Crowne Plaza Houston Galleria Area

AAA Inspector Rating
8.7
Very Good
326 Guest Ratings
7611 Katy Frwy
Houston, TX 77024- Map It
Photos
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AAA Inspector Notes
Inviting, upscale rooms offer luxurious chairs where you can get cozy and rest as you catch a TV show or read. The contemporary bistro and lounge make a great spot to stop for a refreshment. The convenient location within a couple of miles of The Galleria and complimentary passes to LA Fitness provide guests with good options to fill downtime. Smoke free premises. 207 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-10 exit 761 westbound, U-turn at Witt Ave; exit 762 eastbound; on south frontage road. 7611 Katy Frwy 77024.
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves, high-speed Internet.
Sports & Recreation
cabanas, recreation programs, exercise room.
Guest Services
valet laundry, room service, area transportation-within 5 mi.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 326 guests
Showing reviews 1 - 5 of 50
7.1
Holley
Good
young couple
05-18-2017
Pros:
Cons: That we were charged almost $4 for a cup of coffee that should be complementary for guests .. prefer valet
9.2
Rose
Wonderful
review category group of friends
05-17-2017
Pros: Clean room and bedding
Cons:
7.9
Monica
Good
young couple
05-09-2017
Pros: Breakfast was great!
Cons: Very disappointed i have to wake up at 3:30am to someone coming int our room because staff gave someone else our room number. And happen again the next day. Just horrible! Didnt sleep til past 5:30am. Went to the pool utside and rodent droppings everywhere on the cabana setting.
9.6
Anonymous
Exceptional
review category group of friends
05-07-2017
Pros: The front desk crew was very helpful, accommodating, pleasant, attentive. These comments relate to the Friday evening group when I checked-in at 7:30 PM and the Saturday morning group when I checked out. They helped me re-arrange my room to share with one of my Zonta colleagues. Zonta Club of Houston had booked your hotel for their spring area meeting. The breakfast servers were friendly, attentive, helpful, and had a beautiful display presented for breakfast. They got my Saturday off to a great start.
Cons: Our meeting room was very cold.
2.5
Lindsey
Poor
family with young children
04-24-2017
Pros:
Cons: The pillows STUNK!!! there was a old dirty tooth brush left on the dresser by the tv, the AC hardly worked and when i asked about it they pretty much told me it is what it is!! There was no toliet paper, as in one roll had a few sheets and the other as well! maybe a 1/4 of a roll put together! The girls up front were rude, one was to damn busy on her phone and the other was more intrested in her friend and not engaging in the customers!! I Will not return to this Crown plaza will defiently be leaving a review as Well!
Showing reviews 1 - 5 of 50