DoubleTree Hotel and Suites by Hilton Hotel Houston by the Galleria

AAA Inspector Rating
8.7
Very Good
125 Guest Ratings
5353 Westheimer Rd
Houston, TX 77056- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.8
Overall
Room3.7
Bath3.8
Public Areas4.0
BEST OF 3 DIAMOND
ARATED
AAA Inspector Notes
Varying room types make this an ideal spot for all travelers. Standard rooms offer modern furnishings and some upscale décor. Suites have full kitchens and more space. Inquire about balcony rooms. Enjoy your downtime relaxing in one of the poolside cabanas and enjoy a swim in the large pool as you catch great rooftop views of the surrounding area. Smoke free premises. 476 units, some two bedrooms and kitchens. 26 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-610 exit 8C (Westheimer Rd) northbound; exit 9A (San Felipe Rd/Westheimer Rd) southbound, 0.8 mi w. Next to Galleria Shopping Center. 5353 Westheimer Rd 77056.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet (fee), safes.
Sports & Recreation
exercise room, massage.
Guest Services
valet and coin laundry, rental car service, room service, area transportation-within 3 mi.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 125 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
Pros: The staff tried accommodating us as we dealt with multiple issues
Cons: The room was hot and the phone lines didn't work. We transferred to another room, where the balcony door feel off its tracks the first time we tried to open it.
2.0
Anonymous
Poor
07-21-2017
Most expensive Hotel I have paid for in galleria with the worst room..
Pros: Location
Cons: AC did not work. No window shade to block lights
9.0
Anonymous
Wonderful
07-21-2017
Pros: The upgrade and size of the rooms
Cons: None
3.0
Anonymous
Poor
07-21-2017
Pros: location
Cons: they were remodeling and we were on a dusty floor we with you pay wi-fi
10.0
Anonymous
Exceptional
07-21-2017
Pros: The cleanliness and the friendliness of the staff. And the cookies were nice as well!
Cons: The lack of in and out privileges when using the garage
Showing reviews 1 - 5 of 50