Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The large residential one and two-bedroom suites each offer plenty of storage space and feature separate living and sleeping areas. It's easy to prepare meals in the well-furnished kitchens. Some suites also include an electric fireplace. Enjoy refreshments at the evening social which is offered each Monday through Thursday.
Smoke free premises. 96 units, some two bedrooms, efficiencies and kitchens. 3 stories, interior corridors. Accessibility (Call).
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 47 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
Overall the hotel was good. It was a good location for us since we wanted to go to an area close by.
Pros: The room was very nice.
Cons: The elevator is a bit scary. The breakfast was not that good.
10.0
Anonymous
Exceptional
07-21-2017
I would definitely stay here again.
Pros: Clean & comfortable
Cons: Pool was closed for renovations (just my luck) & space for eating breakfast was a bit too small, though comfortable.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Everyone was very polite and very helpful! Thank you for making my family's stay enjoyable!
Cons:
9.6
Anonymous
Exceptional
07-17-2017
Great accommodation
Pros: Very nice stay. Comfortable rooms. Very clean. Wish we could have stayed here longer. Very family friendly.
Cons:
7.5
Anonymous
Good
07-15-2017
Good
Pros: Room was small for four adults. Ended up getting another room.
Breakfast was great. Location was convenient.
Cons: Ice maker in fridge didn't work. Light in bathroom went out. Room was too small.
7.9
Anonymous
Good
07-12-2017
Good
Pros: The staff are very nice plus the room facility are good
Cons: Wifi is very poor
9.6
Anonymous
Exceptional
05-23-2017
Great hotel at a Great...
Pros: The 2 bedroom suites.
Cons: Loud kids in the hallways.
10.0
Anonymous
Exceptional
05-10-2017
Perfect stay
Pros: The room was cleaned ,the suite size was perfectly ,the kitchen was full equipped and the staff were so friendly
Cons: -
8.8
Anonymous
Excellent
04-30-2017
Enjoyed our stay.
Pros: The bed was very comfy and the room was a nice size.
Cons: The bathroom floor could have been cleaner.
9.6
Anonymous
Exceptional
04-17-2017
Exceptional
Pros: The breakfast was of good quality and it was free!
Cons:
10.0
Anonymous
Exceptional
03-28-2017
Hands down best stay ever!
Pros: The staff were top notch. I loved how comfy the beds were. The manager was super accommodating and made up for anything we lacked in our room. The breakfast was huge and varied.
Cons: The variety of kitchen utensils was very small.
8.3
Anonymous
Very Good
03-20-2017
Was good for.the price and...
Pros: Breakfast was awesome and love the late checkout. Wasnt so packed and was perfect for my family.
Cons: Had to ask for a different room cause the carpet was damp from just being cleaned. Then had to move my family and all my luggage to a different room when a different room was assigned to us. Its completely understandable that carpets need to be cleaned but it would have been more convenient to my family and i if we would have been given a room with dry carpet from the beginning. Toilet kept getting clogged up. Was charge extra fees on cc.
10.0
Anonymous
Exceptional
03-16-2017
Great Service
Pros: Everything
Cons: Na
7.1
Anonymous
Good
03-13-2017
Nice location but bed too...
Pros: Makeda was cool. She checked me in and out with no problem
Cons: The bed was too firm and the bathroom was far too small
9.6
Anonymous
Exceptional
02-21-2017
Great Stay-cation spot!
Pros: The room was clean, comfortable and smelled great! I appreciate a clean roo that makes me feel at home. The bed was comfy and I slept well. And the blackout curtains were awesome. I got to sleep in with no disturbancestors from the sun.
Cons: One light was in the restroom but other than that I was pleased.
4.2
Anonymous
Disappointing
02-20-2017
Subliminal messages
Pros: The cranberry juice
Cons: I didn't like the fact they had no Black tv channel in their lineup but had many Hispanic channels. I feel this is very insensitive to me and other African Americans who stays at a Hilton property. Then during my stay my suite was not refreshed as it should have been.
7.9
Anonymous
Good
02-07-2017
Super bowl stay
Pros: Very friendly, allowed early check in
Cons: Toilet ran, bathroom lightbulb out
10.0
Anonymous
Exceptional
02-04-2017
A very hearty place to...
Pros: The bed was like a giant cloud, the breakfast was very hearty and the maids we're very nice.
Cons: The wifi was bad, we paid $34 a week for wifi connection for three devices but it worked only on one cell phone. No one of front desk was able to solve the problem.
