Comfort Inn

AAA Inspector Rating
8.7
Excellent
257 Guest Ratings
301 Capitol St
Grapevine, TX 76051- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room3.0
Bath2.8
Public Areas2.7
AAA Inspector Notes
Although lacking in some amenities, the rooms are contemporary and comfortable. Its location near the DFW north entrance and Main Street makes it a business and leisure traveler fave. Smoke free premises. 100 units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 114 exit Main St, just n. 301 Capitol St 76051.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
limited exercise equipment.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 3 mi.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 257 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-13-2017
Exceptional
Pros: The staff was very friendly. Room was very clean.
Cons:
6.3
Anonymous
Pleasant
07-10-2017
Good staff, but old dingy...
Pros: When we had an issue with with AC (it made HORRIBLE noises that couldn't be ignored), the staff were quick to respond. They gave us another room.
Cons: Unfortunately, the AC in the new room made the same awful noises; it sounded like it might explode or give out. The hotel is not in good repair. It's pretty old has that mildew musty smell. The rooms are tiny.
5.8
Anonymous
Okay
07-10-2017
Good location, but very untrained,...
Pros: Bed was comfortable and location was great
Cons: The staff was not trained. There was a fire alarm in the early morning and there was no one to guide or knew what to do. Even the housekeeper at the bottom of the stair well, emptying trash, told us that she didn't know why the alarm went off and it was nothing! We went to the front, on our way out the door and the front receptionist hadn't even called 911 yet, until we ask her to. She didn't know what to do and had turned off the alarm panel, but couldn't tell the firemen what the panel had said. There were only 8 guest that came out of the building and there were no check captains on each floor. The management needs to train on safety most important,as well as service. We felt sorry for the young untrained staff , but the housekeeper was just plain rude and unconcerned. I didn't feel that she liked working at this hotel. The Grapevine Firemen were courteous, serious, and checked every floor completely, we were thankful for their service.
9.6
Anonymous
Exceptional
07-04-2017
Exceptional
Pros:
Cons: Even at the coolest setting the air conditioner wasn't cool enough most nights.
7.5
Anonymous
Good
06-26-2017
My Grapevine trip
Pros: Good location for what I went to DFW area for.
Cons: I could hear the people on the floor above me walking or jumping. There were small kids running up and down the hall in the afternoons. Elevator was small, no a/c, but ran fairly fast.
Showing reviews 1 - 5 of 50