Leather sofas and bookcases in the lobby create a warm welcome for guests. Spacious rooms have small closets with curtains instead of doors. If you pack heavy, you'll appreciate the luggage bench. The property is conveniently located near St. Mark's Hospital and Fayette County Fairgrounds.
Smoke free premises. 53 units, some kitchens. 4 stories, interior corridors.
Cons: the fire alarm went off at 3:40 in the morning, and the hotel had to be evacuated, with no explanation. and: thin walls & ceilings; heard lots of noise.
Traveling as Couple
Pros: Looks like they need to replace some furniture. No cold water!!!! That worked in the shower but my husband had to put some ice in a glass of warm water. Elevator was slowwww. No one around to slow it up. Other than that everything else was great!
Verified Hotel Guest
Family with Teens
Pros: Was very clean, good breakfast, and nice and clean.
Cons: Front desk staff, was terribly rude. And the pool was freezing
Verified Hotel Guest
Family with Young Children
Pros: The location.
Cons: The other guests were very noisy and we could hear everything going on in the room next to us until all hours of the night. The walls seem very thin.
Pros: Friendly Staff, clean
Pros: Everything was more than expected, from the cleanliness to the breakfast. The most outstanding aspect of our experience was the lady at the check-in desk. Outstanding employee!
Cons: The only complaint I have is that the bed was a little too hard. I know it's hard to find the "Goldilocks" bed.
Cons: I could never get connected to the wi-fi
Cons: The young person at the front desk when we arrived was not customer friendly.
review category group of friends
Great location with easy on...
Pros: The price ...the breakfast ...the staff...the location were all great!
Cons: Nothing !
Pros: Best Western had the wrong dates according to their system. The clerk at the front desk blamed Booking.com and said it happens routinely. Good thing they had a room available. Makes me leary to use Booking.com again.