Comfort Suites Houston-Northwest/Cy-Fair

AAA Inspector Rating
8.7
Exceptional
8 Guest Ratings
13355 FM 1960 W
Houston, TX 77065- Map It
Photos
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AAA Inspector Notes
The hotel offers a nice welcome after a bit of traveling. Relax in the inviting lobby or catch a show on the large TV as you rest in your room. A manager's reception is held each Wednesday. Smoke free premises. 56 units, some efficiencies. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 290 (Northwest Frwy) exit SR 6. 13355 FM 1960 W 77065.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Exceptional
Based on Ratings from 8 guests
Showing reviews 1 - 5 of 12
8.3
Barbara
Very Good
review category group of friends
07-11-2016
Pros: The room was very comfortable and clean. Breakfast staff was excellent. Easy check in and out. Good hotel for money.
Cons: The elevator was broken for several hours. Difficult climb after hours on our feet. We had to alert the front desk even tho the elevator was just steps from him and standing open. Took a bit to get his attention as he had his ear buds in and wasn't paying attention.
10.0
Sheila
Exceptional
review category group of friends
06-08-2016
Pros: Marco at the front desk was awesome he really took care of us
Cons: Extend breakfast to 10 am
9.2
Marcos
Wonderful
family with young children
05-25-2016
Pros: The beds
Cons: Service was slow
9.2
Deborah
Wonderful
mature couple
05-17-2016
Pros: The front desk personnel was wonderful and very helpful.
Cons: IT WASN'T ANYTHING I DIDN'T LINK.
5.4
Michole
Fair
family with young children
05-03-2016
Pros: The room was a nice size. Functional for the purpose of staying there.
Cons: I got there they didn't have my reservation. It took them an hour to get my room ready. They gave me a room with 2 queens instead of 1 king like I reserved. The water wasn't working. I got charged twice and didn't get my refund until 3 days later. The breakfast wasn't too great either.
Showing reviews 1 - 5 of 12