TownePlace Suites by Marriott

AAA Inspector Rating
8.7
Excellent
19 Guest Ratings
2401 Florence Rd
Killeen, TX 76542- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.1
Bath2.8
Public Areas3.2
ARATED
AAA Inspector Notes
Homelike rooms have full kitchens and huge desks so you can make yourself comfortable as you prepare a meal or complete work. Catch views of the pool through the large windows in the breakfast area. For guests who enjoy baking, an oven is an added bonus in one-bedroom suites. Smoke free premises. 79 units, some efficiencies and kitchens. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Contemporary Hotel
Location
US 190 exit Trimmier Rd to Jasper Rd, on south frontage road, 1 blk e to Florence Rd, then just s. 2401 Florence Rd 76542.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 19 guests
Showing reviews 1 - 5 of 33
10.0
Anonymous
Exceptional
08-11-2017
Pros: My stay was great they was polite and considerate of me wanting my privacy.
Cons: The room was great, but I wish the price was a little bit better then $--- per night.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean facility and very nice staff.
Cons: When booking I was told that there was a DVD player and a hide a bed sofa and in fact there was not.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The room was clean and above my expectations. It did have a funky smell, but nothing too bad.
Cons: Yes, before I made reservations, I called to find out the cost of a pet fees ahead of time. I was told they were $75 and I also read that price on another website. However, when I got there, I found out it was $100 per pet. Major unexpected expense!
9.0
Anonymous
Wonderful
08-11-2017
Pros: The rooms
Cons: No
6.3
Anonymous
Pleasant
07-29-2017
Strong management
Pros: Thank you Ashley White for being professional and courteous as the hotel supervisor in assisting me quickly to resolve my reservation concerns. You went the extra mile.
Cons: The front desk staff needs further customer service training so that the desk staff provide the same level of hospitality as the management. I was truly disappointed with the front desk attendant (who I will not name but who I could name) , who when I asked to speak with management to resolve a reservation issue, I was hung up on. With persistence, I was quickly assisted by the hotel supervisor Ashley White, and the matter was resolved with compassion and professionalism.Thank you Ashley for calling me immediately to resolve the problem and putting the customer first.
Showing reviews 1 - 5 of 33