Each spacious room features cheerful décor which makes a nice welcome. Start each day with a full, hot complimentary breakfast and at the end of the day, enjoy a nice retreat at the indoor pool.
Smoke free premises. 80 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Very good location and safe. It was perfect for my needs.
Cons:
7.5
Adam
Good
family with young children
09-01-2016
Pros: Was expecting 2 queen beds and a pull out sofa bed but only got 2 queen beds. Staff brought over a roller bed to accommodate. Very thin mattress so you could feel the bars under the mattress. Other than that, good place. Yummy breakfast. The lady cook was very kind.
Cons: Thin mattress on roll away bed.
10.0
Nae32
Exceptional
young couple
08-02-2016
Pros: I love the highway access the location of property gave us. The staff was very friendly. Love the fact that it was near galleria and other restaurants and stores. The room was clean and the ac blew cool air which togather made it feel like home away from home..will definitely visit again
Cons: The fact that the pool area was closed during our stay was unexpected
10.0
Nansung
Exceptional
solo traveller
07-06-2016
Pros: room was clean, food is much better than expected
Cons: noise highway side
9.2
Happyshelain
Wonderful
family with young children
05-28-2016
Pros: Shower was awesome. Breakfast was hot. Stuff was friendly
Cons: Not enough pillow but good otherwise.
7.1
Kimko
Good
family with young children
04-19-2016
Pros: Waffles!!!!😋😀 The location was great!
Cons: Bathroom toilet was to close to the bath for me, but otherwise pretty good If you don't mind being in a small space with your family!
10.0
Graciela
Exceptional
family with older children
04-05-2016
Pros: Loved it all!
Cons:
10.0
Debora
Exceptional
family with older children
04-03-2016
Pros: The associates were all top notch. Very accommodating. The rooms were nice, breakfast was good for all ages. Our group ranged from 1 - 53 years of age. It was a very pleasant stay. Will definitely stay with you again. Very pleasant.
Cons: We have no complaints.
10.0
Robin
Exceptional
family with young children
03-29-2016
Pros: It's nothing I dislike my stay was awesome..
Cons:
7.1
Ysidra
Good
family with young children
03-23-2016
Pros: Indoor pool, staff was very nice, the breakfast was always checked to make sure it was full for the guests.
Cons: There was no sitting area in the rooms like advertised, there were no towels in the pool area all weekend, none of the ice machines worked.
10.0
Lacretia
Exceptional
family with young children
03-16-2016
Pros: Food was good
Cons: Could have been a better variety of food
5.0
Anonymous
Fair
family with older children
03-07-2016
Pros: The location
Cons: Customer Service.
They told me that we can fit 5 in the room. The put a roller bed but we have no access to the bathroom.
We have to close roller bed to go to the bathroom.
This is a Hazzard issue and they didn't give me a solution.
10.0
Magdaelizetth
Exceptional
family with young children
01-05-2016
Pros: We stayed for a whole week and had the pleasure of meeting almost all the staff, from management to front desk staff to cleaning staff & security,and everyone (no matter the time) always had a very pleasant attitude. All of our needs where met with out a problem. I would totally stay here again. I never got my chicken, but that's ok... Next time!!! =)
Cons:
10.0
Lisa
Exceptional
mature couple
01-04-2016
Pros: I liked having the full breakfast in the morning and having the use of an indoor pool due to bad weather and the hot tub was a nice bonus the staff was extra nice and acomdating the hotle was very clean . the beds were nice and comfortable
Cons:
10.0
Anonymous
Exceptional
family with older children
12-31-2015
Pros: Clean room. Pleasant receptionist. Location is good.
Cons: Nothing in particular. Had a great stay.
10.0
Cecilia
Exceptional
family with older children
12-22-2015
Pros: Location,cleanliness,
Cons:
10.0
Cuong
Exceptional
family with older children
12-08-2015
Pros: clean
Cons: I stayed 2 nights, why nobody cleaned aroom.
3.8
Mary
Poor
family with young children
11-12-2015
Pros:
Cons: I didn't understand why i was charged again after paying for my reserved room on line with a credit card. I spoke with one of the managers who said she had no idea, called back and spoke with another manger who said it was going to be refunded on my card but it has not been refunded yet. Not only that the agent told us we were15 min.from our destination and we were actually a hour. I also requested information on how to find a street and the person working have the wrong information and the end result was we were lost for an hour and forty five minutes.
10.0
Samer
Exceptional
review category group of friends
10-20-2015
Pros: Location
Clean
Cons: breakfast
8.3
Toya
Very Good
family with young children
07-28-2015
Pros: Staff very friendly
Cons: I was told my card didn't go through when I booked on a different site well they weren't supposed to charge it until o got there....and then I had to wait another 30-45 mins to check in because the comps were not working. I was hoping they would comp an amount or upgrade but that didn't happen.
10.0
Wendy
Exceptional
family with young children
07-24-2015
Pros: Wonderful
Cons:
10.0
Anonymous
Exceptional
solo traveller
07-21-2015
Pros: Enjoyed my stay and would be visiting again soon
Cons:
6.7
Dave
Pleasant
solo traveller
05-16-2015
Pros:
Cons: Plastic cutlery was too weak
10.0
Wendy
Exceptional
family with young children
04-28-2015
Pros: I liked everything from staff to rooms...
Cons: No bad experiences
10.0
Anonymous
Exceptional
family with older children
04-14-2015
Pros: I liked the room and the free wifi.
Cons: The breakfast needs to last longer because
10.0
Anonymous
Exceptional
family with older children
03-03-2015
Pros: The staff was very friendly & helpful
Cons:
10.0
Joseph
Exceptional
mature couple
12-28-2014
Pros: We love the convenience of this Fairfield location. It is easy to get to from any direction..
The staff always remembers us and treats us like close friends.
It is not noisy like another hotel in the Westchase District where we used to stay.
Years ago when we stayed out Katy Frwy we were paying more for less. Fairfield is a quality inn and cannot be beat.
Cons: They do not serve bacon on weekends, only on week days, While they do serve sausage on weekends I prefer my bacon.
7.9
Anonymous
Good
family with young children
10-21-2014
Pros: Indoor Pool
Staff
Cons: Price for weekdays are very high
10.0
Anonymous
Exceptional
mature couple
10-08-2014
Pros: Clean, modern hotel with lots of free parking. Room was spacious and comfortable. Free breakfast included lots of options.
Cons: Hard to find from Westhimer Rd - no signs. Some construction noise.
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