There's lots of space for you and your things. Each room a sleeping area and a living area so you, and guests too, can sit back and relax. The sundry shop offers a nice variety of sodas and snacks.
Smoke free premises. 190 units. 7 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 2 mi.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 101 guests
Showing reviews 1 - 5 of 50
10.0
Rebecca
Exceptional
mature couple
09-15-2016
Pros: The hotel was very nice and the staff was very professional . The room was spacious and had the separate living room, so my husband could sleep later in the morning, without me waking him and the bed were wonderful. We will be staying here again.
Cons:
10.0
Toni
Exceptional
family with young children
09-05-2016
Pros: Excelled breakfast, beds wetee awesome
Cons: Nothing
10.0
Mrvn
Exceptional
review category group of friends
08-29-2016
Pros: I really loved the room especially the beds. We went with a our youth group and we can say we stayed at a great place!
Cons: There was nothing there that we didn't like.
7.1
Juan
Good
family with young children
08-25-2016
Pros: The breakfast bar was great very clean and the cafeteria staff where awesome!! Thank you
Cons: Front desk customer service not so good ,very poor personal in front desk ,she was not nice at all and answer with an attitude !!
8.3
Zell
Very Good
review category group of friends
08-22-2016
Pros: The room was clean and comfortable. The staff at the front desk were very helpful. I would stay here again. I heard the breakfast was very good but I didn't get up early enough to enjoy it.
Cons: The elevator and hallways were very hot and uncomfortable. The parking was bad and they need more spaces for the guests. The area is very busy and congested at all times.
10.0
Rachel
Exceptional
mature couple
08-18-2016
Pros: Never had breakfast, line was too long but everything else was excellent.Nice comfy bed and very clean
Cons:
8.8
Katherine
Excellent
review category group of friends
08-08-2016
Pros: Friendly and helpful staff, free shuttle to NRG Stadium, good breakfast that was kept stocked and clean.
Cons: Had to ask twice for extra pillows and towels.
8.8
Mike
Excellent
family with older children
07-26-2016
Pros: The staff was friendly and helpful. The facility was clean. The room was big enough for our group of 5 (queen suite).
Cons: No real issues to complain about.
10.0
Nana
Exceptional
family with older children
07-26-2016
Pros: The location close to Rice University was very convenient. There was a good variety of food for breakfast & it was delicious! The environment was very clean & appealing. We had a good night's sleep in comfortable beds. Thank you to all who provided us with a very good experience
Cons:
10.0
Jose
Exceptional
family with young children
07-26-2016
Pros: the bed was very comfortable
Cons:
8.8
Deborah
Excellent
family with older children
07-19-2016
Pros: Spacious room
Cons: Needed a couple more towels initially, not a bug problem though. Fridge could be bigger
10.0
Maily
Exceptional
family with young children
07-15-2016
Pros: The continental breakfast
Cons: No complaint
10.0
Rachel
Exceptional
family with young children
07-13-2016
Pros: It was very nice clean and easy to find
Cons:
10.0
John
Exceptional
family with older children
07-05-2016
Pros: Clean hotel and friendly staff
Cons: Not well prepare for the complimentary breakfast, no line it took over an hour to get food and eat
10.0
Richard
Exceptional
family with young children
06-24-2016
Pros: bed was really comfortable,pool clean and friendly and helpful staff
Cons: everything was perfect,,no complaints ,,stayed extra night
10.0
Yovanna
Exceptional
family with older children
06-21-2016
Pros: Loved the place first time staying and already booked again but for Austin tx
Cons:
10.0
Julian
Exceptional
review category group of friends
06-15-2016
Pros: Excellent service. Dulce was nice and helpful.
Cons:
10.0
Javier
Exceptional
family with young children
06-14-2016
Pros: Location is perfect
Cons:
7.5
S
Good
young couple
06-08-2016
Pros: Pretty good free breakfast, although crowded in the mornings. Close to NRG Park, within walking distance. Shuttle was available for free if scheduled with front desk, which was nice.
Cons: Some utilities, especially air conditioner, were dated. AC was particularly loud.
10.0
Lino
Exceptional
Family with Young Children
06-04-2016
Pros: The location, flexibility of check-in and check-out, great breakfast
Cons: none
10.0
Crystal
Exceptional
mature couple
06-03-2016
Pros: The convenient location to the stadium
Cons:
10.0
Leslie
Exceptional
solo traveller
06-01-2016
Pros: The staff was very friendly and helpful. I came for a convention & had booked the room prior to finding out they were giving rooms at a special rate. When I told the gentleman about this when I checked in, he gave me the discounted rate.
Cons:
5.4
Justin
Fair
review category group of friends
05-31-2016
Pros: Can't really say. Got the room, went to a convention came back there was no power. Left to the hotel next door. Holiday inn had back up generators......
Cons: Not being able to stay there because they didn't have backup generators . They also "pre authorized" $350 rather than the agreed $239. I know pre authorized works a little funny but seems kinda stupid. Though I am supposed to receive a refund.
10.0
Gary
Exceptional
family with older children
05-28-2016
Pros: Centrally located to hospitals
Breakfast in morning
Shuttle service to hospital and surrounding area
Room was very clean
Like the work area divided from sleep area
Staff are unanimously friendly and helpful
WiFi is free and WORKS!
Coffee and orange water in lobby, cookies in afternoon
Microwave and refrigerator in room
Cons: A full-length mirror on front of bathroom door
Shuttle needs to be bigger and more adaptable to people with disabilities
10.0
Nashua
Exceptional
review category group of friends
05-16-2016
Pros: Everything
Cons: Liked everything
10.0
Jasmine
Exceptional
review category group of friends
05-10-2016
Pros: The hotel was extremely close to our destination.