9.2
Anonymous
Wonderful
01-21-2017
Was the perfect getaway I...
Pros: Everything was excellent I enjoyed my stay I would definitely stay here again.
Cons:
10.0
Anonymous
Exceptional
12-24-2016
Exceptional
Pros: The staff at this location go above and beyond- from personal welcome letters when you arrive, to a cocao bar for the Christmas season, to tips on Houston...
Brenda, Maketa, Beatriz, and the breakfast/dinner staff took excellent care of me and my family while I was in townfor business. I highly recommend this clean, quiet, comfortable hotel for work and pleasure!
Cons:
10.0
Anonymous
Exceptional
08-03-2016
Exceptional
Pros: It was just nice and very comfortable
Cons:
9.6
Anonymous
Exceptional
08-02-2016
Great for Family
Pros:
Cons: No air in lobby and breakfast area
10.0
Anonymous
Exceptional
08-02-2016
Exceptional
Pros: Customer service is a big thing for me and Chris went above and beyond to make sure that our stay was excellent.
Cons:
9.6
Anonymous
Exceptional
07-05-2016
Amazing room at an even...
Pros: The room was very clean and spacious. Staff was very nice. Breakfast Buffet was one of the best I have had at a hotel. Great hotel at a great price!
Cons: The only complaint I have at all was the shower head in the bathroom. It was clogged and needed some CLR. Other than that my stay was perfect!
7.9
Anonymous
Good
06-20-2016
Comfortable, clean room, but not...
Pros: Nice bathroom and comfortable bed in bedroom with closed door. Nice breakfast.
Cons: The couch bed was very uncomfortable since we booked for an additional adult. Since we booked for 3, would have appreciated if clean sheets were on the couch bed, or we were told at the front desk that the sheets were in the bedroom.
6.3
Anonymous
Pleasant
06-15-2016
Pleasant
Pros:
Cons: we chose this location specifically for the indoor pool and Jacuzzi for relaxing since it rained all memorial day weekend .....the first night was great but the the next afternoon the pool was closed down and did not reopen at all with no explanation the kids where pretty bummed ! to make it worse breakfast fan out the first day by 9;30 the first day and was too packed on day 2..... so we had to cook our own in our room since we had a full kitchen. needed less to say not the best memorial day staycation!
8.8
Anonymous
Excellent
05-13-2016
Awesome place to getaway!
Pros: The location is great. I like the breakfast and the door on the suite is a winner, great for getting rest while the kids play.
Cons: WiFi was spotty at best. The washroom was dated.
9.2
Anonymous
Wonderful
04-08-2016
Superb
Pros: The room was very spacious and the kitchen area made the trip very nice. We really enjoyed the living room with fireplace and TV! Pool was nice but small.
Cons: The pool could have been larger and breakfast was not very good at all.
9.6
Anonymous
Exceptional
03-15-2016
Awesome, kids loved it!
Pros: Very friendly staff, clean towels, clean linen. Over all experience was great. Would recommend and return.
Cons:
9.2
Anonymous
Wonderful
01-07-2016
Loved the hotel and plan...
Pros: Loved the hotel and location.
Cons: Housekeeping staff could do better with cleaning rooms. They did a poor job did not clean or vaccuum, just made beds. Did not even remove old soap in some instances. I still tipped them!
7.5
Anonymous
Good
01-07-2016
Good
Pros: Always a nice place to stay.
Cons: could not get room temperature below 75 degrees and when I opened the windows there was an airduct that ran all of the time.
10.0
Anonymous
Exceptional
12-31-2015
A Great Experience
Pros: The hotel staff was very nice and extremely helpful. We were there during the week and so we were able to enjoy the evening reception, as well as, the morning breakfast and both were great. We would definitely stay there again.
Cons:
9.2
Anonymous
Wonderful
12-31-2015
This place is a hidden...
Pros: I liked the location and the breakfast. The cleaning staff was good but one lady spoke no English at all making it hard to communicate with her. The check-in was seamless and the welcome bag was so sweet.
Cons:
10.0
Anonymous
Exceptional
11-22-2015
Exceptional
Pros: Everything! Loved that breakfast & dinner were included
Cons:
9.2
Anonymous
Wonderful
08-01-2015
Summer Fun
Pros: The pool
Cons:
7.5
Anonymous
Good
07-28-2015
Good
Pros:
Cons: Sofa bed not clean, ask for bed to be cleaned the next day and found hair other than ours in the bed
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