Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Each spacious room features cheerful décor which makes a nice welcome. Start each day with a full, hot complimentary breakfast and at the end of the day, enjoy a nice retreat at the indoor pool.
Smoke free premises. 80 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Clean rroms, friendly helpful staff. great breakfast
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: This is very convenient location for me, I will stay here when I have a business trip in Houston
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The pool,the service the room
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The cleanliness and the size of the room and bathroom and the friendliness of the staff members.
Cons: None.
9.0
Anonymous
Wonderful
08-11-2017
Pros: spotless room - entire hotel was immaculate! Everything seemed brand new?
Cons: no ice in the ice machine and only one ice machine on first floor only - book in room said otherwise. Otherwise I would have given them a perfect score!
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: Needs more than one ice machine.
7.5
Anonymous
Good
08-14-2017
Good
Pros: The staff, the inside pool, free breakfast
Cons: First off I had two rooms and the key didn't work to one they had to give me another room which I was scared cause my 11 year and her friends was not gone be on side of me like i planned, secondly the wifi would never connect to none of our phones, thirdly the remote control to the tv did not work
10.0
Anonymous
Exceptional
08-09-2017
Great!
Pros: Breakfast was amazing! Full hot breakfast (eggs and sausage) as well as bagels, bread, cereal, waffles and oatmeal. My daughter loved the swimming pool and I loved the gym.
Cons: Nothing
9.2
Anonymous
Wonderful
08-09-2017
wonderful stay
Pros: I enjoyed every aspect of the facility besides the size of the room
Cons: The room was kind of small for the amount of people
10.0
Anonymous
Exceptional
08-09-2017
The girls loved the indoor...
Pros: Indoor pool
Cons: N/A
9.6
Anonymous
Exceptional
07-05-2017
Great Stay
Pros: Everything was very organized and clean.
Cons:
10.0
Anonymous
Exceptional
05-29-2017
Diva1983
Pros: The property was very clean and the staff was very friendly. Complimentary breakfast was served and was very good.
Cons: N/A
9.2
Anonymous
Wonderful
05-13-2017
Week with family = great...
Pros: Breakfast was great til 10am on weekends, but only til 9 during week. Staff was over the top courteous. Would definitely stay here again.
Cons: Pool is indoor, but only 4 feet at deepest point. Hot tub is nice, but the jet timer is only 10 minutes.
9.6
Anonymous
Exceptional
05-13-2017
VERY LOVELY , THANK YOU
Pros: I HAD VALUE FOR MY MONEY !!!!!
THANKS
Cons: NONE
10.0
Anonymous
Exceptional
05-01-2017
Great location
Pros: Every thing was great
Cons: Nothing
10.0
Anonymous
Exceptional
04-22-2017
Excellent
Pros: Friendly/accommodating
Cons: Nothing
10.0
Anonymous
Exceptional
04-06-2017
Great choice, great price.
Pros: We really enjoyed our stay. The hotel was as advertised. The location is convenient as there are several places along Westheimer for eating, shopping and etc. Breakfast provided several options which was a plus as well.
Cons:
10.0
Anonymous
Exceptional
03-28-2017
Extremely pleased
Pros: Best hotel stay ive had!
Cons: Not one negative thing to say
7.5
Anonymous
Good
03-26-2017
Good
Pros: The breakfast was amazing.
Cons: The traffic in this area is a little busy.
10.0
Anonymous
Exceptional
03-24-2017
Exceptional
Pros: everything
Cons: Nothing
7.5
Anonymous
Good
03-18-2017
Good place to spend the...
Pros: Comfortable mattress. Friendly staff.
Cons: Pool water was too cold and pillows were not comfortable
9.6
Anonymous
Exceptional
03-06-2017
Exceptional
Pros: Loved the comfort of the rooms. Loved the hot tub and the pool
Cons: I wasn't a fan of the protein section of breakfast, eggs were definitely powdered, but the rest was great.
10.0
Anonymous
Exceptional
02-26-2017
Great stay
Pros: The room was clean to perfection the breakfast was great
Cons:
8.3
Anonymous
Very Good
02-19-2017
Nice Staff
Pros: Josh welcomed me at the front desk warmly & the breakfast lady was gracious; breakfast bar clean - cold foods cold and hot foods hot KUDOS
Cons:
10.0
Anonymous
Exceptional
02-12-2017
Exceptional
Pros: Love the staff. They were so accommodating and friendly.
Cons: Nothing.
