Luxurious surroundings and bedding ensure you relax and rest well. Upgraded rooms offer cozy robes that keep you comfortable as you lounge around. The hotel is attached to the George R. Brown Convention Center, giving you easy access to and from special events. It's also conveniently located near Discovery Green Park and the Toyota Center.
Smoke free premises. 1200 units. 24 stories, interior corridors. Accessibility (Call).
Between Crawford St and Avenida De Las Americas; at George R Brown Convention Center. 1600 Lamar St 77010.
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valet laundry, room service, area transportation-downtown.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 652 guests
Showing reviews 1 - 5 of 50
8.3
Remina
Very Good
review category group of friends
09-22-2016
Pros: The atmosphere Cleanliness and polite staff
Cons: Breakfast My toilet which was not working properly and was attended 3 times during my one week stay
The service of bell staff was inadequate ended up carrying my own luggage without a trolley
A bigger restaurant to serve more people would help for conferencing people
8.3
Fahad
Very Good
solo traveller
09-21-2016
Pros: It is in the City centre and very much near to many beautiful places
Cons:
10.0
Kathleen
Exceptional
young couple
09-19-2016
Pros: Breakfast was great, there were a variety of things to eat and drink.
Cons: It would have been great if there were more dairy-free or lactose-free options.
10.0
David
Exceptional
family with young children
09-18-2016
Pros: Proximity to Minute Maid Park and a number of other places to enjoy with family.
Cons: Nothing
10.0
Felicha
Exceptional
family with young children
09-17-2016
Pros: everything
Cons:
9.2
Bruce
Wonderful
mature couple
09-15-2016
Pros: Room with a view across city, excellent bathroom
Cons:
10.0
Luis
Exceptional
solo traveller
09-06-2016
Pros: Is on a great location all i can say is so beautiful and I recommend to anyone
Cons: No comment about the
10.0
Carmen
Exceptional
young couple
09-01-2016
Pros: Loved the bed!
Cons: All good except elevator wait was long due to convention.
7.5
Juan
Good
family with young children
09-01-2016
Pros:
Cons: Cold buffet for breakfast
Very slow elevators
9.2
Beth
Wonderful
solo traveller
08-29-2016
Pros: Very comfortable bed.
Loved the view of BBVA stadium from my room.
Cons: For the price, a free continental breakfast should have been included.
Wi-fi should be free as well. That "bonus question" above regarding free Wi-Fi is not really a question. Does it mean 'did you get free Wi-Fi' or 'do you want free Wi-Fi'?
Parking was a nightmare. Had to circle the building several times before having to ask where (my fault tho, I'm not very bright most of the time).
10.0
John
Exceptional
family with young children
08-27-2016
Pros: Location
Atmosphere
Cons: N/A
10.0
Verified Hotel Guest
Exceptional
08-25-2016
Pros: It was absolutely gorgeous and had everything we needed.
Cons: The parking is $25 which is a LOT and also kinda of strange. We stayed at the Hyatt Regency in June and parking was included.
9.6
Diego
Exceptional
young couple
08-24-2016
Pros: Great location!!
Cons: Need bigger pool
7.9
Anthony
Good
solo traveller
08-23-2016
Pros: Location friendly staff,
Cons: Stains on carpet
5.4
B
Fair
solo traveller
08-14-2016
Pros:
Cons: Address is wrong. Took me 45 minutes to get to the hotel after I should have gotten there. Had to stop at 4 Seasons to get directions. Location should have been noted by staff when I made reservation.
10.0
Daniel
Exceptional
Solo Traveler
08-11-2016
Pros: The location is great, beautifully decorated, rooms are fantastic.
Cons: I wish they had a micro and fridge.
8.8
Leroy
Excellent
family with young children
08-10-2016
Pros: Bed and pillows are super comfy.
Cons: We were disappointed when our room was not ready at check-in time. We ended up waiting over two hours for the room to be ready. We had traveled over five hours from mcallen, TX to be there on time to check-in and go about the activities planned for the day. As a result of the late check-in, we were unable to spend enough time at the downtown aquarium for our kids to enjoy the exhibit.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
08-09-2016
Pros: All staff went over the top and were willing to accommodate special request.
Cons: No
10.0
Fred
Exceptional
review category group of friends
08-09-2016
Pros: Great staff in all locations of the Hilton
Cons: Nothing, it's great just as it is
5.8
Mik
Okay
family with young children
08-09-2016
Pros:
Cons: The situation with the elevator was crazy.
2.9
Richard
Poor
family with young children
08-07-2016
Pros: Very poor elevator service and very poor communication
Cons: Hotel did not provide adequate elevator service waiting 45 min just to get downstairs is ridiculous. Allowing people to crowd floors to the max and smoke throughout the facility. We had to leave and spend more money to stay elsewhere. Over $900 more to accommodate my parents and family at the four seasons. We came to use the pool, see the view and relax and instead where barraged by Rude and insensitive people. Wow what a disappointed. We were planning a yearly visit but now must question that.
10.0
Brad
Exceptional
review category group of friends
08-07-2016
Pros: Great staff, great location. I'll definitely return
Cons:
10.0
Angel
Exceptional
family with young children
08-05-2016
Pros: Location and hospitality
Cons: Short stay
5.0
Ashley
Fair
Traveling as Couple
08-03-2016
Pros: Location. I was in town to attend AAU Jr Olympics. This hotel is connected to the Greorge Brown convention center where the event was held.
Cons: Both of the beds had long straight hair all over the pillows and all over the blow dryer. This is the second time I have stayed at a Hilton hotel and had hair all over my bed. The entire floor was murky looking, humid, and held a odor.
