For a home away from home, this hotel offers everything you could need, including inviting outdoor spaces and a covered grill area. The rooms will be going through extensive renovations in 2017. The lending locker makes long-term stays even more comfortable.
Smoke free premises. 150 efficiencies, some two bedrooms. 3 stories, interior corridors.
complimentary and valet laundry, airport transportation, area transportation-within 5 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 70 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
07-21-2017
Pros: I liked the room set up, and easy check in/out.
Cons: No breakfast,
10.0
Anonymous
Exceptional
07-21-2017
Pros: Very spacious and immaculate room--exceeded expectations for the number of stars! I would definitely recommend this hotel for friends traveling.
Cons: The only complaint was instead of a usual breakfast in the morning, the hotel only had item you had to purchase from a room that was set up like a mini-convenience store.
8.0
Anonymous
Very Good
07-21-2017
Pros: Bed
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: They had great customer service. Our room was clean and the location was perfect for the club we were attending that night.
Cons: No
10.0
Anonymous
Exceptional
07-17-2017
Exceptional
Pros: Property was centrally located. Room was very nice and comfortable. Hotel itself was very clean. When we come back to Dallas I know where we are staying. We stayed 5 nights and everything went so smoothly.
Cons:
7.1
Anonymous
Good
06-30-2017
Fair facilities, very nice staff.
Pros: Kitchens are nice and very usable. Bathroom areas are nicely laid out.
Cons: Attention should be given to careful cleaning, repairs, and tidiness. Dinginess, shoddy repair, and a general look of tiredness abound.
4.2
Anonymous
Disappointing
06-20-2017
Disappointing
Pros:
Cons: Never will go back
7.1
Anonymous
Good
06-17-2017
Good
Pros: Room was clean and quiet. Staff was friendly.
Cons:
5.4
Anonymous
Fair
06-16-2017
Ok cheap place to stay
Pros: Location was convenient.
Cons: Bed was so uncomfortable and facilities were dated
10.0
Anonymous
Exceptional
06-12-2017
Exceptional
Pros: Everything!! It was quiet, clean, and friendly!
Cons:
7.5
Anonymous
Good
06-07-2017
Good
Pros: The location
Cons: We ask for towels two days straight finally got them our lastnight
6.7
Anonymous
Pleasant
06-05-2017
Good location for Mockingbird, will...
Pros: The front desk and housekeeping staff were very polite and kind.
Cons: Couch had a hole with stuffing coming out. Bed was not very comfortable, and had old linens that would not hold their elastic.
7.9
Anonymous
Good
06-03-2017
Good
Pros: The facilities is very clean.
Cons: I've stayed here a few times but this last time was a little disturbing to me. My carpet had a big dirty spot on it and I asked to be moved to another room and she said they had nothing else. I kept hearing music playing from the parking lot that was loud. I also heard gunshots around 2:00am that may have been a block away. This was my worst stay at Candlewood Suites.
9.6
Anonymous
Exceptional
05-30-2017
Exceptional
Pros: The suite was very comfy like a home. The location was good to drive to downtown/uptown Dallas and the airports. The grilling area, pool, and being able to borrow items was all great. I liked the kitchen as well, full with dishes, utensils, and cookware.
Cons: Immediate location around the hotel wasn't great, you have to leave the area for things to do. But it's an easy drive from the hotel to attractions.
10.0
Anonymous
Exceptional
05-29-2017
Exceptional
Pros:
Cons: N/A
9.2
Anonymous
Wonderful
05-28-2017
Comfortable Sleep!
Pros: Comfortable beds.
Cons: The distance from room to lobby and lack of restaurants in walking distance.
10.0
Anonymous
Exceptional
05-24-2017
Terrific place at a very...
Pros: Outstanding staff!
Cons:
8.8
Anonymous
Excellent
05-15-2017
Wonderful staff
Pros: The Hotel staff was awesome!!!! Shuttle service was great. We will definitely stay again!
Cons:
10.0
Anonymous
Exceptional
05-15-2017
Exceptional
Pros: I like the living area as if I was in my own apartment
Cons:
10.0
Anonymous
Exceptional
05-08-2017
Exceptional
Pros: The bed was comfortable, pool was lovely and the staff was amazing.
Cons: No complaints.
7.9
Anonymous
Good
05-03-2017
Good
Pros: Front desk staff was exceptional! Professional and friendly. They should be at a 5 Star Hotel!
Cons: First room stunk of smoke. They moved us to a nicer room.
7.5
Anonymous
Good
05-01-2017
Good
Pros: No free breakfast
Cons: A free breakfast
8.3
Anonymous
Very Good
04-19-2017
Good Older Hotel in OK...
Pros: Staff very pleasant and allowed very early check-in, which we greatly appreciated. An older hotel, though it appeared well maintained and clean. Rate paid was very reasonable.
Cons: Room was a bit cramped, with second bed in what I'd expect to be living area for a suite. Location could be great if staying for work, or not so much if staying for leisure as we were. Though a nice touch washers/driers were free, maybe as a result they were quite busy with a couple of machines not in service.
10.0
Anonymous
Exceptional
03-29-2017
Home away from home!
Pros: The room felt like home away from home. Nice kitchen, living room area, and separate bedroom and bath. If felt like a studio apt. They had a pantry where I could buy food from for the next morning so I did not have to worry about where to get breakfast. The rooms were very clean and modern feel to them. Could easily stay for days if I had to be there for business.
Cons:
9.2
Anonymous
Wonderful
03-28-2017
Superb
Pros: Another basic, good value close to Love FIeld.
