Best Western Inn of Kilgore
1411 US Hwy 259 N
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
2.5
Overall
Room2.5
Bath2.6
Public Areas2.3
ARATED
AAA Inspector Notes
Although the first-floor rooms typically house guests with pets, they have tile floors throughout, ideal in the summer and better for some allergy sufferers. Rooms have recently been updated.
42 units. 2 stories (no elevator), exterior corridors.
Amenities & Services
WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-20 exit 589, 3.9 mi s. 1411 US Hwy 259 N 75662.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Terms
pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Based on Ratings from 10 guests
Showing reviews 1 - 5 of 9
8.0
Anonymous
Very Good
Traveling as Couple
06-23-2017
It is clean and basic.
Pros: It was pretty clean. Very comfy bed and pillows!
Cons: Very plain and basic.
8.0
Lee
Very Good
Senior Traveler
06-23-2017
Pros: Everything was fine except for that noted below. There was a switch with two toggles, one for the light, the other an exhaust fan. No heater! Brrr!
Cons: There was not a heater in the bathroom.
6.0
Susan
Pleasant
Senior Traveler
06-23-2017
Pros: The staff was very friendly and capable. The breakfast was very good and had a good variety.
Cons: Unfortunately the night I stayed a horrendous storm hit Kilgore and the electricity was off until 4AM so there were no lights or air conditioning. also the shower didn't seem to put out much pressure (I think because this is a "green" hotel.
10.0
Shirley
Exceptional
Group Traveler
06-23-2017
Pros: The free breakfast was amazing and the staff was very polite
Cons: none
7.5
Fred
Good
solo traveller
11-13-2016
Pros: Basically quiet at all times I was there.
Charge for canned drinks unusually low.
Nice selection of choices hot & cold at breakfast except not much fresh fruit.
Cons: Had trouble getting into room. Door lock was NOT reliable though OK at check-in. Took numerous tries to unlock at times. Other times worked first try. Told night clerk (a lady-VERY nice!) who assisted with a different 'key'. Final straw - a male night clerk told me I wasn't doing it right . 'Fiddling' with handle and "pulling the door fully shut and pulling handle up & down should NOT be necessary! The green light came on consistently with 'key' swipe but still would NOT unlock without numerous attempts.
Shower ok but being a short person could not reach up to shower head to make adjustments. Is it REALLY necessary to install those things up so high?!
Showing reviews 1 - 5 of 9