9.6
Sybil
Exceptional
review category group of friends
08-03-2016
Pros: The pool area was great!! Very spacious room and quiet. Great area across from Discovery Green and many local attractions.
Cons: Pappasito's Restaurant was a little expensive to be a part of the hotel.
7.5
Cha
Good
family with young children
07-29-2016
Pros: Everything
Cons: No fast food restaurant
9.6
De
Exceptional
family with older children
07-26-2016
Pros: Awesome room with view! All staff was very courteous.
Cons:
9.6
Mayra
Exceptional
family with young children
07-26-2016
Pros: Beds were extra comfy! Kids loved the indoor pool.. N I loved the view! Really nice hotel for a great price! Also right next to Toyota Center! So we literally just crossed the road!
Cons: The room wasn't cleaned right. There was leftover food left in the fridge.. N my room wasn't ready at 3... But the staff was very nice.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
07-25-2016
Pros: The staff and all of the amenities were great. The rooftop pool was exceptionally nice. The kids loved it. Will definitely visit this hotel again.
Cons:
10.0
Lonny
Exceptional
Business Traveler
07-25-2016
Pros: Location. Pool/jacuzzi. Balcony lounging area
Cons: Having to pay to park in their parking garage even tho booked in their hotel
10.0
Robert
Exceptional
family with young children
07-24-2016
Pros: Excellent prompt service. Great location and walking distance to ballpark.
Cons: Nothing
7.5
Stephen
Good
mature couple
07-24-2016
Pros: Location was great breakfast was wonderful
Cons: no safe in room
9.6
Lloyd
Exceptional
mature couple
07-18-2016
Pros: Every thing was comfortable
Cons:
10.0
Danny
Exceptional
family with young children
07-12-2016
Pros: The bed was like sleeping on clouds, the staff was on point and VERY HELPFUL
Cons: No exhaust fans in the restrooms, not good for kids in morning lol, longer pool hours in evening, by time done with dinner get home and pool closed
10.0
John
Exceptional
mature couple
07-12-2016
Pros: Great central location near all the venues we wanted to attend.
Cons: absolutely nothing everything was awesome
10.0
Leah
Exceptional
young couple
07-06-2016
Pros: The pool and lobby and easy access to restaurants
Cons: That there wasn't free WiFi and the room service was super pricey
10.0
Tom
Exceptional
Group Traveler
07-05-2016
Pros: Clean and spacious rooms. Nice lobby area. Walking distance to Minute Maid Park.
Cons:
9.6
Denee
Exceptional
mature couple
07-05-2016
Pros: Check in was fast and efficient. We enjoyed the lobby bar...entertaining bartender.
Cons: Provided a final bill. Other than that, all was great!
8.8
Francesco
Excellent
solo traveller
06-29-2016
Pros: The ambience is amazing.....nice and cool!!
Cons: Breakfast is not included
3.8
Amelee
Poor
young couple
06-29-2016
Pros:
Cons: The bathtub was disgusting, had a lady come and clean it and she still didn't get the toilet paper that was stuck to the shower wall of the brown smear marks. I ordered breakfast and they forgot half my order, took an hour and 15 minutes to get a croissant when I ordered it at 8 with the rest of my food, came at 8:50 and my 3 other items came at 9:15. Very disappointed.
7.9
Pip
Good
mature couple
06-27-2016
Pros: First impressions were good, great reception staff - although had to ask where our room was after we left them. Gym facilities were excellent with plenty of machines and a good variety, pool was large, had amazing views over the city and had a spa, although lacked somewhere to change - just had a toilet. Room was good size, large comfy bed with a nice view over city and park, large area to work on and a comfy seat. Ice making facilities on the floor.
Cons: would have been nice to have two seats in room to relax as there was two of us, but all in all very comfortable hotel.
8.0
Alison
Very Good
Family with Teens
06-24-2016
Pros: Centrally located downtown .Rooftop pool and sitting area nice. Views of downtown beautiful at night.
Cons: $40 valet parking charge.
9.0
Jessica
Wonderful
Traveling as Couple
06-19-2016
Pros: Everything about this hotel was great.
Cons: We found a wad of hair in our shower on the first day. I talked to the front desk 3 times about removing it, but it never happened. Everything else was great.
10.0
Denise
Exceptional
review category group of friends
06-19-2016
Pros: Everything
Cons: Nothing
8.0
Verified Hotel Guest
Very Good
Solo Traveler
06-18-2016
Pros: Location and rooms clean
Cons: Room was a little hot. Air conditioning never fully kicked in
10.0
Adrian
Exceptional
Traveling as Couple
06-16-2016
Pros: Pool was amazing.
Cons: Not worth the price.
10.0
Denise
Exceptional
family with older children
06-14-2016
Pros: Great toiletries. Peter thomas roth. Thank you!! Fast room service. And i love the way i was addressed "ms Edmiston " The skyline spa was amazing.
Cons: The pool and jacuzzi were overrun with teenagers. Not really hotel fault, i just picked a wrong time to stay.
10.0
Jaykmarie
Exceptional
mature couple
06-13-2016
Pros: I liked/love everything about the hotel. The view in our room was amazing. The staff took care of any needs right at the moment it was asked. Very quiet and a great place to get a way. Also the hotel is in the perfect area to get a perfect view of the city.
Cons: I liked everything about the hotel. No dislikes
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-12-2016
Pros: Elegant
Cons: Bathrooms were peeling in tubs
9.0
William
Wonderful
Business Traveler
06-04-2016
Pros: Perfect for what was needed Close to my meeting and staff was able to put me in a king size room
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