The Westin Houston Downtown

AAA Inspector Rating
8.7
Excellent
228 Guest Ratings
1520 Texas Ave
Houston, TX 77002- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
Relax in one of these spacious rooms, each with a ceiling fan to add comfort to your stay. Enhanced light switch controls allow you to quickly adjust the lights to your favorite setting. The corner suites have the advantage of more windows which gives the guests fantastic pictures of the city from different viewpoints. These suites are available from the fifth to the twelfth floor. Smoke free premises. 200 units. 12 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between La Branch St and Crawford St. 1520 Texas Ave 77002.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, room service, area transportation-downtown.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 228 guests
Showing reviews 1 - 5 of 50
9.6
Angel
Exceptional
review category group of friends
04-10-2017
Pros: The room was clean and comfortable. Staff were helpful and friendly.
Cons: Wi-Fi is kinda expensive per day. Also, parking is a bit pricey even though we got a ride to the hotel.
7.5
Sheila
Good
family with young children
04-09-2017
Pros: Bed
Cons: No microwave..Not enough gym equipment
8.3
Laurie
Very Good
young couple
04-06-2017
Pros: Proximity to minute maid
Cons: Having to pay extra for wi-fi highly dissapointed me and the cost of breakfast
3.8
Mariam
Poor
family with young children
03-31-2017
Pros:
Cons: There was feces on the side of the toilet. For a hotel of their status I was severely disappointed. They moved us to another room, told me they would look into it, the next day when I asked there were no notes in the system as to why we had moved. After 20 min speaking with the guy at the front desk, I asked to speak to the manager. He was dismissive and arrogant.
10.0
C&j
Exceptional
family with young children
03-28-2017
Pros: Everything was wonderful. The staff was most accommodating and pleasant. The food in the dining room was excellent and the staff there were very attentive and nice. The location of the hotel was great for our trip (Bassmasters Classic). Easily within walking distance.
Cons: The only thing that I was surprised about, was by my using the GO GREEN card to forego the linen change on the bed and in the bathroom after day one, I thought the bed would still be made up. Came back to an unmade bed and no facial tissues replaced in the bathroom. I did not complain as I think it was a misunderstanding of the card usage on my part. EXCELLENT service the next day!!!
Showing reviews 1 - 5 of 50