Residence Inn by Marriott

AAA Inspector Rating

9965 Westheimer Rd

Houston, TX 77042- Map It

Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!

Route

Save

(19) Photos

AAA Inspector Rating Details (scale 1-5)

3.1

Overall

Room3.1

Bath3.2

Public Areas3.1

ARATED

AAA Inspector Notes

Spacious rooms with a mix of modern and traditional decor surround the pool and the sport court where you can play tennis or basketball. The generous evening reception can easily pass for dinner. Smoke free premises. 120 efficiencies, some two bedrooms. 3 stories, interior corridors.

More about Houston, TX More Hotels in Houston, TX

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Extended Stay Hotel

Location

Sam Houston Pkwy (Beltway 8) exit Westheimer Rd, 0.7 mi e to Elmside Dr, then just s. 9965 Westheimer Rd 77042.

AAA Benefit

Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!

Pool

outdoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, wireless Internet.

Sports & Recreation

hot tub, picnic facilities, exercise room.

Guest Services

valet and coin laundry, area transportation-within 3 mi.

Terms

cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE

Good

Based on Ratings from 5 guests

Showing reviews 1 - 5 of 25

9.6

Curt

Exceptional

solo traveller

04-20-2018

Exceptional

Pros: Front desk people. They are extra nice.

Cons:

5.0

Christopher

Fair

Traveling as Couple

04-13-2018

Pros: The room was big.

Cons: Call ahead of time and told them that I was coming in the early a.m. of the day. A representative told me that it was okay to check in. When I got there they told me I could not check in and I had to wait Intel 630 in the morning after driving 25 hours.

5.0

Rachel

Fair

Traveling as Couple

04-13-2018

Old hotel. Poor layout but they've tried to make it nice. It was clean and quiet.

Pros: Location

Cons: Upon my arrival late at night, I was forced to stand outside and speak into a microphone to verify my reservation before I was buzzed in. If safety is that much of a concern, I don't want to stay there, much less be kept outside.

10.0

Verified Hotel Guest

Exceptional

Family with Young Children

04-13-2018

This hotel is in a great location near lots of shopping centers and restaurants, in addition to being right next door to a grocery store (walking distance). The room was spacious and clean and featured modern stainless steel appliances. We especially enjoyed the continental breakfast--the food was delicious and always well stocked. It was still a bit too cool to swim, but the pool/BBQ area looked very inviting. We would definitely stay here again in the future.

Pros: Great location; Good, hot free breakfast;

Cons:

8.0

Antoine

Very Good

Solo Traveler

04-13-2018

Pros: The staff were very friendly and helpful. Surrounding neighborhood was nice. Close to numerous restaurants and walking distance to a grocery store

Cons: The dishes and pots were not clean, nor was there dish washing soap to hand wash them. There was however dishwasher detergent.

10.0

Kristin

Exceptional

Traveling as Couple

04-13-2018

Pros: They full kitchen, separate sleeping room from living room. Like a tiny apartment. It was just my husband and I, definitely will stay with kids next visit.

Cons:

10.0

Judith

Exceptional

young couple

03-17-2018

Safe and clean

Pros: Everyone was very pleasant and kind. The front desk was efficient and friendly. Xiomara kept our room tidy. Jamie at the front desk always greeted us with a warm welcome when we entered the lobby. Loved the buffet every morning. We needed transport to the airport and the front desk set us up with a safe, professional driver.

Cons:

7.9

Libralife

Good

review category group of friends

02-21-2018

Great hotel near plenty of...

Pros: The bed was super comfortable after a long night with friends. The room was nice and quiet.

Cons: The living space was not what I expected with very little cabinet space.

8.3

Valerian

Very Good

solo traveller

01-21-2018

Very good

Pros:

Cons:

8.8

Eemani

Excellent

young couple

01-10-2018

It was a very nice...

Pros: It was very spacious and the breakfast

Cons: The bathroom look really bad like it needed to be remodeled

9.6

Rodolfo

Exceptional

review category group of friends

01-04-2018

Nice stay!

Pros: Very good hotel with a nice breakfast.

Cons: The only complaint was the hot water, not available all day, even during the winter!!!!

9.6

Muhammad

Exceptional

family with young children

01-01-2018

Exceptional

Pros: The room was very comfortable and clean, felt like home. Staff was friendly and helpful every single time I needed them. Breakfast was tasty and plentiful. The gated parking lot was a huge plus.

Cons:

8.3

Sheryl

Very Good

review category group of friends

12-30-2017

Bang for my buck

Pros: Great breakfast nice staff comfy bed locstion right next to a supermarket.

Cons: Short stay

4.2

Disappointing

family with young children

11-13-2017

waste of money

Pros:

Cons: I booked this room with the intentions of swimming for my daughter bday when I checked in I carried on casual conversation with the front desk person and even told him that was my main reason for booking here and not once did he say the pool was down until my girls got ready to swim to find no water in the pool. And his only suggestion was you can find another hotel with a pool but I didnt know smh.. how can you not know .. if i was told that in the beginning I could have made the decision to stay or go then before you took my money

5.8

Sandra

Okay

family with young children

08-02-2017

They made me paying a...

Pros: The place is nice.

Cons: The staff was not friendly at all. They made me paying a different price comparing to the rate that I had from booking.com, I know very well the place and I have been there twice before, this was the reason why I choice to stay the once again. but for my disappointment, I was treated bad, although on my last days one of the staff member tried to correct the mistake, I decided to left the place one day before my last day.

8.8

Andrew

Excellent

family with young children

07-23-2017

Enjoyed our stay, will visit...

Pros: The counter staff were very friendly (especially Tierra). I liked the convenience of daily breakfast and the evening snacks, beer and wine were a nice touch. I liked the gated lot and the swimming pool. Hotel seemed well sound proofed.

Cons: It took quite a while the shower to warm up, and the air conditioner was okay, but not great.

10.0

Lameka

Exceptional

family with young children

07-18-2017

Exceptional

Pros:

Cons:

7.9

Anonymous

Good

family with young children

05-17-2017

Good

Pros:

Cons:

10.0

Ashley

Exceptional

review category group of friends

04-10-2017

Great stay

Pros: Very nice room my kids loved the pool and basketball goal , breakfast was amazing !!!! Will stay again

Cons:

7.9

Charity

Good

review category group of friends

03-20-2017

The best hotel

Pros: The room and pool

Cons: The small workout room

10.0

Mrs

Exceptional

young couple

03-14-2017

I will stay here Everytime...

Pros: I love this hotel! It was so comfortable and clean..As well as spacious!My husband and I were def satisfied...

Cons:

9.2

Pedro

Wonderful

young couple

01-11-2017

Comfortable stay

Pros: To me is Location and layout of room. The Staff is very helpful and friendly

Cons: Cannot say there was anything negative with this Residence.

7.9

Marwan

Good

solo traveller

01-04-2017

Good

Pros:

Cons:

10.0

Ennaduwaid

Exceptional

family with young children

12-11-2016

My home

Pros: Everything beautiful and especially the staff in the hotel reception staff all room service workers all the staff and especially the hotel manager, Mr. "Kyle " was in customer service in both large and small

Cons: No thing

10.0

Sabria

Exceptional

family with young children

11-08-2016

Exceptional

Pros:

Cons:

Showing reviews 1 - 5 of 25