Hilton Americas-Houston

AAA Inspector Rating
8.7
Excellent
690 Guest Ratings
1600 Lamar St
Houston, TX 77010- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
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AAA Inspector Notes
Luxurious surroundings and bedding ensure you relax and rest well. Upgraded rooms offer cozy robes that keep you comfortable as you lounge around. The hotel is attached to the George R. Brown Convention Center, giving you easy access to and from special events. It's also conveniently located near Discovery Green Park and the Toyota Center. Smoke free premises. 1200 units. 24 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Crawford St and Avenida De Las Americas; at George R Brown Convention Center. 1600 Lamar St 77010.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Eco Certification
Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, steamroom, health club, spa.
Guest Services
valet laundry, room service, area transportation-downtown.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 690 guests
Showing reviews 1 - 5 of 50
9.6
Iowa
Exceptional
family with young children
04-18-2017
Pros: THE most convenient location to attend game at Toyota Center, beautiful lobby, just wish I had more time to stay and enjoy it.
Cons: That I had to pay for internet access. And the long black hairs stuck to the baseboards by the toilet after a rushed mopping prior to our check-in.
7.5
Kyla
Good
young couple
04-11-2017
Pros: The Staff at the Hilton was always very kind and easy to speak with. We have stayed at this hotel at least once a year for the past five years. The executive floor is worth it; you will enjoy the breakfast, hors d'oeuvres, bartender and view. The room was clean and stocked with plenty of towels. Housekeeping was diligent, always smiling, and replaced anything we asked for.
Cons: For the first time in years however I was taken aback by how the concierge treated my fiance. The new lounge is on the 24th floor next to the pool. We wanted to pop in for a coffee and quick hors d'oeuvres and instead of verbalizing why he was stopping my fiance from entering, the employee at the entrance of the lounge simply pointed to a sign on the wall. My fiance didn't notice what he was pointing at for a moment and was left in awkward silence, the employees finger hovered next to the sign. There is a dress code for the lounge, which is understandable, however the manner in which this was handled was belittling and embarrassing. We did not return the rest of the week after being treated like bad children. I'm thirty years old, have a conversation with me, don't point at an obscure sign. The rooms haven't been updated in a while and over the years signs of wear are starting to show. The glass in our room was scratched, and many of the rooms outlets no longer worked. As well, the upper floors don't seem to have an ice machine near by. We had to trek to the elevator and travel down to the 19th floor to obtain ice. The in-room dining menu hasn't changed in years and while it will satisfy your hunger it is fairly mediocre.
5.8
Aapg
Okay
solo traveller
04-09-2017
Pros:
Cons: Iron was dirty and badly stained two new shirts each cost me £40. Iron board cover was filthy covered with all sorts of stains. Found a little spider under pillow No restrict access to lift by room card. This compromises security
9.6
Evanf
Exceptional
solo traveller
04-06-2017
Pros: Spacious room, clean, comfortable, and quite.
Cons:
6.3
Bil
Pleasant
family with young children
03-29-2017
Pros: Bed and restaurant were good
Cons: Housekeeping stole cash out of my wife's purse
Showing reviews 1 - 5 of 50