8.3
Anonymous
Very Good
12-19-2016
Perfect
Pros: The breakfast was hot and plentiful. The room was perfect and the bed was extremely comfortable with fresh sheets.
Cons: There wasn't anything else that could have been better. We had a perfect stay.
9.6
Anonymous
Exceptional
12-11-2016
Overall a very awesome stay!...
Pros: Love the buffet area and food choices and selection. Beds were very comfortable. Very clean. Great location. Looooved it here!
Cons: Didn't like the confusion about our check-in. It took a while for the Front Desk staff to find our booking and it wasn't in the computer it was on a list next to the computer. It was 3 am. We had driven 5 hours with 2 kids. We were exhausted and it was not an easy check-in process.
8.3
Anonymous
Very Good
09-04-2016
Very good
Pros: Very good location and safe. It was perfect for my needs.
Cons:
7.5
Anonymous
Good
09-01-2016
Good
Pros: Was expecting 2 queen beds and a pull out sofa bed but only got 2 queen beds. Staff brought over a roller bed to accommodate. Very thin mattress so you could feel the bars under the mattress. Other than that, good place. Yummy breakfast. The lady cook was very kind.
Cons: Thin mattress on roll away bed.
10.0
Anonymous
Exceptional
08-02-2016
Convenient location and comfy clean...
Pros: I love the highway access the location of property gave us. The staff was very friendly. Love the fact that it was near galleria and other restaurants and stores. The room was clean and the ac blew cool air which togather made it feel like home away from home..will definitely visit again
Cons: The fact that the pool area was closed during our stay was unexpected
10.0
Anonymous
Exceptional
07-06-2016
Compotable
Pros: room was clean, food is much better than expected
Cons: noise highway side
9.2
Anonymous
Wonderful
05-28-2016
great stay
Pros: Shower was awesome. Breakfast was hot. Stuff was friendly
Cons: Not enough pillow but good otherwise.
7.1
Anonymous
Good
04-19-2016
Waffles!!!
Pros: Waffles!!!!
Cons: Bathroom toilet was to close to the bath for me, but otherwise pretty good If you don't mind being in a small space with your family!
10.0
Anonymous
Exceptional
04-05-2016
Fun times as always!
Pros: Loved it all!
Cons:
10.0
Anonymous
Exceptional
04-03-2016
Family reunion 2016
Pros: The associates were all top notch. Very accommodating. The rooms were nice, breakfast was good for all ages. Our group ranged from 1 - 53 years of age. It was a very pleasant stay. Will definitely stay with you again. Very pleasant.
Cons: We have no complaints.
10.0
Anonymous
Exceptional
03-29-2016
Exceptional
Pros: It's nothing I dislike my stay was awesome..
Cons:
7.1
Anonymous
Good
03-23-2016
Ehh..
Pros: Indoor pool, staff was very nice, the breakfast was always checked to make sure it was full for the guests.
Cons: There was no sitting area in the rooms like advertised, there were no towels in the pool area all weekend, none of the ice machines worked.
10.0
Anonymous
Exceptional
03-16-2016
Enjoyed our stay
Pros: Food was good
Cons: Could have been a better variety of food
10.0
Anonymous
Exceptional
01-05-2016
Awesome Stay
Pros: We stayed for a whole week and had the pleasure of meeting almost all the staff, from management to front desk staff to cleaning staff & security,and everyone (no matter the time) always had a very pleasant attitude. All of our needs where met with out a problem. I would totally stay here again. I never got my chicken, but that's ok... Next time!!! =)
Cons:
10.0
Anonymous
Exceptional
01-04-2016
Very happy great place great...
Pros: I liked having the full breakfast in the morning and having the use of an indoor pool due to bad weather and the hot tub was a nice bonus the staff was extra nice and acomdating the hotle was very clean . the beds were nice and comfortable
Cons:
10.0
Anonymous
Exceptional
12-22-2015
Delivered everything that was promised
Pros: Location,cleanliness,
Cons:
10.0
Anonymous
Exceptional
12-08-2015
Exceptional
Pros: clean
Cons: I stayed 2 nights, why nobody cleaned aroom.
3.8
Anonymous
Poor
11-12-2015
Poor
Pros:
Cons: I didn't understand why i was charged again after paying for my reserved room on line with a credit card. I spoke with one of the managers who said she had no idea, called back and spoke with another manger who said it was going to be refunded on my card but it has not been refunded yet. Not only that the agent told us we were15 min.from our destination and we were actually a hour. I also requested information on how to find a street and the person working have the wrong information and the end result was we were lost for an hour and forty five minutes.
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