Holiday Inn Express Hotel & Suites

AAA Inspector Rating
8.7
Excellent
52 Guest Ratings
3541 NW Loop 820
Fort Worth, TX 76106- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room3.0
Bath2.8
Public Areas2.9
AAA Inspector Notes
It looks a little out of the way on a map, but the Fort Worth Stockyards and other attractions are a short drive away. The rooms are showing their age but have nice amenities like sofas and large TVs. Smoke free premises. 69 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-820 exit 10A (Azle Ave) eastbound; exit 10B westbound. 3541 NW Loop 820 76106.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 52 guests
Showing reviews 1 - 5 of 45
9.2
Angela
Wonderful
family with young children
05-16-2017
Pros:
Cons: the hot tub/sauna was not in working order and dirty, but we played in the pool so it was ok.
5.4
Elaine
Fair
family with young children
05-14-2017
Pros:
Cons: Noise in the hallways. Highway noise. First room I was given had a strong chemical smell. Requested another room. Location not convenient.
7.9
Daniel
Good
family with young children
05-13-2017
Pros: Breakfast was great.
Cons: The room had mildew odor.....like the carpets were cleaned and room shut before completely dried.
8.8
Sidney
Excellent
family with young children
05-08-2017
Pros: The breakfast was good. The rooms were really clean. The beds were comfortable. Although we were off the freeway it was quiet in the evening.
Cons: The facet in the bath tub wasn't securely attached to the wall.
4.6
Michael
Disappointing
young couple
05-02-2017
Pros: The rooms were big and nice and the Breakfast and happy hour snack and drink were good.
Cons: The Staff was rude and tried to upcharge us. I booked two rooms through booking.com, I even called and confirmed the reservations and when I arrived they wouldn't honor the reservations and tried to charge me extra. I showed the man at the front desk my confirmed reservation and he went and got an assistant manager who also would not honor the reservation. I had to threaten to call their corporate office before they left went into the back room and came back out 15 minutes later and said they would do it but that I could not check in early because they had no rooms available until 3pm. I was annoyed by that situation but glad to get it resolved when another hotel guest walked in while I was collecting my bags to go wait in there lobby area and I overheard them tell that guest that they had plenty of rooms vacant and that he could check in early. At that point I realized after this trip I would not be staying at this location again. Since I am venting, I also did a speed test on the Wifi and it averaged around 1Mbps definitely not up to standard for people coming into town on business. The pool was dirty and the hot tub was ice cold and the TV was messed up and the staff did nothing to address my complaints. Overall I make 2 week long trips to Fort Worth a month and another hotel will be getting my business from now on.
Showing reviews 1 - 5 of 45