Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The spacious suites are furnished with a sofa, a table with two chairs and a desk. Located in a bustling area, its central location is convenient to the action along Westheimer Road.
Smoke free premises. 61 units. 3 stories, interior corridors.
valet and coin laundry, area transportation-within 4 mi & Galleria Mall.
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 46 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very spacious rooms. Our bathroom had been updated & looked very nice for the price.
Cons: Only one little glitch. We had 3 rooms and one was not clean when we checked in. The front desk clerk very quickly remedied the situation with another room in close vicinity to our other two.
10.0
Anonymous
Exceptional
08-11-2017
Pros: THE STAFF WAS SUPER FRIENDLY AND THE ROOM WAS EVEN BETTER THAN I EXPECTED. IT WAS CLEAN AND MUCH LARGER THAN I EXPECTED.
Cons: NOPE ENJOYED EVERYTHING
10.0
Anonymous
Exceptional
07-25-2017
Exceptional
Pros: nice and pleasant. But charges may be different to what is displayed on Booking.com
Cons: better price
8.8
Anonymous
Excellent
07-18-2017
Fabulous
Pros: The staff was very friendly and accommodating.
Cons: There were roaches I had to kill several times during my stay. These were not the small roaches but the bug water-bug type. This is my only real complaint.
6.7
Anonymous
Pleasant
07-09-2017
Pleasant
Pros: The hotel is near to many services
Cons: The housekeeping service, forgot to clean my room two days and leave me coffee.
6.7
Anonymous
Pleasant
07-02-2017
Good
Pros: Nice place
Cons: Nothing
10.0
Anonymous
Exceptional
06-30-2017
Perfect location-not in a super...
Pros: Overal nice place.
Cons: Key card kept on demagnetizing. Never seen something like that at that extent. Every day I had to get a new key card.
7.9
Anonymous
Good
06-28-2017
Good stay
Pros: Desk was helpful in getting discounted rates
Cons: Nothing
8.3
Anonymous
Very Good
06-05-2017
Very good
Pros: The front persons
Cons: I came from Mexico city and a guy in Front don't accept my debit card cause it not show my name, but is my debit card :(
7.9
Anonymous
Good
05-16-2017
A comfortable stay at Comfort...
Pros: The breakfast and the everyday clean up of the rooms
Cons: The pool was a bit dirty
10.0
Anonymous
Exceptional
05-10-2017
Great place to stay!
Pros: Everything was great. Friendly staff... Sid at the front desk was so sweet. My room was very clean and bed was comfy!
Cons:
8.8
Anonymous
Excellent
05-04-2017
Great customer service
Pros: Jackie at the front desk was awesome!
Cons:
6.3
Anonymous
Pleasant
05-01-2017
Pleasant
Pros: Clean room.
Cons: Staff were rude! First question I was asked was "Do youdrink?" I couldn't even rent the room because I am 18 yearsold?! I thought I could book a room, as the state law says, onceyou're 18 years old. Completely waste of my time to tell me the dayof I came in that I couldn't book my reservation.
8.3
Anonymous
Very Good
04-28-2017
Comfortable short stay!
Pros: Spacious, comfortable, clean rooms and peace and quiet. Staff are very helpful and polite. Has a reasonably kitted out small gym and pool.
Cons: Breakfast hot choices are very limited and tasteless. A few cold alternatives are on offer. The coffee is good though.
3.3
Anonymous
Poor
04-23-2017
I will never stay here...
Pros: The room was a very nice size and looked very nice
Cons: They had termites! And I had my 4 month old son with me sleeping in the bed they were crawling in it scared me so bad!
6.3
Anonymous
Pleasant
04-18-2017
Pleasant
Pros:
Cons: Poor internet access, TV set works improperly, rooms odor not good. I have to move 3 times to change of the room.
10.0
Anonymous
Exceptional
04-18-2017
Had an amazing 9 day...
Pros: The breakfast and the staff were as excellent as can be. My 9 day stay there was amazing. Especially Jackie Griffith. She was very pleasantl and cheerful, and kind as can be. I will be staying at this location in the future and will highly recommend it to others.
One more thing. My room was always kept clean daily by the cleaning staff. Excellent excellent excellent
Cons:
10.0
Anonymous
Exceptional
04-17-2017
Exceptional
Pros: Great breakfasts!! Clean facilities! I would choose this property again.
Cons: I have no complaints.
9.2
Anonymous
Wonderful
04-10-2017
Give Jackie a big ass...
Pros: Jackie is an angel. Please pay her more.
Cons: Wifi was pretty bad until I said something. Jackie went about fixing it within 24 hours of me mentioning it.
7.5
Anonymous
Good
04-08-2017
Great for the price and...
Pros: Breakfast was above and beyond. Coffee was great.
Cons: Beds were quite hard. Old exercise equipment
10.0
Anonymous
Exceptional
04-05-2017
,.just as comfortable as home.
Pros: Cleanliness, very imporant to me.
Cons: One of the front desk males , was not so helpful or freindly. Maybe he could stay in back ground. Maybe his skills are there.
