Westin Oaks Houston at the Galleria

AAA Inspector Rating
8.7
Excellent
368 Guest Ratings
5011 Westheimer Rd
Houston, TX 77056- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.8
Overall
Room3.7
Bath3.5
Public Areas4.2
AAA Inspector Notes
Inspector Pick (Location (to sporting venues, shopping, nature, waterfront etc.)): When I need a break, I love all of the options; shopping, dining or visiting the popular lobby bar.
Like its sister hotel, The Westin Galleria, this property also features elegant rooms with abundant space. Exercise buffs will appreciate the corner rooms that feature exercise equipment. Smoke free premises. 406 units. 21 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
I-610 exit 8C (Westheimer Rd) northbound; exit 9A (San Felipe Rd/Westheimer Rd) southbound. 5011 Westheimer Rd 77056.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet, safes. Some: high-speed Internet.
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 368 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-21-2017
Pros: Friendly staff, connected to my favorite mall, very clean and spacious rooms.
Cons: The parking was horrible, there were about 200 plus parking slots under construction and we shared the parking with the mall customers.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Great locations with plenty of dining options.
Cons: You have to be a little creative if you self park
8.0
Anonymous
Very Good
07-21-2017
Pros: Generally, it was a good hotel with good complementary services.
Cons: The swimming pool closed at 10 PM while I was still swimming. I expect them to keep it open 24/7. Also, some TV services such as a few movies must be complementary to provide a good time for customers. Also, more water bottles should be complementary.
7.0
Anonymous
Good
07-21-2017
Pros: friendly staff; large room
Cons: work out area is very small
9.0
Anonymous
Wonderful
07-21-2017
Pros: Close to shops and eateries.
Cons: No specific thing stood out.
Showing reviews 1 - 5 of 50