Rooms feature modern furnishings and backlit vanity mirrors in bath areas. Ergonomic desk chairs have an armrest that can be raised when not in use making it convenient to set to your preference. The modern breakfast area makes a nice spot to enjoy your morning meal.
52 units. 3 stories, interior corridors.
It's set back from the feeder road of I45 freeway and so the noise level is low!
Pros: Quiet, clean, comfortable, large and well-appointed with microwave and a friendly staff.
Cons: Very poor bathroom facility; similar to a men's bathroom somewhere with a shower-only walk-in and no bathtub. It was definitely NOT what I wanted to see at the time.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: The cleaning staff was loud and started early. They knocked on the door and attempted to come in even though I had the sign up. It was annoying.
7.0
Anonymous
Good
08-11-2017
Great location, easy fwy access, close to the airport and plenty a shopping available. The staff could use some improvement.
Pros: I liked that it had a business center, internet access free printing and a continental breakfast. True bang for your buck!
Cons: I booked a double occupancy 2 queen beds when I got there, they only had a suite with a king bed and a sleeper. We had to go get the linens down stairs, not very comfy! :-(
9.0
Anonymous
Wonderful
08-11-2017
Pros: River the night associate is a very sweet young man! He was so friendly and helpful.
Cons:
10.0
Anonymous
Exceptional
07-26-2017
It was very enjoyable
Pros: I liked everything about this hotel, it was clean, comfortable, cool, and the staff was super friendly. Always smiling and actually remember my name. Breakfast was very good and I loved that the coffee was fresh all day long.
Cons: The only thing I didn't like is that at times staff was speaking Spanish when they clearly can speak good English, not that it's wrong it just makes me uncomfortable. The housekeeping staff did not speak good English and was very hard to communicate with them about the needs in my room. This would not keep me from booking here agsin
9.6
Anonymous
Exceptional
07-23-2017
Nice hotel
Pros: I always stay in this hotel. All the people are friendly and they are always trying to improve the quality of the hotel. Even sometimes when I arrive very early they are able to get me a room. This is one of the reasons I normally stay there. Front desk girls are nice and also the lady from Honduras that does the breakfast. The other ladies that clean the rooms are also nice.
Cons:
8.8
Anonymous
Excellent
07-21-2017
Fabulous
Pros:
Cons: If we dint fine A roach in room
9.6
Anonymous
Exceptional
07-14-2017
Excellent place to stay
Pros: Breakfast was very good,service was excellent all time ,(check-in, check-out, breakfast). We were able to check-in earlier, great service! Beds are very comfortable.
Cons:
5.4
Anonymous
Fair
07-13-2017
Best Western Fair at Best!
Pros: Fairly good breakfast with a reasonable number of options.
Cons: Worn carpet, not particularly clean. Decorations a little tired. Smelly pillows. Only two fast food restaurants and a gas station in walking distance. Management allows "friends" to hangout at night - concerning. No hotel van which is strange for a hotel of this type.
9.6
Anonymous
Exceptional
05-01-2017
Exceptional
Pros: The bed is so comfortable
Cons:
5.4
Anonymous
Fair
04-26-2017
Unacceptable service to service we...
Pros: the beds
Cons: Finding that only one room had been allocated when two had been booked and paid for through Booking .com.
Having been allocated a room, finding it already allocated
We were visiting from the UK and found it very difficult to brew the tea which we had
10.0
Anonymous
Exceptional
04-19-2017
We stay here several times...
Pros: Its easy access to the freeway. The breakfast is really a plus because we don't have to rush. The pool is nice and relaxing.
Cons:
10.0
Anonymous
Exceptional
01-16-2017
will highly recommend
Pros: beds were very comfortable
Cons: no complaints
8.3
Anonymous
Very Good
12-27-2016
Minus the impromptu Fiesta beneath...
Pros: I liked everything from the breakfast to the cleaning staff.
Cons: There was one particular night where there was a party or something in the conference room. Our room was right above it so we felt the vibration from the loud music. This lasted until about 1 am. We were not notified by the staff that there would be a party nor was there any apologies for the inconvenience regarding the noise at that time of night.
10.0
Anonymous
Exceptional
12-20-2016
Exceptional
Pros: Clean
Cons:
8.3
Anonymous
Very Good
10-20-2016
Recommend
Pros: Really enjoy the bed, the breakfast was ok.
Cons:
9.6
Anonymous
Exceptional
09-22-2016
You'll be greeted as though...
