Country Inn & Suites By Carlson, Houston Northwest

AAA Inspector Rating
8.7
12915 FM 1960 Rd W
Houston, TX 77065- Map It
Photos
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AAA Inspector Notes
Guest rooms feature modern décor and generous floor space. Highlights include the oversize desk on wheels and the large vanity, which provides lots of space for your belongings. Smoke free premises. 65 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 290 exit FM 1960, just e. 12915 FM 1960 Rd W 77065.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 17 guests
Showing reviews 1 - 5 of 10
9.6
Loretta
Exceptional
mature couple
08-09-2016
Pros: Very nice beds and room. Slept well. Person at desk was very nice. I would stay at this hotel again.
Cons: Road construction nearby. Bathroom door took up too much of bathroom. Elderly couples like us should be placed closer to elevator.
3.8
Christyb
Poor
family with young children
05-09-2016
Pros:
Cons: First room that we were assigned, we had to switch to another room, the TV did not work. The next room, smelled horrible, like smoke. The electricity was scheduled to be out on our second night stay, we were never informed by management. We did however notice signage posted in the elevator about the scheduled Entergy Power outage. the notice stated it was only going to be for a few hours, but they had a backup generator to replace the electricity. Well the electricity went out at 10 pm and by 4 am, the room was HOT, by 5:30 am the electricity was still not back on and no generator was even being used. By 6:30 am, we decided to check out. Because our room was located on the third floor, no elevator was available & we had to exit the place by using the stairs. When we exited our room, there was no lights available for us to see. When we got to the stairs it was the same, no lights were on in the stairs either. I missed a step causing me to fall and have an injury. When I mentioned this to the hotel staff, nothing was done about this, they stated that it was unfortunate! Unfortunate? Really?
8.0
Gerald
Very Good
01-26-2016
Pros: Location...proximity to restaurants.
Cons: Nope
9.2
Brian
Wonderful
mature couple
11-30-2015
Pros: The room was clean, and we had plenty of space. A good coffee pot, a sink and a large refrigerator were great for our week-long stay.
Cons: Minor complaints- the bed was soft for my liking, the "gym" consisted of two treadmills and a bike, and the iron was lacking. Still a great value.
9.2
John
Wonderful
solo traveller
09-08-2015
Pros: Room was comfortable and the staff was very accomodating.
Cons: Pool needed some attention. The hot tub was dirty.
Showing reviews 1 - 5 of 10