort Worth. We also attended professional hockey and basketball games
at the American Airlines Center located just a short block from Victory DART station.
Cons: Nothing. Stay could not have been better.
10.0
J
Exceptional
solo traveller
02-26-2016
Pros: very clean, comfortable and centrally-located
Cons:
8.0
Adyson
Very Good
Traveling as Couple
02-17-2016
Pros: Bed
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
01-19-2016
Pros: Very spacious and immaculate room--exceeded expectations for the number of stars! I would definitely recommend this hotel for friends traveling.
Cons: The only complaint was instead of a usual breakfast in the morning, the hotel only had item you had to purchase from a room that was set up like a mini-convenience store.
10.0
Nancy
Exceptional
mature couple
11-09-2015
Pros: Location, and the fact that we could leave our car there & they shuttled us to Love Field, and picked us up when we returned. Rooms were spacious & comfortable!
Cons:
10.0
Jose
Exceptional
family with young children
11-03-2015
Pros: What i like the most is the room have everything i need
Cons:
7.5
Susie
Good
family with young children
10-24-2015
Pros: The amenities, pool and grill area.
Cons: You don't have king size beds
6.7
David
Pleasant
mature couple
10-11-2015
Pros: Location was great. Staff were helpful
Cons: Was unaware that there would be no housekeeping. Room smelt like it had been a smoking room at one time. When we commented at checkout, they did offer to credit points to us which was nice. They probably would have moved us to another room, but we were already settled and didn't want to move.
6.7
Lynne
Pleasant
mature couple
09-18-2015
Pros: Room was clean and comfortable and desk staff were friendly and helpful, especially when driver forgot to pick us up.
Cons: Shuttle driver omitted to pick us up. No restaurant and on late arrival used the one next door which was terrible.
8.3
Haenyo
Very Good
mature couple
05-13-2015
Pros: Calm, clean, and comfort.
Cons: None.
7.5
Amanda
Good
family with young children
03-22-2015
Pros: The room was very clean and spacious! The beds were very comfortable and the atmosphere was great!
Cons: I had reserved a non-smoking room and they gave us a smoking room.
9.6
Xuemei
Exceptional
review category group of friends
03-21-2015
Pros: comfortable beds,clean,can cook water in the room.
Cons: no breakfast available.
10.0
Marcia
Exceptional
young couple
12-11-2014
Pros: The staff where so friendly and helpful nice lovely clean place and so cool guest can have there pets with them.
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