DoubleTree Hotel and Suites by Hilton Hotel Houston by the Galleria

AAA Inspector Rating
8.7
Very Good
125 Guest Ratings
5353 Westheimer Rd
Houston, TX 77056- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.8
Overall
Room3.7
Bath3.8
Public Areas4.0
BEST OF 3 DIAMOND
ARATED
AAA Inspector Notes
Varying room types make this an ideal spot for all travelers. Standard rooms offer modern furnishings and some upscale décor. Suites have full kitchens and more space. Inquire about balcony rooms. Enjoy your downtime relaxing in one of the poolside cabanas and enjoy a swim in the large pool as you catch great rooftop views of the surrounding area. Smoke free premises. 476 units, some two bedrooms and kitchens. 26 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-610 exit 8C (Westheimer Rd) northbound; exit 9A (San Felipe Rd/Westheimer Rd) southbound, 0.8 mi w. Next to Galleria Shopping Center. 5353 Westheimer Rd 77056.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet (fee), safes.
Sports & Recreation
exercise room, massage.
Guest Services
valet and coin laundry, rental car service, room service, area transportation-within 3 mi.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 125 guests
Showing reviews 1 - 5 of 50
4.0
Erin
Disappointing
Business Traveler
12-15-2017
Pros: Location was nice. Beds were comfortable
Cons: MAJOR renovation happening. No one mentioned that the floors would be covered with plastic, hallways would be destroyed, only 2 elevators worked. I had to call at 2:30 to get clean towels and have the beds made. The Bath didn't drain. Phones didn't work
8.0
Daniel
Very Good
Business Traveler
12-15-2017
Pros:
Cons: Doing construction
10.0
Verified Hotel Guest
Exceptional
12-15-2017
Pros: Great location
Cons:
1.0
Nick
Very Poor
Family with Young Children
12-15-2017
Pros: location
Cons: Tried to book @ 3pm. room was available. they were nice enough to let us check in some cold items. Returned around midnight and room still wasn' ready, and other guest were having issues this night as well, with towels, and we didn't stay the night
7.0
Roberto J
Good
Traveling as Couple
12-15-2017
Pros: localitation.
Cons: Personal not friendly. And room not clean
Showing reviews 1 - 5 of 50