The hotel is a bit remote but offers a quiet setting if moving about is not your priority. Traditionally styled rooms, some with sofas, offer a respite from the day's activities.
Smoke free premises. 102 units, some efficiencies. 5 stories, interior corridors.
Pros: I had a single bed with couch and found the room well laid out. The bed and couch were comfortable.
Cons: I did have water in the bathtub each morning and you could hear noise in the pipes.
10.0
Cindy
Exceptional
Traveling as Couple
06-23-2017
Pros: Great bed, loved the couch, good breakfast.
Cons: No
8.0
Mary
Very Good
Traveling as Couple
06-23-2017
Pros: Nice bedroom. Staff was very nice and helpful. Loved the view of the river!
Cons: The mattress on the sofa bed was probably the worst we have ever seen. It was very very thin and every coil could be felt. We ended up sending our two adult children to stay with relatives. The eggs at breakfast were powdered...gross. The rest was great!
7.0
Verified Hotel Guest
Good
Family with Teens
06-23-2017
Pros: The staff was very nice, and the breakfast was wonderful
Cons:
7.0
Verified Hotel Guest
Good
Family with Teens
06-23-2017
Pros:
Cons: Not enough parking for guests. We had difficulty finding a parking space.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: Wonderful breakfast, clean comfortable room, great mattress, quiet location, did not hear a single plane. Helpful friendly staff
Cons: No complaint, was great for the price.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
06-23-2017
Pros: Coffee around the clock. The breakfast was really enjoyable.
Cons: The beds are very uncomfortable. The bath tub was really sloped making it Difficult to shower.
10.0
Moira
Exceptional
young couple
06-14-2017
Pros: The breakfast was great. Lot's of variety and very tasty food.
Cons:
9.6
Benito
Exceptional
young couple
06-12-2017
Pros: Bed was super comfy.
Cons: Had to wait a bit longer than I wanted at check in desk for service. No one was there to greet us
9.2
Deborah
Wonderful
young couple
06-09-2017
Pros: quiet room and very clean
Cons: i hate instant eggs for breakfast
7.5
Frances
Good
young couple
05-07-2017
Pros:
Cons: The walls were a bit thin....we could hear the people next to us.
9.2
Nicole
Wonderful
young couple
04-26-2017
Pros: Complimentary breakfast and wifi.
Cons: Breakfast options, and no access to internet on Xbox.
7.1
Anonymous
Good
review category group of friends
04-05-2017
Pros:
Cons: Bit run down furniture
7.9
Anonymous
Good
family with young children
03-25-2017
Pros: Great, great staff! We love Hampton Inn because consistently have great staff.
Cons: Breakfast was inconsistent. Great one day and not good the other.
7.1
Jon
Good
family with young children
02-05-2017
Pros: The bed and pillows
Cons: It took over 30 mins to get the attention of the front desk clerk to check us in. He was watching tv on his phone and couldn't hear me until I called the hotel from 10' away and he answered. Then to top it all off. They but out room right in the middle of a whole collage baseball team that came in at 12 am. the construction is terrible. We could hear door slams. And every word they all had to say for over a hour. I went down to the desk and asked for another room on a another floor. The guy was hateful and told me they would go to sleep shortly. Kids will be kids. Blowing me off!! He wasn't going to give me another room until I got upset and wasn't as nice I as started!! Mind you it is 1am. I did end up getting another room on the first floor
8.8
Daniel
Excellent
young couple
01-28-2017
Pros:
Cons: Pool needs to be indoors
5.0
Patricia
Fair
family with young children
01-17-2017
Pros: Cleanliness and comfortable bed
Cons: Respect all customers. Honor prices as quoted on booking sites. More secure and quiteness of customers. Parking should be based on first come not for construction workers only.
9.6
Kathryn
Exceptional
review category group of friends
11-07-2016
Pros: The rooms were very nice, clean and comfortable.
Cons: When I made the reservation I made it clear I was the only adult staying with teenagers. They had my 2 rooms booked on seperate floors. The manager did help get the rooms moved to the same floor but they were not together. If I had not gone ahead of the group and checked in early I would have had teenage girls alone on a seperate floor.
9.2
Tammie
Wonderful
young couple
10-23-2016
Pros: Bed was very comfortable. Nice sized vanity.
Cons:
9.2
Judith
Wonderful
family with young children
10-11-2016
Pros: Breakfast had a variety of choices, although the pastries ran out before 10am. The beds were very clean and fluffy! Loved the Pool that it was still open beyond Sept. Weather was perfect!
Cons: I would have preferred an actual Suite because of more space. The elevator needs a vent, because it felt stuffy.
7.1
Scott
Good
mature couple
10-04-2016
Pros: This place had an excellent Cleaning staff very kind and pleasant. Attentive to customers needs. room was very clean.