Cons:
3.8
Anonymous
Poor
03-25-2017
Poor
Pros: within 10 minutes by the shuttle bus. fairly close to the airport
Cons: At first we got a room next to the main street. It was extremely noisy, just can't get into sleep even with the help of the sleeping machine. The window is not noise-proof!! Then we requested to change room. The 2nd room is better but smelly. Would not come back to this hotel.
10.0
Anonymous
Exceptional
03-23-2017
Great location and comfortable accommodations.
Pros: Bed was great. Loved the double bed suite. Did not try coffee or have breakfast, had an early morning appointment Zale Lipsky. Would stay here again.
Cons:
7.5
Anonymous
Good
03-21-2017
I would stay here again....
Pros: Ckean
Cons: Need extra towels
6.3
Anonymous
Pleasant
03-20-2017
Clean but that's the only...
Pros: It seemed clean. We had 2 rooms and a full-sized fridge. Beds were comfortable enough.
Cons: The wi-fi was terrible! I coudn't even pick up the network in one of the rooms. The pool was closed for the weekend (on spring break). we were on the first floor and it sounded like a herd of elephants was staying above us. No free breakfast of any kind --other "suite" hotels do offer that. No nice place to eat in the area. Mostly fast-food. I feel like a paid way too much.
10.0
Anonymous
Exceptional
03-19-2017
Great stay!
Pros: Wonderful stay. Room was larger than expected and also had great amenities. Staff were polite and friendly. Perfect.
Cons: Pool was closed for refurbishment for a few days - but that didn't really bother us but may have bothered some.
8.3
Anonymous
Very Good
02-22-2017
Very good
Pros:
Cons: Terrible Wifi
6.3
Anonymous
Pleasant
02-20-2017
Would stay ahain
Pros: Seperate sleeping quarters for the beds. Kitchen was stocked with everything.
Cons: Did not service our room evem after requested new towels. 3 night stay never once got house keeping.
2nd floor smelled like Chinese food outside the elevator and ghe lobby smelled like overkill orange cleaner spray.
Some questionable characters came in and out... drug dealers or hookers.
10.0
Anonymous
Exceptional
02-06-2017
Great place. Great people
Pros: Very easy to get to. The room was very nice and clean. Excellent staff, really nice people.
Cons:
7.5
Anonymous
Good
02-06-2017
Good
Pros:
Cons: I didn,t like the way the rooms are cleaned> They picked up the trash and change the towels only once in a 6 days of our stay. Is this good or really BAD?
10.0
Anonymous
Exceptional
01-29-2017
Great for Love Field park...
Pros: The shuttle to Love Field and being able to leave car at the hotel.
Cons: There was no coffee in suite for coffee maker. I didn't see the games and pantry until I was leaving. Wish I would've been told about them when checking in.
7.5
Anonymous
Good
01-19-2017
Clean and convenient to Love...
Pros: Easy access to site. Close proximity to Love Field. Be sure to take the side street (Hollowbrook lane) to circle back to Mockingbird for easy access to Love.
Cons: Ask for a room without dogs sheltered nearby.
10.0
Anonymous
Exceptional
01-06-2017
Exceptional
Pros: Everything about my suite was awesome!!!
Cons:
10.0
Anonymous
Exceptional
01-03-2017
Exceptional
Pros: I like everything about my stay. will be coming back.
Cons: There was nothing that I dislike.
7.9
Anonymous
Good
12-17-2016
Good
Pros: Room set up
Cons: Needed breakfast
Later check out time
8.8
Anonymous
Excellent
11-12-2016
Fabulous
Pros: Was comfortable and clean.
Cons: The fact that we were accused of smoking in room and were told to check out..no refund of deposit nor the money spent on the room that day.300 dollars total....plus had to come out of my pocket another 200 dollars for taxi and new room after we had been staying there all wk. The manner in which that was handled was more than a little unprofessional..your staff spoke to us as if we were idiots and clearly didn't care what we had to say...they made their minds up before even asking any questions. Very rude both the manager and front desk clerk. I would definitely recommend a customer service class and for everyone to learn some manners and respect. So unprofessional
4.2
Anonymous
Disappointing
11-08-2016
Cheap hotel but not worth...
Pros: Low cost was a plus and the kitchen in the room was nice to have.
Cons: Very noisy, dirty sheets with stains, staff seemed bothered when we asked for help, shuttle took 30 minutes to arrive at the airport even after we called ahead and scheduled a pick up.
8.8
Anonymous
Excellent
10-27-2016
Would definitely stay again... On...
Pros: Everything about this hotel was fantastic. The room was extra large and gorgeous. Everything was immaculately clean and well maintained. The staff was immensely friendly and helpful.
Cons: The only thing that would prevent me from staying at this hotel again is that the bed was miserably uncomfortable. I woke up the next morning in physical pain and exhausted because I did not sleep well at all. Everything else was fantastic.
10.0
Anonymous
Exceptional
10-22-2016
All good
Pros: Excellent location, facilities and clean
Cons: No problems
10.0
Anonymous
Exceptional
09-09-2016
The best....
Pros: Everything...
Cons: Nothing...
7.5
Anonymous
Good
09-06-2016
Good value.
Pros: Great location. Clean rooms and bathrooms.
Cons: Corridors smelt musky. Not fresh. Limited amount of signage and directions.
7.1
Anonymous
Good
08-12-2016
Good
Pros: nice neighborhood
Cons: long trek to office & broken elevator
7.5
Anonymous
Good
08-05-2016
Good
Pros: Location to Love Field
Cons: Nothing
9.6
Anonymous
Exceptional
07-22-2016
Exceptional
Pros: The staff was very helpful.
Cons: The hallways smelled like smoke.
8.3
Anonymous
Very Good
07-15-2016
Great place to stay
Pros: It's just a nice quiet place to stay. The staff has a great disposition always helpful
Thanks John
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