Guests can expect many overdue updates and improvements in 2017! New rooms will complement the inviting outdoor gathering area that provides an oasis from the busy surroundings.
173 units. 5 stories, interior corridors.
valet and coin laundry, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 84 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Just of McArthur and very close to highway.
Cons: No complaints
9.0
Anonymous
Wonderful
08-11-2017
Pros: The King Bedroom was roomy and clean.
Cons: Nope.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: The pool
Cons: Refrigeration didn't get cold
8.0
Anonymous
Very Good
08-11-2017
Pros: Great location with easy access to major road ways.
Cons: Damaged wall paper in bathroom could use a refresh.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I liked everything about it. It was a little older but it was well kept. The pool, staff and room was excellent. It was definitely worth the price. I would do it again in a heartbeat!
Cons:
10.0
Anonymous
Exceptional
08-17-2017
It was nice and quiet,...
Pros: Maids kept my place clean, friendly staff, I believe her name was lexus was very helpful
Cons: No shuttle to the airport
7.1
Anonymous
Good
04-24-2017
Good
Pros:
Cons: Under construction. No parking. Inconvenient
10.0
Anonymous
Exceptional
03-06-2017
Hilton Las Colinas 5 Stars...
Pros: The staff was friendly, food was delicious and the bed was super soft! I definitely will be back!
Cons: N/A
9.5
Anonymous
Exceptional
02-18-2017
Weekend travel
Pros: It was Center of all the events I had to attend to.
Cons: Very well kept and clean
5.8
Anonymous
Okay
02-14-2017
IT WAS NEXT TO HOSPITAL...
Pros:
Cons: THE AC WAS NOT WORKING IN THE ROOM AS WAS THE BATHROOM EXHAUST FAN DID NOT WORK.
7.5
Anonymous
Good
12-28-2016
Over all I was pleased,...
Pros: Staff was very helpful, kind, informative
Cons: remote was not working well on the TV.
In the shower you had to turn the neck of the handle to get hot water, when u turn the handle you would receive cool water.
8.3
Anonymous
Very Good
12-19-2016
Not bad
Pros: Location
Cons: Bed not so much
9.2
Anonymous
Wonderful
11-23-2016
Superb
Pros: Good breakfast/ affordable
Cons: No transfer to airport or surroundings available on Friday evening or Saturday
9.6
Anonymous
Exceptional
10-31-2016
a quiet homely place.
Pros: welcoming staff were friendly nd informative.
Cons: shower was hand spray, need fixed shower head.
8.3
Anonymous
Very Good
10-25-2016
Not bad, nice staff
Pros: Very nice staff
Cons: Have to pay for breakfast, terrible body odor smell on first floor, toilet ran all day and night
9.6
Anonymous
Exceptional
10-24-2016
All Good
Pros:
Cons: Bed wasn't so comfortable.
6.0
Anonymous
Pleasant
09-27-2016
Bait and switch
Pros: When I checked in the young man was vary nice
Cons: When I checked out the lady would not honor my confirmed price, cost $50 more, I won't recommend this location! Jerry H.
10.0
Anonymous
Exceptional
09-08-2016
Extra clean and smells good!
Pros:
Cons: Cleanliness and smells good always
9.6
Anonymous
Exceptional
09-06-2016
Wonderful
Pros: The staff was friendly and the room was very nice
Cons: Having to pay for breakfast
10.0
Anonymous
Exceptional
07-27-2016
Thanks
Pros: I love the place I would like to stay at least 3 times out of a month if I can get a better price.
Cons: I didn't like the price that I got this time. The last time I stayed the price were less but it's ok.
10.0
Anonymous
Exceptional
07-14-2016
Zoe, the best bartender in...
Pros: The bartender Zoe was really friendly & the drink she made me tasted awesome she did a great job mixing it, It was perfect. she was the best bartender ever!
Cons: Front desk could have told me about the adjustable bed
7.9
Anonymous
Good
07-05-2016
Pleasant stay. Convient location.
Pros: The room was clean and the staff were very nice.
Cons: Guests smoking out front and had to walk through. Maybe consider no smoking out front.
9.2
Anonymous
Wonderful
07-05-2016
Greatest Hotel Staff Ever!
Pros: We were in town for a family funeral and the staff was exceptional in extending care to us! Everyone was very respectful and eager to help- so much so that we brought them all one of the bouquets from the funeral as appreciation. I travel weekly for business and I can't remember a hotel staff being nicer!