Cons: No vending machines for drinks. Had to go to office to purchase With no refrigerator in room, needed ice machine on second floor to at least have a way to keep the expensive drinks cold, need newer beds
7.9
Andrea
Good
review category group of friends
09-25-2016
Pros:
Cons: No USB ports
7.9
Ray
Good
solo traveller
09-09-2016
Pros: Bed was very comfortable
Cons: No refrig in room
4.2
Larry
Disappointing
young couple
09-08-2016
Pros: food was good.
Cons: The check in clerk was no help. gave us wrong directions on how to get there. The coffee machine was empty that evening and a black lady at a meeting asked my wife to see if the would refill it asshe was afraid to ask her.
8.3
Linda
Very Good
mature couple
08-13-2016
Pros: Great breakfast!
Cons: Wanted to extend our stay, but totally booked.
4.2
Tara
Disappointing
young couple
07-12-2016
Pros: The staff were helpful with the issues we had.
Cons: The room keys did not work when we got to our room. Our mattress sunk down into the middle and you could feel the springs. I did not sleep.
10.0
Japple
Exceptional
mature couple
06-22-2016
Pros: We just enjoyed our whole experience. We'll definitely be staying there from now on when we visit the area.
Cons:
10.0
Beckie
Exceptional
solo traveller
06-14-2016
Pros: Wonderful service! Will definitely stay there again!!!
Cons:
7.5
Regina
Good
mature couple
06-08-2016
Pros: Clean nice hotel
Cons: N/a
8.3
Regina
Very Good
mature couple
05-16-2016
Pros: The staff was very nice, hotel clean, and most importantly smelled clean.
Cons: The cable went out Saturday night and still was not on when we left Sunday. Also the egg omelet was obviously from a box. Yuk also 1st nite there whole first floor smelt like pot, let front desk know, didn't smell pot after that.
7.5
Jason
Good
mature couple
04-19-2016
Pros: Location is convenient enough to downtown FW, shopping, restaurants and other amenities.
Cons: Breakfast was a bit of a bust. I understand balancing food cost with demand but when you run out of basic food items 15 minutes before breakfast ends and tell people "it will take too long to make more" then you need to get new staff.
6.3
Suzanne
Pleasant
mature couple
04-05-2016
Pros: Friendly staff great breakfast
Cons: Cammode stopped up & had to be plunged & bathtub was dirty
6.7
Luz
Pleasant
young couple
03-23-2016
Pros:
Cons: There was not a lot of parking.
6.3
Michael
Pleasant
mature couple
01-14-2016
Pros: The kitchen in unit was good, beds comfortable.
Cons: We were planning on staying 2 weeks. The hotel started undergoing maintenance while we were there. They were refinishing all the doors with varnish/shellac and they used the cheapest smelliest high VOLs stuff in our opinion. They did not seal/close off the hallways/floors as they did this work. It was disgusting. We had to move from 5th to 4th floor (even though fumes and smells on 4th were evident, as they did the fourth floor first). The hotel management did a terrible job of planning. We should never have been placed on 5th floor or should have been told about work and the possibility we had to be moved. When they did the first floor, they did not block off that with a plastic shield and then they only had one or two workers there and it took them 2 days to that area. We could not use the gym and it smelled so bad in the the breakfast area and lobby. The elevators always smelled after they started doing the work. We complained about the smell and they opened the doors on both ends to try and air it out, but it still was lingered. In fact, we were told that they would do something to our bill (credit days as they have a guarantee satisfied or money back) but because it was through booking, we did not see any credit .
8.8
Laddie
Excellent
solo traveller
01-14-2016
Pros: Most comfortable bed, spacious room. Useful amenities. Wifi works well. Good breakfast. Very nice staff
Cons: No bar. Had to drive to get a beer
5.4
David
Fair
mature couple
11-22-2015
Pros: Pleasant staff
Cons: Decorating, bed and furniture looked and felt like low class poor quality garage sale items!!
8.8
Sandra
Excellent
review category group of friends
11-11-2015
Pros: The staff was very helpful.
Cons: I did not like the the price of the room. I was staying there for the NASCAR race weekend. I understand hotel prices are going to go up for special events, but it was too high.
10.0
Ed
Exceptional
mature couple
10-07-2015
Pros: Room was clean furniture was comfotable
Cons:
9.2
Anonymous
Wonderful
solo traveller
09-22-2015
Pros: The breakfast facilities and staff were wonderful. There was lots of selection even words the end.
Cons: My door did not close tightly so it rattled when someone walked down the hallway.
9.6
James
Exceptional
mature couple
09-08-2015
Pros: Helpful staff, close to places we needed to be. Easy to get to.
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