Holiday Inn Express & Suites

AAA Inspector Rating
8.7
Exceptional
37 Guest Ratings
1923 S Jackson St
Jacksonville, TX 75766- Map It
Photos
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AAA Inspector Notes
Guests staying at this hotel on Tuesday nights can enjoy a complimentary evening reception. All rooms have upholstered seating and good counter space in the bathrooms. Smoke free premises. 68 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On US 69, 2.1 mi s of jct US 69 and 79. 1923 S Jackson St 75766.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Exceptional
Based on Ratings from 37 guests
Showing reviews 1 - 5 of 34
6.3
Donna
Pleasant
family with older children
08-02-2016
Pros: The room was comfy. Nice size bathroom. Relaxing.
Cons: Got charged $50 for a missing pillow. We didn't even like the pillows, we sure wouldn't take one. It was housekeepers word against mine. Charged my account without notification. Protested. Poor communications. Did not return my callS. Lots of loud people of color, with no respect of other guests.
10.0
Paul
Exceptional
mature couple
07-24-2016
Pros: Clean, good pillows, roomy, fridge, felt safe.
Cons: The pool and hot tub were filthy. Green grunge, dead lizard and other bugs in the pool. No smell of chlorine.
10.0
Steve
Exceptional
solo traveller
07-13-2016
Pros: All good except noisy door-slamming nearby.
Cons: All hotels have heavy doors which are very noisy when closing. They don't shut, they slam close esp at 10 pm when ur neighbor goes in & out of the room.
7.5
Carol
Good
mature couple
07-11-2016
Pros: We did like our room. It was spacious, clean & accommodating.
Cons: Front desk person @ check in... not understanding. We arrived a little early approx. 1:30pm. My husband is 68 and a diabetic. He said he wasn't feeling well. We asked if we could please check in a little early. She told us no rooms were available & we would have to wait until 3pm. We did wait in the lobby but it was not comfortable. I felt like she was being "controlling" and not sympathetic to our situation.
6.7
Shameka
Pleasant
family with young children
06-30-2016
Pros: the pool
Cons: the suites are not as described.
Showing reviews 1 - 5 of 34