Holiday Inn Express Hotel & Suites Floresville

AAA Inspector Rating
8.7
Very Good
35 Guest Ratings
927 10th St
Floresville, TX 78114- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.1
Public Areas3.1
ARATED
AAA Inspector Notes
This contemporary hotel is across from a large grocery store. Guests are drawn to the picnic BBQ area as well as the pool. Families really enjoy the suites with sofa sleepers. Smoke free premises. 85 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just s of jct CR 97. 927 10th St 78114.
Pool
outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 35 guests
Showing reviews 1 - 5 of 21
10.0
Rey
Exceptional
family with young children
04-29-2017
Pros: Everything
Cons: Nothing
3.3
Swamp
Poor
young couple
04-03-2017
Pros: NOTHING
Cons: Everything was horrible. I walked into my room at 2 a.m after a very long day only to discover the room was never cleaned. My bed wasn't made, there was papers on the bed from a previous guest, towels on the floor, trash in cans, someone's pocket change still in the bathroom surrounded by the guests empty toiletries. I was given another "upgraded" room for my inconvenience, though. At this point after driving hours and being in the sun working all day, I just said thank you and went back to my room to shower and sleep for 3 hours. I left before the sun was up or coffee was even available in the breakfast area. I didn't return to my room until midnight, after running an all day event and needing nothing but a shower and a bed. We discovered that we didn't even receive any housekeeping but were too tired to care. After sleeping only a few house my husband, who had been in the sun ALL day and prone to heat strokes woke sweating, we discovered that the air conditioner wasn't working. I immediately went to find him bottles of water and tell the front desk, that was of no help. All she said was she was sorry there was nothing they could do. I went back to the room, past the out of order ice machine that smelt like death and attempted to hydrate my husband and cool him down and get a few hours of sleep. After 3 hours I decided to attempt to get breakfast and hope that maybe they didn't screw that up. Please don't eat the eggs and their pancake machine didn't even work. After checking out of motel hell, I came home only to discover an extra charge from the hotel. I didn't order anything, take anything, break anything, so why do I now have yet another charge for this? The front desk was of no help other than to constantly apologize and offer their free snacks. I was running an event and every one of my vendors and guests was upset with their stay and found disgusting unclean rooms and issues with air conditioners.
2.5
Long
Poor
family with young children
03-23-2017
Pros:
Cons: I didn't realize I would get no discounts when booking through yourwebsite. Also the bedskirts and carpet in the room were dirty. Thetowels didn't smell fresh and there was hair on the bathroom floor.
9.2
Syihanahmad
Wonderful
family with young children
03-13-2017
Pros: They know that we are muslim who cannot eat any pork base food. So they offer me additional scramble eggs as bonus during breakfast time.
Cons:
8.0
Patricia
Very Good
Family with Young Children
11-28-2016
Pros: I was notified 2 days before that my 2 beds was not avialable. So the hotel offered 1/2 price and a king size bed with a roll away and I agreed. So we get there get checked in & went to room. And lady said had a cancellation, so we got our orginal room.
Cons: The king size room had stand up shower
Showing reviews 1 - 5 of 21