Cons:
9.6
Anonymous
Exceptional
06-30-2016
Great hotel and exceptionally clean...
Pros: Breakfast and people that served breakfast. Head waiter was very impressive and helpful.
Cons: Pool needed some cleaning first day. This was after a storm so it wasn't a big deal.
8.3
Anonymous
Very Good
06-29-2016
Very good
Pros: Clean and quiet. Easy access to hwy and located minutes from all attractions
Cons: The bed was not very comfortable. It was an adjustable mattress and it was not the norm for me.
7.1
Anonymous
Good
06-29-2016
Convenient
Pros: I like the location and the friendliness of the staff
Cons: What I didn't like was the fact that you can pay the same price for another hotel that includes breakfast where is this hotel did not
7.5
Anonymous
Good
06-24-2016
Excellent staff, really like the...
Pros: The view was very nice, good sized room and bed. Loved having cable although wish tv was a little bit bigger.
Cons: Didn't like the fact my stay was short.
10.0
Anonymous
Exceptional
06-21-2016
Super NICE!
Pros: Our room was very clean and comfortable.
Cons:
10.0
Anonymous
Exceptional
06-08-2016
Exceptional
Pros: Excellent staff in restaurant. Head waiter was exceptional.
Cons:
10.0
Anonymous
Exceptional
06-05-2016
Maybe the best experience we've...
Pros: Quiet, friendly(everybody, but especially the staff at breakfast)
Cons: Can't think of anything we didn't like
9.2
Anonymous
Wonderful
06-03-2016
Superb
Pros:
Cons: Wish there were regular mattresses rather than just sleep number.
9.2
Anonymous
Wonderful
06-01-2016
comfortable and cost effective stay
Pros: Quality of furnishings
Cons: Option to have breakfast at room was not provided
10.0
Anonymous
Exceptional
05-24-2016
Great Place
Pros: Very friendly staff. Clean and quiet place.
Cons: Nothing .
10.0
Anonymous
Exceptional
05-24-2016
Get-a-way to Dallas!
Pros: Room service was above excellent! Chef personally delivered food!
Cons:
9.2
Anonymous
Wonderful
05-23-2016
Always a pleasure and always...
Pros: the staff at breakfast was awesome. Very attentive. The housekeeping was awesome also. I think the front desk will always top others but it is a team that makes it all come together.
Cons: The bed was a little hard.
10.0
Anonymous
Exceptional
05-22-2016
Great personal service
Pros: Food was terrific. We had dinner that evening and breakfast the next morning and we pleasantly surprised at the choices and quality. Best service from the staff, it was better than most other hotels we have used. We will definitely stay there again.
Cons:
10.0
Anonymous
Exceptional
05-08-2016
Exceptional
Pros: Everything
Cons: Weight room
6.3
Anonymous
Pleasant
04-20-2016
adequate
Pros: The bed was very comfortable. I enjoyed having my coffee in my room and having a refrigerator for my water.
Cons: The whole hotel was hot. I had to put my thermostat on 60 degrees to be able to sleep.
I overslept the morning of check out so I called the front desk to ask to check out late. The Indian woman at the front desk was very rude and put out because I asked.
10.0
Anonymous
Exceptional
02-24-2016
Exceptional
Pros: Perfect location lots of restaurants nearby
Cons: Nothing
10.0
Anonymous
Exceptional
12-29-2015
All very nice except for...
Pros: Was close to stores, rest , and family's home. Everyone was very gracious in helping us. Have stayed there before and will again, thanks.
Cons:
9.2
Anonymous
Wonderful
12-15-2015
great
Pros: Location and the overall hotel experience
Cons: Nothing
6.0
Anonymous
Pleasant
10-17-2015
Hilton will not fix a...
Pros:
Cons: Booked a king suite with 2 tv's...celebrating 35th wedding anniversary..we reported a tv not working...7 days not working. Told us nothing they could do..because we booked through booking.com and not the Hilton.
9.6
Anonymous
Exceptional
09-28-2015
Lovely hotel and excellent staff
Pros: professional staff and clean and nice decor
Cons:
5.0
Anonymous
Fair
08-28-2015
Buyer beware!
Pros:
Cons: Mildew smell in room. Room not serviced daily. Staff not helpful. Supplies not replaced.
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