Sheraton Houston West Hotel

AAA Inspector Rating
8.7
11191 Clay Rd
Houston, TX 77041- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
A stand-out feature is the abundant work space provided by the large desks. Deluxe rooms offer more space and club rooms offer you upgraded amenities such as complimentary refreshments. Smoke free premises. 158 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Sam Houston Pkwy (Beltway 8) exit Clay Rd, just e. 11191 Clay Rd 77041.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
complimentary and valet laundry, room service, area transportation-within 5 mi.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 15 guests
Showing reviews 1 - 5 of 24
10.0
Juan
Exceptional
mature couple
07-12-2016
Pros: staff very helpful
Cons:
10.0
Marjorie
Exceptional
solo traveller
06-21-2016
Pros: The staff was awesome... Very helpful, she knew the area (I was looking for a nice place to eat)
Cons: Was perfect
1.0
Jonathan
Very Poor
Solo Traveler
06-20-2016
Pros: Nothing.
Cons: The customer service was an atrocity, I was not provided with a key due to a malfunction with the key machine.
6.0
Veronica
Pleasant
Traveling as Couple
05-10-2016
Pros: It was clean and quiet.
Cons: When I booked this hotel the website said it was in the " Brookhollow" area. This hotel was really far from my needs.
5.0
Alcario
Fair
young couple
04-30-2016
Pros: Nothing special about it
Cons: Nothing special about it, less work to carry the bags up my in laws stairs , and they have a better breakfast .
Showing reviews 1 - 5 of 24