Four Points by Sheraton Houston Greenway Plaza

AAA Inspector Rating
2828 Southwest Frwy
Houston, TX 77098- Map It
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.0
Public Areas3.3
ARATED
AAA Inspector Notes
This modern hotel is conveniently located near attractions such as Rice University and the Lakewood Church. The in-room desk provides ample space to meet the needs of business travelers. Smoke free premises. 216 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 59 (Southwest Frwy) exit Kirby Dr; on southbound access road. 2828 Southwest Frwy 77098.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, rental car service, room service, area transportation-within 3 mi.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 566 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location and space. Cleanliness also. The staff was very friendly and helpful
Cons: The water pressure was so low to take a shower it was ridiculous. The water barely came out the shower head so it took long to take a shower. That was the only downfall to the hotel.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: THEY CHARGE FOR PARING NOW. The lady bartender talked the whole time we were there with a guy. Too much information.
5.0
Anonymous
Fair
08-11-2017
Pros: parking ticket got validated each time u left..and there wasn't a price on that!!
Cons: I never stayed at a hotel where I had to pay for my parking and my breakfast. I know there are alot of them that charge....but for the cost of the room something should of been free. Oh wait the bottle water was! Website said micro & fridge. NOTHING..
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location Location Location. Galleria-Montrose-Medical Ctr-SW Fry-River Oaks-and super restaurants are all minutes away. Great Staff and adequate room.
Cons: For a remodel, the 4 Points dropped the ball on the carpeting. The dreary stripped eye sore in both the hall and room leave the traveller thinking the carpets are st best Motel quality. Who chose this?
7.0
Anonymous
Good
08-11-2017
The hotel from the outside is really nice. When you walk into the lobby the staff is very eager to help and friendly. The room is where the problem starts. The maid service needs more training or needs to be replaced as it shows they don't take pride in their work. The carpet is in dire need of a deep cleaning as there were dark spots every where. The room also needed to be vacuumed on a daily basis and it clearly wasn't. We brought our own bath soap, as the soap dispenser for the body wash had been empty for two days. I spoke with the lady who was on the floor to clean the room and asked her to please fill it as it was clearly out. She did not acknowledge if she understood what I was say as she walked away.
Pros: The location, and hotel brand.
Cons: The carpet in our room needed to be vacuumed on a daily basis, and a good deep cleaning.
Showing reviews 1 - 5 of 50