Best Western Heritage Inn

AAA Inspector Rating
8.7
Pleasant
6 Guest Ratings
10521 East Frwy
Houston, TX 77029- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
Modern, spacious rooms offer you a comfortable workspace and a cozy chair and ottoman where you can rest easy after your busy day. The complimentary hot breakfast includes eggs, sausage and bacon. Smoke free premises. 62 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-10 exit 776A (Mercury Dr) westbound; exit 776B (John Ralston Rd) eastbound; on westbound frontage road. 10521 East Frwy 77029.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 6 guests
Showing reviews 1 - 5 of 14
5.0
Bella
Fair
family with young children
09-05-2016
Pros: Breakfast was great!
Cons: The restroom door creeked !! And no hand soap or shampoo , The shower was clogged so you showered in a full tub and the toilet handle was broken !! I stayed two nights and the second day no clean towels toilet paper or trash bags :( ohhh and the cards kept deactivating !
2.5
Jose
Poor
solo traveller
08-29-2016
Pros: Nothing, Very rude staff
Cons: I had confirmation for early entrance at 13.00 hrs and they let me waiting until 15.00 hrs after a 10 hours flight. Breakfast poor Room dirty, I even took some pictures of the cockroach in the bath.
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
08-15-2016
Pros: Nothing!
Cons: The hotel was located in a run down part of the Houston area. The elevator did not work, the staff did not offer any help getting our luggage upstairs, nor did they apologize or even seem sympathetic about the situation. The room smelled badly.
5.0
Quintella
Fair
07-09-2016
Pros: Location
Cons: Rooms dinghy for 3stars
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
07-07-2016
Pros: The staff was friendly
Cons:
Showing reviews 1 - 5 of 14