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Hilton Garden Inn Houston/Bush Airport

AAA Inspector Rating

8.7

Very Good

38 Guest Ratings

15400 John F Kennedy Blvd

Houston, TX 77032- Map It

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AAA Inspector Notes

Each room has a modern coffee machine so you can wake up and enjoy a cup of brew as you get ready for the day. The large desk provides you with lots of space so you can get your work done easily. Smoke free premises. 182 units. 6 stories, interior corridors. Accessibility (Call).

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Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

Just n of jct Sam Houston Pkwy (Beltway 8). 15400 John F Kennedy Blvd 77032.

AAA Benefit

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Pool

heated outdoor.

Dining & Entertainment

restaurant, full bar.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.

Sports & Recreation

hot tub, exercise room.

Guest Services

valet and coin laundry, airport transportation, room service.

Terms

1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE

Very Good

Based on Ratings from 38 guests

Showing reviews 1 - 5 of 20

10.0

Xue

Exceptional

review category group of friends

08-03-2016

Pros: It has great service. And the room has everything I need. Especially the staff here are friendly.

Cons: The price is a bit high.

10.0

Mark

Exceptional

mature couple

08-02-2016

Pros: Excellent staff

Cons: Nothing

9.6

Saugia

Exceptional

solo traveller

06-28-2016

Pros: The staff was fantastic! Angela and Josh were beyond helpful, sweet and kind.

Cons:

8.3

Roberto

Very Good

mature couple

05-31-2016

Pros:

Cons: The mattresses are to soft, very bad for the spine. I sleept on the carpet!

8.8

Mark

Excellent

solo traveller

03-30-2016

Pros:

Cons: No Points for my stay as I was told at reception that because I booked thru booking.com that is the rule. First time I had heard this, so you should make this clear to guests!!!!

10.0

Barbara

Exceptional

solo traveller

02-14-2016

Pros: Yes the food was great! Very friendly staff- traveling alone felt safe.

Cons:

10.0

Anonymous

Exceptional

family with older children

01-11-2016

Pros: Great location, cleanliness, and awesome staff.

Cons: Was well pleased

10.0

John

Exceptional

young couple

11-09-2015

Pros: Very well maintained, clean and comfortable, and the front desk staff was incredibly friendly and cheerful. I wish every hotel in the world had a staff like that

Cons: House keeping knocking on my door at 8am. I rented the room for the single night. We arrived close to midnight, and we were enjoying the clean comfy beds, sleeping, when the house keeping staff started knocking. How about this? Leave people alone until check out time

7.5

Lily

Good

family with young children

10-03-2015

Pros: Convince to International airport

Cons: Baby crib is old and not meeting my standard

9.2

Amy

Wonderful

solo traveller

08-29-2015

Pros: Front staff is so friendly.

Cons: Nil

10.0

Verified Hotel Guest

Exceptional

08-11-2015

Pros: LOCATION CLOSE TO THE AIRPORT & RENTAL CAR RETURN, EXPRESS WAY fRONT DESK STAFF EXELLANT &, vERY HELPFUL Good free coffe in AM & cookie in PM

Cons: Nil

9.6

Hanna

Exceptional

young couple

08-02-2015

Pros: Very good for an airport hotel ! Great location , shuttle service and Great service in General ! Clean Room and gervy comfortable bed . Reasonably priced

Cons: Nothing all is good

7.5

Ruby

Good

family with older children

06-23-2015

Pros: Close to location of funeral.

Cons: Originally booked rooms through Booking.com, reserve now pay later and, we had the option to pay in cash upon arrival. Upon arrival, reservation wasn't immediately acknowledged. The front desk person advised us we couldn't pay in cash and, that "cash was no good". How can cash not be good? I asked him to contact the hotel manager, she agreed to let us pay, in full, in cash, with no deposit. We thanked her later. Also, I am requesting that my points be added to my account for this stay.

6.3

Brian

Pleasant

review category group of friends

05-12-2015

Pros: The bed was comfortable and breakfast was quick.

Cons: The grandchildren were to enjoy the pool while waiting for our flight to arrive. The pool was closed by the city? they did not spend the night and we had to pay any way for the 2nd room we did not use.

9.2

Timothy

Wonderful

mature couple

04-06-2015

Pros: Convenient for Gatwick Airport, friendly professional staff, comfortable, clean room.

Cons:

8.3

Timothy

Very Good

mature couple

04-04-2015

Pros: Proximity to the airport

Cons: Absence of a bar.

7.5

Tiffany

Good

review category group of friends

03-09-2015

Pros: Close to everything I needed and wanted to do.

Cons: Had to get 3 different activation keys at check in, just to find out there was already somebody my room.

7.5

Muriel

Good

mature couple

11-12-2014

Pros: Other workers not at front desk were friendly and courteous,

Cons: Unfriendly workers no eye contact no smile when checking in, needed assistance with wifi for iPhone male worker made me feel like it was a burden to get his help.

9.5

Gwen

Exceptional

mature couple

11-05-2014

Pros: Everything!!!!

Cons:

10.0

Debra

Exceptional

mature couple

10-30-2014

Pros: It was a lovely appointed hotel. The room was very spacious. The staff was very friendly. Absolutely no complaints!!

Cons:

Showing reviews 1 - 5 of 20