Pros: The front desk clerk when we checked in was delightful, quick to catch humor, and made us feel welcomed right away. She deserves lots of praise for breaking down the "newness" barriers that guests feel at first.
Cons: There was not enough room in the bathroom to put down toiletries which would be used after bathing.
9.2
Anonymous
Wonderful
08-21-2016
Family Trip
Pros: The cleanliness
Cons: Breakfast hours ended to soon. With toddlers it was hard to wake up before 9 to get breakfast.
10.0
Anonymous
Exceptional
08-18-2016
Exceptional
Pros: Very nice, clean, friendly staff!
Cons:
9.6
Anonymous
Exceptional
07-27-2016
Safe location.
Pros: Staff was very attentive and courteous. It was clean and near Splashtown also near a Walmart and various eateries.
Cons:
7.5
Anonymous
Good
05-08-2016
Good
Pros:
Cons: There was no hot water on the night we checked in. The staff cannot fix it until next morning... The location is north far from the city center.
10.0
Anonymous
Exceptional
04-26-2016
Best hotel , Great stay!!!!!!
Pros: Felt like a home away from home! And Great selection of breakfast foods
Cons: that my stay had to end SO soon
4.6
Anonymous
Disappointing
04-21-2016
Disappointing
Pros: Nothing
Cons: The reception is like you would expect at a really low budget hotel, manned by polite but untidy looking staff. Big room, big bed but everything is very basic and looks like something from 30 years ago. Breakfast was inedible, plastic bacon and rubbery eggs and to cap it all plastic cutlery and paper plates - like staying in a bloody hostel. How this hotel has 8.2 rating is beyond me
7.9
Anonymous
Good
04-20-2016
Good
Pros: Good value for the price. Will come again.
Cons:
5.8
Anonymous
Okay
04-14-2016
Great staff, terrible isolated location
Pros: The staff were friendly and went out of their way to be helpful. From letting my son eat some breakfast before breakfast service was officially open, to getting us an uber taxi early in the morning when our reserved taxi didn't show up, the staff were great.
Cons: The hotel is a $35-40 USD taxi trip (one way) to the airport in an isolated location. Also, the pool is advertised as seasonal but is actually still under construction. If you don't have a rental car, don't stay here. If you just need a place to stay for one night near the airport, pay more to stay somewhere else. Any savings will be eaten up in travel costs and lack of services.
10.0
Anonymous
Exceptional
04-12-2016
Loved this hotel!
Pros: Bed and pillows very comfortable and bathtub clean!
Cons: Better cereal selection for kids
10.0
Anonymous
Exceptional
03-20-2016
The staff was very friendly...
Pros: On my last day they had taquitos for breakfast and that made my day
Cons:
9.6
Anonymous
Exceptional
03-18-2016
Exceptional
Pros:
Cons: no pool
8.8
Anonymous
Excellent
03-10-2016
Will stay again!
Pros: It was nice and clean. The staff at the front desk were extra friendly and accommodating. Love the wifi and the breakfast in the morning is very good!
Cons: The bed was a little uncomfortable.
9.6
Anonymous
Exceptional
02-08-2016
We said we'd come again,...
Pros: We've come here a year before and loved it (the reason we had booked again). During our trip this year, we had stayed there twice. Staff is awesome and friendly and even remembered us. We have been in 3 different rooms so far, and they all were super clean. Love the breakfast, especially the eggs!
Cons: -
7.1
Anonymous
Good
01-12-2016
It was okay for the...
Pros: The staff was courteous and the room was clean
Cons: Breakfast wasn't good juice machine didn't have most of the selection of juice and my wife says the bed was to hard
8.8
Anonymous
Excellent
11-24-2015
Great place with breakfast!
Pros: I love that ya'll had a great breakfast in the morning. I also liked the staff who helped me find the toaster :)
Cons: Not much - I thought the room as nice.
7.5
Anonymous
Good
11-17-2015
Good,bad,and the ugly
Pros: The hotel was very clean other than the bed bug situation.
Cons: I was awaken in the middle of the night by bed bugs!!!! They ate me from head to toe. They were crawling all over the bed at 2am. The rooms nd to be treated. I have bites all over
7.5
Anonymous
Good
11-03-2015
Good
Pros: Comfortable stay.
Cons:
10.0
Anonymous
Exceptional
11-01-2015
Clean and comfortable. Free parking...
Pros: Clean and comfortable with friendly staff and plenty of space.
Cons:
9.2
Anonymous
Wonderful
10-15-2015
Comfortable and clean
Pros: Room was very clean; even the remote! The bed and linens were comfortable.
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