Baymont Inn & Suites Lubbock West

AAA Inspector Rating
8.7
Very Good
331 Guest Ratings
6015 45th St
Lubbock, TX 79407- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath3.0
Public Areas3.1
AAA Inspector Notes
This property boasts a grand-appearing lobby with large pillars, high ceilings and a two-sided fireplace. Good-sized guest rooms have large desks, comfortable seating and several light sources. Smoke free premises. 70 units, some efficiencies. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct US 62/82 and Loop 289, just w. 6015 45th St 79407.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 331 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-16-2017
Very satisfied
Pros: Nice hotel overall
Cons: Bathroom a little small
9.2
Anonymous
Wonderful
07-10-2017
good place to stay
Pros: We came to the hotel actually to hide from the big storm coming to Lubbock. The place is awesome. Big room, all supplies, big flat TV, nice view from the windows. We didn't go have the breakfast, though...But we had a refrigerator, and I brought some food with us.
Cons: Everything was great
9.6
Anonymous
Exceptional
07-09-2017
Overall great night's stay in...
Pros: Location, comfort, quiet, Mattress great
Cons: Staff was pleasant but could be a bit more cheerfully friendly.
4.6
Anonymous
Disappointing
07-09-2017
Disappointing
Pros: Comfortable bed. Good breakfast
Cons: Rude staff. Extremely hot inside all areas of the hotel especially the pool area. Had a hard time getting our room cleaned on a daily basis
8.8
Anonymous
Excellent
07-03-2017
Apologize for not happy could...
Pros: The lady which was the manager of the breakfast Continental was very sweet ,very outgoing and very kid friendly; she is an excellent person and went over and Beyond!!! other than the front desk staff the Indian lady did not ask if you had a great stay was not friendly or talkative at all. We asked if we could have a late check-out she said yes we're about to walk out of the room she did not even open the door before entering she just opened saw that we were still there getting ready to leave did not say a word shut the door and walked off when we left to leave did not say I hope you had a great day come back again anything I do not consider that guest friendly and good customer service on her part. When we checked in there was a young hispanic worker she was excellent very friendly very well on greeting guests.
Cons: I don't like the idea that the swimming pool closes at 10 if we are out and about doing things in town we come back about 8 we don't have time to really relax swim I feel that the pool in the jacuzzi should stay open 24 hours y'all advertised y'all have a sauna when we ask the sauna is out of order I feel that is something that you should stay on top of if you're advertising it we should and working condition that was my main purpose of wanting to stay there I feel if there is no discount or anything I will not stay there again I reserved online but when I call to make sure that everything was in working condition I was told yes I get there and was very disappointed to be told after putting everything in the room at the pool closes at 10 and the sauna was out of working condition
Showing reviews 1 - 5 of 50