The Westin Galleria, Houston

AAA Inspector Rating
8.7
Very Good
349 Guest Ratings
5060 W Alabama St
Houston, TX 77056- Map It
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.2
Bath3.7
Public Areas4.5
ARATED
AAA Inspector Notes
Inspector Pick (Location (to sporting venues, shopping, nature, waterfront etc.)): When I have the chance, I like to get on a pair of ice skates and have a little fun on the Galleria ice rink.
This hotel is located within The Galleria, an upscale mall. Guest rooms, renovated in 2017, have a slick design with contemporary furnishings and artwork. Smoke free premises. 487 units. 24 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-610 exit 8C (Westheimer Rd) northbound; exit 9A (San Felipe Rd/Westheimer Rd) southbound, 0.5 mi w on Westheimer Rd to Sage Rd, just s, then just e. 5060 W Alabama St 77056.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, also, Daily Grill, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, rental car service, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 349 guests
Showing reviews 1 - 5 of 50
5.0
Verified Hotel Guest
Fair
Solo Traveler
10-13-2017
Pros: Location
Cons: Yes, I was charged for internet
10.0
Fidel
Exceptional
Family with Young Children
10-13-2017
Pros: Service was fantastic
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: The staff was very friendly and respectful and had a willingness to answer any questions I had. Free parking was also a great benefit - very easy to unload luggage and then park. The distance from free parking to lobby was not far to walk.
Cons: If you want to have a drink in the hotel you have to go to the mall or through the mall to the other Westin Hotel and everything closes at 10pm.
4.0
William
Disappointing
Business Traveler
10-13-2017
Pros: Location
Cons: AC did not work very good. Stayed two days Cleaning staff did not clean the rooms or leave towels. Beds not very comfortable paying to park was outrageous $33 per night If it wasn't located in the mall it would be a 2 star hotel
8.0
Gary
Very Good
10-13-2017
Pros: Location is great
Cons: Room was tiny..and right beside the elevator. Probably because of the discounted room price
Showing reviews 1 - 5 of 50