Wyndham Garden Houston Willowbrook

AAA Inspector Rating
8.7
Excellent
16 Guest Ratings
18818 Tomball Pkwy
Houston, TX 77070- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath2.9
Public Areas3.0
AAA Inspector Notes
Modern rooms are inviting and provides you with a comfortable place to stay. An armoire provide storage space. You'll find a nice bistro area and a generous amount of meeting space on-site. Smoke free premises. 151 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 249 (Tomball Pkwy) exit Grant Rd/Schroeder Rd, just n on Prestonwood Forrest Dr. 18818 Tomball Pkwy 77070.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 5 mi.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 16 guests
Showing reviews 1 - 5 of 25
10.0
Andrea
Exceptional
review category group of friends
09-07-2017
Exceptional
Pros: Everything
Cons:
10.0
Anissa
Exceptional
young couple
08-15-2017
Exceptional
Pros:
Cons:
8.3
Sweet
Very Good
young couple
07-17-2017
Very good
Pros:
Cons: Nothing
6.3
Mickeymom15
Pleasant
family with young children
07-02-2017
Wyndham disappointed me for the...
Pros: The complimentary Seattle's Best coffee was a treat! The bed was super comfy! The Wenrest pillows were so amazing, I ordered them went I got home.
Cons: I flew in for a couple of days to attend my aunt's funeral service. There were many a shady things afoot during my stay here. Upon arrival, the receptionist was too busy on a personal call to check me in and once she decided that she DID want to work, she continued her phone call as she was doing so. Needless to say, I found myself answering the same questions over and over. During the entirety of my stay, my brother and I, on separate occasions, had to constantly close the side door that was always propped open. I asked management about this and was told that the door wasn't supposed to be open, however, EVERY TIME I passed by, it was. This sounds like a small issue but because this hotel is right off the highway, it's very dark at night on this particular side of the building and always seemed to be a shady looking gentleman with what looked to me like a "lady of the night" either standing near or entering said side door. The morning I was due to check out (but hours before), I'd come back upstairs to my room from grabbing a complimentary coffee (MAJOR PLUS), and found my room door propped open!!! What the "Criminal Minds" is going on here?! As, I was leaving to finally check out, there, steps away from my room door, on the hallway floor, was a used condom!!! EWWWW!! Oh, almost forgot, the exercise room and indoor pool weren't accessible as the temperature in both felt like a sauna! I was extremely disappointed in you Wyndham as you are ALWAYS my go-to hotel/resort! I will be thinking two and three times before trying another Wyndham location that is new to me. Most of my family stayed in the Staybridge across the way, and I must say, if ever I find myself in need of a hotel in Willowbrook, Houston, it will be Staybridge!!
9.6
Kevin
Exceptional
young couple
06-26-2017
nice stay! great staff
Pros: I liked the fact that it was quiet the staff was so helpful. The breakfast was awesome!
Cons: air conditioner was not blowing that good, the pool and Jacuzzi could have been a bit cleaner
Showing reviews 1 - 5 of 25