Cons: I don't have any complaints :)
7.5
Francine
Good
review category group of friends
05-10-2016
Pros: Add bacon!
Cons: Sofa bed was awful
7.9
Shirley
Good
family with older children
04-12-2016
Pros: the breakfast was good and the nutella was a bonus. Staffs were very friendly.
Cons: upgrade the facilities especially the showers and bathroom.
7.5
Shirley
Good
family with older children
04-02-2016
Pros: good choices for breakfast and free shuttle to the rodeo. Convenient eateries near hotel. Staff were pleasant.
Cons: forgot my gray camera charger w/battery in charger. Called 2 hours after check-out. They had found the item but upon receiving the item in the mail. They took the battery and mailed me my gray charger only. I didn't have a problem of paying for the shipping but was surprise to find the battery missing. I was dissappointed and Did not bother to call the hotel back.
10.0
Cynthia
Exceptional
family with young children
03-30-2016
Pros: Everything was excellent
Cons:
4.0
Verified Hotel Guest
Disappointing
Traveling as Couple
03-28-2016
Pros: Air conditioning noise created buzzing. Staff was dismissive and not helpful.
Cons: Shuttle supposed to run every half hour but was very late. I had to drive to my destination and pay for parking.
10.0
Olivia
Exceptional
03-28-2016
Pros: The location was excellent. The breakfast was great. The staff was very friendly.
Cons: I have no complaints
10.0
Tracy
Exceptional
mature couple
03-28-2016
Pros: Great staff. Clean room. Bed was very comfortable. microwave and small refrigerator. sitting room with a Tv and also a tv in the bedroom, Free full breakfast. shuttle to and from the hospital where I went daily to see my grand baby inthe NICU. the location is great. it was an easy 4 block walk to texas womens hospital. We didn't use the pool but the pool and area around the pool looked very inviting. also, Free parking! We got a great rate for our two night stay. Definitely would stay again.
Cons:
8.8
Courtney
Excellent
family with young children
03-20-2016
Pros: Boot shine conveinece
Cons:
5.4
Tina
Fair
mature couple
03-19-2016
Pros:
Cons: Needs updating and air conditioning is old and needs work.
7.1
Lee
Good
family with young children
03-15-2016
Pros: the staff was very friendly and the lobby area was very nice. the bed was very comfortable and the room was quiet. had a great nights rest.
Cons: the rooms were dated and some of the furniture (couch) was not set up correctly. the doors to the room (paint) and the brass key slot looked old and tired. A fresh paint job, some new paintings and updated door hardware would do wonders for the rooms.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
03-09-2016
Pros: Two rooms with TV in both. Each person has their own space. I don't like tv, my husband does.
Cons: Breakfast was not satisfying or good. Eggs too dry.
9.6
James
Exceptional
family with older children
02-23-2016
Pros: Good Breakfast area, great mattresses, got great sleep. We liked the security person patrolling the parking areas and hallways. Great access for our handicapped Granddaughter.
Cons:
9.6
Shamira
Exceptional
family with older children
02-17-2016
Pros: The beds was extra comfortable
Cons: that they should put large parties away elderly people and
8.3
Sarah
Very Good
mature couple
02-10-2016
Pros: White covers- openness - comfortable beds
Cons: Don't know
10.0
Sandra
Exceptional
family with young children
01-26-2016
Pros: The kids loved that the hotel offered board games to be checked out & brought back to our room!
Cons:
9.2
Adam
Wonderful
family with young children
01-24-2016
Pros: The extra sofa bed. Descent breakfast choices
Cons: That when we checked in I advised the front desk that we needed a shuttle to an event, he said yes. I told him we needed to be picked up after the event @ 9:30pm. He Yes just call this #. After the event we called and nobody was able to pick us up, so needless say we had to stand for 25min in 38° weather with a 1yr old waiting on a cab.
8.3
Matt
Very Good
family with older children
01-23-2016
Pros: Location was fairly centralized in the metro area. Several restaurants were within walking distance.
Cons: Hot tub was filled with leaves and debris; however, the swimming pool was well-kept.
9.2
Guðný
Wonderful
family with young children
01-10-2016
Pros: It was a very pleasant 10 day stay there over Christmas. The staff was very nice and helpful. Mix of people going to the Stadium og getting medical treatment but all seemed to work smoothly together.
Cons: The couch was a bit dirty and had stains in it but the bed and bathroom were clean.
9.2
Robert
Wonderful
review category group of friends
12-29-2015
Pros: Convenience to the stadium. The suite worked just great fro two young men and their old pop.
Cons:
10.0
Jill
Exceptional
family with older children
12-24-2015
Pros: Although there was a very large crowd for a football game at the NRG stadium, the hotel room was very quiet. Great location for all Medical district activities.
Cons:
7.5
Annette
Good
family with older children
12-21-2015
Pros: Decent location. Nice breakfast and comfortable place to eat.
Cons: Had a slight smell near the wet bar. Could use a little cosmetic work.
10.0
Linda
Exceptional
family with older children
12-10-2015
Pros: Friendly Staff & Location
Cons:
10.0
James
Exceptional
family with young children
12-07-2015
Pros: The room was nice and having two T.V.'S with small children is always a plus. The breakfast was good.
Cons: Wish breakfast started serving at 6a-6:30a on the weekends.
8.8
Darryl
Excellent
family with older children
12-04-2015
Pros:
Cons: breakfast was rather limited compared to other hotels that offer free breakfast.
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