Crowne Plaza Northwest Hotel

AAA Inspector Rating
8.7
12801 Northwest Frwy
Houston, TX 77040- Map It
Photos
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AAA Inspector Notes
Older-style rooms offer ample space. Exterior corridor rooms have two entry doors; one leads to a patio with pool views. Expanded meeting space makes this a good spot to host your meetings. Smoke free premises. 294 units. 3-10 stories, interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Northwest on US 290 exit Hollister Rd, 0.7 mi e; on south service road. 12801 Northwest Frwy 77040.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet. Some: refrigerators.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 48 guests
Showing reviews 1 - 5 of 50
5.0
Randy
Fair
Traveling as Couple
08-10-2016
Pros: All og it's amenities
Cons: Nothing
8.0
Michael
Very Good
Business Traveler
07-27-2016
Pros:
Cons: The room smelled as though there was some recent water damage. Smelled wet and moldy. I'm not one to usually complain and was just ready to get some sleep so nothing was said to staff.
8.8
Veronica
Excellent
family with older children
07-27-2016
Pros: The room was very comfy -4pillows per bed nice and clean lots of storage space and the AC WORKED very well. The pool was big and well maintained --really enjoyed it
Cons: The location and the outside front of hotel need landscaping doesn't look very well kept
5.4
Zachery
Fair
review category group of friends
07-27-2016
Pros: Great ac for room
Cons: Could have lived without surprise authorization fees.
2.0
Robin
Poor
07-26-2016
Pros: I had the worst experience. I picked this hotel because of 2 things, pet friendly and had an outdoor pool. Some of the staff, stanley and chris, we're very kind and nice.
Cons: Pool was closed sat till 2. I picked hotel bc of the pool. Shuttle wasn't running sat afternoon. Place smelled like mildew in halls. When I expressed concern, I had no help. I requested extra blankets and a pillow and the lady who brought was rude.
Showing reviews 1 - 5 of 50