The Westin Galleria, Dallas

AAA Inspector Rating
8.7
Excellent
74 Guest Ratings
13340 Dallas Pkwy
Dallas, TX 75240- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
As the only hotel located at the Galleria, this lodging has world-class shopping, an ice rink and numerous restaurants right at its door. Rooms are contemporary with window seats and large showers. For the quietest rooms ask for those facing the mall. Smoke free premises. 448 units. 21 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just n of jct I-635 and N Dallas Pkwy. Located at the Galleria Mall. 13340 Dallas Pkwy 75240.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
2 restaurants, also, The Oceanaire Seafood Room, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
cancellation fee imposed, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 74 guests
Showing reviews 1 - 5 of 50
9.2
Marten
Wonderful
solo traveller
09-20-2016
Pros: Bed was awesome
Cons: Room was good but not as clean as I would expect for as nice as the place is
6.3
Alan
Pleasant
mature couple
09-19-2016
Pros: Big spacious room, convenient to shops
Cons: Poor internet connection, connected only 1 device, not successful with 2nd device. Breakfast at restuarant, I had to wait long and poor quality
2.5
Anonymous
Poor
young couple
09-07-2016
Pros:
Cons: Terrible room service from the staff taking orders for in room dining. We never received what we ordered and the quality was poor especially for the price. Toilet broken and past guest wrote on bathroom walls pipes broken. Sad part is the toilet was still broken and leaking! Front desk people are unknowledgeable in regards to billing and processing credit cards.
10.0
Dana
Exceptional
solo traveller
08-31-2016
Pros: The room was beautiful and I loved the little window seat. It was so peaceful!
Cons:
7.9
Marisa
Good
family with young children
08-23-2016
Pros: Room service and The Second Floor restaurant.
Cons: Facilities - maintenance
Showing reviews 1 - 5 of 50