DoubleTree by Hilton Hotel Houston Downtown

AAA Inspector Rating
8.7
Very Good
346 Guest Ratings
400 Dallas St
Houston, TX 77002- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.3
Public Areas3.3
ARATED
AAA Inspector Notes
The modern high-rise has updated and stylish rooms. The corner rooms have impressive sweeping views of the city. The hotel also features access to Houston's little-known underground tunnel system. Smoke free premises. 350 units. 20 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
At Dallas and Bagby sts. Adjoins a pedestrian tunnel and sky bridge, across from Sam Houston Park. 400 Dallas St 77002.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet (fee). Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, rental car service, room service, area transportation-within 3 mi.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 346 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: Two beds
5.0
Anonymous
Fair
08-11-2017
Pros: Room
Cons: Food and drinks outrageously priced in loungeShuttle very slow...hotel should have been running 2 shuttles....instead they ran their smallest shuttle and we were crammed in after waiting 35 minutes at baseball stadium
9.0
Anonymous
Wonderful
08-11-2017
Pros: Stayed here multiple times over the years and it is consistently the same level of customer service each time.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice hotel. Good location - close to Sam Houston Park and Buffalo Bayou trails. Common areas were great - staff very attentive and helpful, room was excellent.
Cons: Buffet breakfast - $18. Valet parking charge was $29 - no self park option and took at least 30 minutes to get vehicle at check out.
4.0
Anonymous
Disappointing
08-11-2017
Pros: The manager at the front drive was EXCELLENT! His questions on our comfort and if we enjoyed our stay seemed more genuine that (front desk person/she sounded like she was reading a script). View & location was great! Just those 2 things.
Cons: Room was average. Looked like everything was slightly worn. Dented lamp shade, dirt ironing board ... basic things were pretty bad. Not worth the price... would have made sense if I was paying $-- for this room!
Showing reviews 1 - 5 of 50