Crowne Plaza Houston River Oaks

AAA Inspector Rating
2712 Southwest Frwy
Houston, TX 77098- Map It
AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.5
Bath3.3
Public Areas3.6
ARATED
AAA Inspector Notes
The high-rise hotel has extra-spacious rooms, and although the windows are small, many have great views. The location is convenient to office complexes, shops, restaurants and Lakewood Church. Smoke free premises. 354 units. 18 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 59 (Southwest Frwy) exit Kirby Dr. 2712 Southwest Frwy 77098.
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room, massage.
Guest Services
valet and coin laundry, room service, area transportation-within 3 mi, Galleria Mall & medical center.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 404 guests
Showing reviews 1 - 5 of 50
6.0
Verified Hotel Guest
Pleasant
Business Traveler
01-19-2018
Pros: Location
Cons: $9 parking ... gates tend to be broken Lots of pop smokers ... either smoking in parking garage or in rooms ... check the smoke detectors in the rooms. I smelt weed-wonder if the person with the towel shoved under the door was smoking
5.0
Verified Hotel Guest
Fair
Family with Young Children
01-19-2018
Pros: I liked the price.
Cons: Crown Plaza was not my first choice when it came to three and a half stars. It is an outdated hotel.
7.0
Verified Hotel Guest
Good
Family with Young Children
01-19-2018
Pros: Location was great for our event. Price was great.
Cons: It took a long time to check in with only one person ahead of us. The rooms are a bit dated but ok.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
01-19-2018
Pros: The price. Self parking at $9 was also an option. In this area that is rare. Valet parking at close to $30/night is normally the only available option. The staff was very professional and friendly.
Cons: We never determined how to lower the temperature on the energy efficient thermostat. Overall, the hotel is in need of updating. The noise level in the hall was LOUD throughout the night. The ice machine was broken and the carpet was stained.
9.0
Lajune
Wonderful
Solo Traveler
01-19-2018
Pros: Bed, room service, room space and quietness, Front desk peraon who chwcked me in.
Cons: Valet. I had a not so good first time impression. I didn't know how and where to park since I was checking in for the first time. Valet took my keys.Told me that is the rule since I was parking in the circle and didn't take keys from 2 individuals.
Showing reviews 1 - 5 of 50