Homewood Suites by Hilton Houston - Willowbrook Mall

AAA Inspector Rating
7655 W FM 1960
Houston, TX 77070- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room2.9
Bath3.3
Public Areas2.9
AAA Inspector Notes
Each suite has a full kitchen, a living area and ceiling fans in the bedrooms. For a cozy fireplace, book a two-bedroom unit. Enjoy time shopping at the nearby mall and dining at a nearby restaurant. Smoke free premises. 72 efficiencies, some two bedrooms. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Contemporary Hotel
Location
Just e of jct SR 249 and FM 1960. Located at Willowbrook Mall. 7655 W FM 1960 77070.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, recreation programs, picnic facilities, exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 35 guests
Showing reviews 1 - 5 of 42
10.0
Ines
Exceptional
Solo Traveler
02-16-2018
The hotel was very clean, the employees very friendly and helpful. I enjoyed the inside swimming pool. The location was perfect next to the Mall. My teenage girl loved it so much. The breakfast was awesome I've never had so many choices. I would recommend this hotel to family and friends and will be there again during the summer.
Pros: I love the indoor pool and the breakfast options.
Cons: The elevator made a squeaky noise I got scared on the 1st time on it.
10.0
Sharon
Exceptional
Group Traveler
02-16-2018
From the very moment we arrived on Thursday evening after a very long (10 hours) road trip, we were greeted by Omar. He showed us where the elevator, work out room, business center, and pool were located. He told us when breakfast would be as well as the manager's reception. The housekeeping staff greeted us every morning with smiles and questions of how we were doing and did we need anything. Everything was clean and cool (very important when spending time in Houston in the summer). We will definitely stay here again.
Pros: The staff was AMAZING!!!! Everyone was so polite and helpful. I will definitely stay here again!
Cons: The heat outside - Houston, Texas on 4th of July weekend is smothering.
7.0
Scott
Good
Traveling as Couple
02-16-2018
Girlfriend got there before I did. I had flowers delivered earlier, staff took flowers to room and then called me to let me know she had arrived and if it was OK to let her in room, even though I had not yet paid for room.
Pros: Separate bedroom, hot free breakfast, pool open 24hrs for adults.
Cons: Poor Internet speed, very limited TV channels.
9.0
Verified Hotel Guest
Wonderful
02-16-2018
Pros: Friendly staff and clean rooms
Cons:
9.2
Kyle
Wonderful
family with young children
01-29-2018
Home
Pros: Indoor Pool
Cons: Near declining mall.
Showing reviews 1 - 5 of 42