Holiday Inn Express & Suites

AAA Inspector Rating
8.7
Wonderful
49 Guest Ratings
1310 E Wintergreen Rd
Desoto, TX 75115- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.2
Public Areas2.9
AAA Inspector Notes
This hotel is appointed with very contemporary touches and sits in a quiet, slightly isolated area. Rooms have ceiling fans and popular coffeemakers. The downtown Dallas core is a short drive away. Smoke free premises. 88 units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-35 exit 416 (Wintergreen Rd), just w. 1310 E Wintergreen Rd 75115.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, area transportation-within 5 mi.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 49 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Bed
Cons: One sink
5.0
Anonymous
Fair
08-11-2017
When we started our stay we found the occasional hair in the bathroom, but I wrote it off as a simple oversight. But after housekeeping put the nasty stained sheets back on my bed I knew this place was unsanitary. When I went to the front desk they were very flippant like I was the one who had a problem. I decided I had to call the 800 number and talk to corporate. I think for a room that charged $---- per night they should at least clean the room. NEVER AGAIN.
Pros: Location is convenient for my trip.
Cons: Bed sheets stained - looked like a someone used a whole bottle of KY jelly. I removed the sheets and threw them in a pile on the floor. Housekeeping took the sheets from the floor put the same nasty sheets back on the bed! Front Desk had weak response!
10.0
Anonymous
Exceptional
08-11-2017
Pros: This is an EXCELLENT hotel. The suite we had was tops - very roomy with first class appointments The sitting area was fantastic when guests stopped by. The room was huge with top appliances. Breakfast was wonderful. This exceeded my expectations.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very comfortable and well appointed room. Hotel employee , at the reception, check-in desk recognized me, remembered things about me and helped me get another reservation. That is always very nice to be remembered and customer-centered. She is good.
Cons: Every thing was fine. The breakfast staff was much more customer friendly than the last time I was at your hotel.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The pancake machine
Cons: Wifi was too slow
Showing reviews 1 - 5 of 50