10.0
Anonymous
Exceptional
03-28-2017
Exceptional
Pros: Hotel staff was very helpful and really nice, room was clean and the bed was very comfortable.
Cons:
2.9
Anonymous
Poor
03-25-2017
Very poor
Pros:
Cons: They didn't have my reservation I requested double had to do king because didn't have reserved then when got double was told they move my luggage they didn't was told they would call when room available they didn't then when FINALLY got to room shower ran all night VERY FRUSTRATING TRIP instead of being comfortable I was MISERABLE lobby was very hot and uncomfortable
10.0
Anonymous
Exceptional
02-24-2017
Exceptional
Pros: The room it's self was perfect. Awesome bed and the bathroom was huge! Over all it was an amazing stay
Cons:
9.6
Anonymous
Exceptional
02-24-2017
Exceptional
Pros: Hotel accomodations were nice.
Cons: Location to our venue, had to cross too much traffic .
8.3
Anonymous
Very Good
02-23-2017
It was a nice hotel...
Pros: The staff, they were excellent.
Cons: The room took a while to cool down.
9.6
Anonymous
Exceptional
02-13-2017
Great Hotel Mini-Breakfast Buffet.
Pros: 1. Good location, literally about 8-10 mins. from the Galleria Mall and other cool stores/restaurants/strip malls all around the area.
2. Hotel staff was courteous and friendly. The hotel receptionist was from Brazil, and she made me feel very welcomed.
3. Room was nice, large size (but not really a "suite" since there was no actual separation between the beds and couch/living area.
4. TV had free cable.
5. The best part was the mini-hotel breakfast in the mornings (I included pics for everyone to see). The eggs, sausage, pastries tasted great. Had a variety of cereal, oatmeal, juice choices, etc.
Cons: 1. Couch in hotel suite room was flat and uncomfortable.
2. There were signs all over the parking lot saying "Lock All Cars,Take All Belongings Out" ... indicating this hotel property is vulnerable to car burglars.
3. The water pressure in the shower was weak.
10.0
Anonymous
Exceptional
02-07-2017
Exceptional
Pros: the lady that checked me in 'JACKIE' she was very helpful! went above and beyond !
Cons:
5.8
Anonymous
Okay
01-28-2017
The hotel need immediate intervention....
Pros:
Cons: Upper floors are vibrating. Not suitable to lodge many people at a time. Lift needs immediate repairs. Makes a lot of cringy noise when in use.
8.3
Anonymous
Very Good
01-06-2017
Very good
Pros: Location n cheerful staff
Cons: Nothing
10.0
Anonymous
Exceptional
01-03-2017
Wonderful hotel stay
Pros: Very spacious and the front desk clerk was very kind
Cons: Check out was a little early for me
5.8
Anonymous
Okay
12-14-2016
Keep shopping
Pros: It's not in the scenic galleria area as the name would imply but it is very close to it. They have a Kitchenette (sans sink). Breakfast was better than average.
Cons: Peeling paint, outdated furnishing, location on a not so great street, latest check out is 12!!! I only paid 20 dollars more for the Hyatt Place and although they didn't have a microwave they were better in every other way.
10.0
Anonymous
Exceptional
10-31-2016
Exceptional
Pros: The lady who checked us in was fantastic. Very nice,and helpful.
Cons:
7.9
Anonymous
Good
08-14-2016
Fair enough
Pros: Friendly staff
Cons: Breakfast
10.0
Anonymous
Exceptional
07-26-2016
The Best Yet!
Pros: I loved everything about this hotel and most definitely book again!
Cons:
9.2
Anonymous
Wonderful
06-18-2016
Comfortable Business Trip
Pros: I like Comfort Inn. There is always a good breakfast and the rates are affordable. The room are not spacious, but they are comfortable.
Cons:
7.9
Anonymous
Good
06-16-2016
Business choice hotel
Pros: Comfy king bed / room was modern and business friendly / breakfast was very good
Cons: Back parking / road noise in rooms that face Richmond Ave.
9.2
Anonymous
Wonderful
06-09-2016
Superb
Pros: Great Breakfast, Easy to serve and enough choices. Just a/c wasn't work well and transportation TOO extensive from tuve bush airport
Cons:
8.8
Anonymous
Excellent
06-05-2016
Everyone on the staff was...
Pros:
Cons: There was no access to plug in computer in the room.
2.5
Anonymous
Poor
03-13-2016
The lady at the front...
Pros: Nothing.
Cons: The staff.
10.0
Anonymous
Exceptional
02-28-2016
Excellent Hotel, I'll return in...
Pros: Excellent Hotel, very convenient location, near of the Galleria area. Room are clean and very good stafft
Cons: The breakfast could be better.
8.3
Anonymous
Very Good
01-17-2016
BIGGEST BANG FOR YOUR BUCK
Pros: If you're looking for a reasonably priced hotel and you don't really care for the grandiose rooms located downtown and the galleria. This is your place to stay. You can't really beat the price for the location, it's located minutes from galleria and about 10 mins from downtown. Stayed here for 4 nights and the neighborhood was safe and you have FREE onsite parking.
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