Holiday Inn Express Hotel & Suites Houston East

AAA Inspector Rating
8.7
Very Good
13 Guest Ratings
11460 E Frwy I-10
Houston, TX 77029- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.6
Bath3.2
Public Areas3.1
ARATED
AAA Inspector Notes
The rooms offer generous workspace and you'll like the nested desk which can easily be repositioned. The expanded, complimentary breakfast bar serves a variety of hot and cold items each morning. Smoke free premises. 74 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-10 exit 776B (John Ralston Rd/Holland Ave); on eastbound frontage road. 11460 E Frwy I-10 77029.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 13 guests
Showing reviews 1 - 5 of 14
10.0
Anonymous
Exceptional
07-21-2017
Pros: The rooms are extremely spacious and the food is great as well
Cons:
4.0
Anonymous
Disappointing
07-21-2017
Pros: The updates
Cons: Front desk staff conveyed incorrect information regarding reservation. Three rooms were reserved; however, only two were ready. The wait time for the third room was excessive. The whole reservation process was not acceptable!!!
3.0
Anonymous
Poor
07-21-2017
Pros: Rooms were nice
Cons: They attempted a wopping $100 hold on my debit card. A new rule they made without notice.. I will never stay here again.. Beware... They can be rude, and treat you as a crook about this hold.. Remember, for some, that is money when need to eat with
10.0
Anonymous
Exceptional
07-21-2017
Pros: Room was very large and clean.
Cons: During check in, I found the front desk staff very rude. It felt like he was very reluctant to talk or answer any question.
3.0
Anonymous
Poor
07-21-2017
Pros: I love the fact that the hotel was clean and beautiful on the inside
Cons: I did not like the fact that they charged my card one thing after they told some something else. This almost caused me to get stranded out there.
Showing reviews 1 - 5 of 14