Hampton Inn by Hilton-Houston Brookhollow

AAA Inspector Rating
8.7
Very Good
9 Guest Ratings
12909 Northwest Frwy
Houston, TX 77040- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.9
Bath2.4
Public Areas3.0
AAA Inspector Notes
Though rooms feature modest décor, they offer you ample move around space. For added convenience, extra outlets are provided on the nightstands. Guests enjoy the daily complimentary hot breakfast. Smoke free premises. 81 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 290 exit Hollister St; on eastbound access road. 12909 Northwest Frwy 77040.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 9 guests
Showing reviews 1 - 5 of 13
8.0
Anonymous
Very Good
08-11-2017
Pros: It's a Hampton, pretty consistent
Cons: Ice maker broken.
6.3
Anonymous
Pleasant
08-09-2017
Pleasant
Pros: Beds were comfortable. Checking in was easy no hassle.
Cons: The construction on 290 made it very time consuming and dangerous!! It took us an extra 30 min to get out of the hotel.
3.3
Anonymous
Poor
06-23-2017
Not looks like a Hampton.
Pros: Nothing really.
Cons: No customer service and outdated hotel. Asked for a room upgrade but there was no any room better than that as per receptionist. Not looks like a Hampton.
3.8
Anonymous
Poor
06-20-2017
Poor
Pros:
Cons: the pillow smell bed like somebody swetting used for days and the sheets smelling too we have to put towell ober the pillow
9.6
Anonymous
Exceptional
01-07-2017
Exceptional
Pros: Rana and Dajana were kind, friendly, helpful and exceptionally eager to help, I rarely seen front desk staff with such positive attitude, and make you feel they truly want the guest to have a comfortable stay. They professionally performed the art of hospitality during our stay. Another side of this positive experience is the Chef Ms.Dee; this fine lady is super sweet and she makes delicious food. Moreover, she is friendly and will accommodate your diet restrictions as possible. My family and I felt welcomed. I am not putting down on any other staff members , I am just talking about whom me or my family members came in direct contact with during this stay.
Cons: nothing significant
Showing reviews 1 - 5 of 13