Crowne Plaza Houston River Oaks

AAA Inspector Rating
2712 Southwest Frwy
Houston, TX 77098- Map It
Photos
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AAA Inspector Notes
This high-rise hotel has extra-spacious rooms, and although the windows are small most have great views. The location is convenient to office complexes, shops, restaurants and Lakewood Church. Smoke free premises. 354 units. 18 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 59 (Southwest Frwy) exit Kirby Dr. 2712 Southwest Frwy 77098.
Pool
outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room, massage.
Guest Services
valet and coin laundry, room service, area transportation-within 3 mi, Galleria Mall & medical center.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 239 guests
Showing reviews 1 - 5 of 50
7.5
Kristy
Good
review category group of friends
09-25-2016
Pros: Cleanliness and location
Cons: Needed extra towels, Ice machine didn't work, Coke Machine didn't accept currency, one of the key cards didn't work to open room door (was locked out a couple of times)
3.8
Gary
Poor
solo traveller
09-07-2016
Pros:
Cons: We could not get keys to our room for two days because their machine was broke. So, every time we left our room and came back, we had to call the front desk and wait for staff to let us in. We could not get out of the parking garage without a room key. So, we had to go to the lobby and ask someone to open the gate. They cleaned our room the second morning, took our dirty towels and did not leave any clean towels. The room across the hall had three dirty glasses sitting outside their door and sat there for the entire weekend we were there!! I would never go back!!!!
8.3
Sonya
Very Good
family with young children
09-04-2016
Pros: Convenient, comfortable bed & bedding, perfectly hot water and great free breakfast.
Cons: Did get a room key the entire time I was there.
7.5
Richard
Good
review category group of friends
09-01-2016
Pros: The location and the privacy
Cons: Every gueat should get there own breakfast card not just 2
8.3
Tony
Very Good
family with young children
08-31-2016
Pros: The room was great! Loved the view. The free little "spa treatment" in the room was a very nice touch.
Cons: The top sheets were very noisy, like you were sleeping under plastic. The bathroom ceiling needed repairing.
Showing reviews 1 - 5 of 50