Sheraton Houston West Hotel

AAA Inspector Rating
8.7
11191 Clay Rd
Houston, TX 77041- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.1
Public Areas3.3
ARATED
AAA Inspector Notes
A stand-out feature is the abundant work space provided by the large desks. Deluxe rooms offer more space and club rooms offer you upgraded amenities such as complimentary refreshments. Smoke free premises. 158 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Sam Houston Pkwy (Beltway 8) exit Clay Rd, just e. 11191 Clay Rd 77041.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
complimentary and valet laundry, room service, area transportation-within 5 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 16 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
the hallway. We checked in and went somewhere and noticed food on trays outside a room. We came bank 4 hours later and it was still there. Also I suspect staff smoke in the hallways.
Pros: Location and available things around.
Cons: Only 2 things I want to bring up negatively. The desk light did not work and the person sent to correct it just said the light doesn't work and shrugged. I said thanks and sent them on their way. Other thing is they need to clear room service stuff from
7.0
Anonymous
Good
08-11-2017
Pros: Clean bathrooms
Cons: The rest of the room needs to be repainted and new carpet, felt old
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything
Cons: N/A
7.0
Anonymous
Good
08-11-2017
Pros: clean rooms and hotel was well kept
Cons: windows are very dirty AND the traffic noise was easily coming through. Very noisy! The hotel fronts Clay Road which is used by a lot of trucks for east-west travel. Try and get a room on the back side of the hotel!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room was spacious
Cons: Faucet in tub dripped.
Showing reviews 1 - 5 of 50