The hotel is a bit remote but offers a quiet setting if moving about is not your priority. Traditionally styled rooms, some with sofas, offer a respite from the day's activities.
Smoke free premises. 102 units, some efficiencies. 5 stories, interior corridors.
Cons: The check in clerk was no help. gave us wrong directions on how to get there. The coffee machine was empty that evening and a black lady at a meeting asked my wife to see if the would refill it asshe was afraid to ask her.
8.3
Linda
Very Good
mature couple
08-13-2016
Pros: Great breakfast!
Cons: Wanted to extend our stay, but totally booked.
7.0
Verified Hotel Guest
Good
Family with Teens
08-02-2016
Pros:
Cons: Not enough parking for guests. We had difficulty finding a parking space.
4.2
Tara
Disappointing
young couple
07-12-2016
Pros: The staff were helpful with the issues we had.
Cons: The room keys did not work when we got to our room. Our mattress sunk down into the middle and you could feel the springs. I did not sleep.
10.0
Japple
Exceptional
mature couple
06-22-2016
Pros: We just enjoyed our whole experience. We'll definitely be staying there from now on when we visit the area.
Cons:
10.0
Beckie
Exceptional
solo traveller
06-14-2016
Pros: Wonderful service! Will definitely stay there again!!!
Cons:
7.5
Regina
Good
mature couple
06-08-2016
Pros: Clean nice hotel
Cons: N/a
8.3
Regina
Very Good
mature couple
05-16-2016
Pros: The staff was very nice, hotel clean, and most importantly smelled clean.
Cons: The cable went out Saturday night and still was not on when we left Sunday. Also the egg omelet was obviously from a box. Yuk also 1st nite there whole first floor smelt like pot, let front desk know, didn't smell pot after that.
7.5
Jason
Good
mature couple
04-19-2016
Pros: Location is convenient enough to downtown FW, shopping, restaurants and other amenities.
Cons: Breakfast was a bit of a bust. I understand balancing food cost with demand but when you run out of basic food items 15 minutes before breakfast ends and tell people "it will take too long to make more" then you need to get new staff.
6.3
Suzanne
Pleasant
mature couple
04-05-2016
Pros: Friendly staff great breakfast
Cons: Cammode stopped up & had to be plunged & bathtub was dirty
4.0
Verified Hotel Guest
Disappointing
Business Traveler
03-25-2016
Pros: Standard Hampton Inn. Same facilities and sufficient breakfast as all of them. Very consistent.
Cons: Got struck in a room where my window was obstructed by a fake awning, insufficient daylight and view. Management could not care lead about my concern when after I made it clear to staff that this is substandard room. Avoid this location, service amateurs.
6.7
Luz
Pleasant
young couple
03-23-2016
Pros:
Cons: There was not a lot of parking.
6.3
Michael
Pleasant
mature couple
01-14-2016
Pros: The kitchen in unit was good, beds comfortable.
Cons: We were planning on staying 2 weeks. The hotel started undergoing maintenance while we were there. They were refinishing all the doors with varnish/shellac and they used the cheapest smelliest high VOLs stuff in our opinion. They did not seal/close off the hallways/floors as they did this work. It was disgusting. We had to move from 5th to 4th floor (even though fumes and smells on 4th were evident, as they did the fourth floor first). The hotel management did a terrible job of planning. We should never have been placed on 5th floor or should have been told about work and the possibility we had to be moved. When they did the first floor, they did not block off that with a plastic shield and then they only had one or two workers there and it took them 2 days to that area. We could not use the gym and it smelled so bad in the the breakfast area and lobby. The elevators always smelled after they started doing the work. We complained about the smell and they opened the doors on both ends to try and air it out, but it still was lingered. In fact, we were told that they would do something to our bill (credit days as they have a guarantee satisfied or money back) but because it was through booking, we did not see any credit .
8.8
Laddie
Excellent
solo traveller
01-14-2016
Pros: Most comfortable bed, spacious room. Useful amenities. Wifi works well. Good breakfast. Very nice staff
Cons: No bar. Had to drive to get a beer
7.0
Verified Hotel Guest
Good
Family with Teens
12-23-2015
Pros: The staff was very nice, and the breakfast was wonderful
Cons:
5.4
David
Fair
mature couple
11-22-2015
Pros: Pleasant staff
Cons: Decorating, bed and furniture looked and felt like low class poor quality garage sale items!!
8.8
Sandra
Excellent
review category group of friends
11-11-2015
Pros: The staff was very helpful.
Cons: I did not like the the price of the room. I was staying there for the NASCAR race weekend. I understand hotel prices are going to go up for special events, but it was too high.
10.0
Cindy
Exceptional
Traveling as Couple
10-19-2015
Pros: Great bed, loved the couch, good breakfast.
Cons: No
10.0
Ed
Exceptional
mature couple
10-07-2015
Pros: Room was clean furniture was comfotable
Cons:
9.2
Anonymous
Wonderful
solo traveller
09-22-2015
Pros: The breakfast facilities and staff were wonderful. There was lots of selection even words the end.
Cons: My door did not close tightly so it rattled when someone walked down the hallway.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-10-2015
Pros: Close to the family we were visiting and breakfast
Cons: Room was a little small
9.6
James
Exceptional
mature couple
09-08-2015
Pros: Helpful staff, close to places we needed to be. Easy to get to.
Cons:
10.0
Anna
Exceptional
mature couple
05-19-2015
Pros: Comfort & convienance
Cons:
9.2
Joseph
Wonderful
mature couple
04-27-2015
Pros:
Cons: I had a bad experience with a Hampton Inn in Mississippi so did not use Hampton for awhile. This was my first time to try you again in awhile and was pleased. I use to use only Hampton , but that bad experience kept me away for awhile.
7.5
Courtney
Good
mature couple
03-15-2015
Pros: Friendly staff, free breakfast and a comfy room.
Cons: That I was not told of the additional $55 charge that they do at check in. Was told I would be charged $233. Was charged $288 which put me in a huge bind considering I survive paycheck to paycheck. I had to miss a day of work which means $275 I didn't make. All because I had left myself enough money for gas but with them pulling that extra $55, They over drafted my account. Very disappointed that I was never told about this additional charge. Meanwhile, 3 days later, it is still pending at $288 and my account is still negative. Will not be booking with this hotel again, due to lack of communication and a simple "sorry". Sorry doesn't put $275 back in my pocket for not being able to work one day.
10.0
John
Exceptional
mature couple
03-13-2015
Pros: everything
Cons: nothing
10.0
James
Exceptional
mature couple
01-03-2015
Pros: I love everything about my stay.
Cons:
8.8
Anonymous
Excellent
solo traveller
09-30-2014
Pros: Good breakfast, friendly personal and nice suites with everything working
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