Quality Inn & Suites

AAA Inspector Rating
8.7
Pleasant
17 Guest Ratings
5828 I-27 S
Lubbock, TX 79404- Map It
AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.9
Bath2.8
Public Areas2.6
AAA Inspector Notes
The open lobby and breakfast area are separated by a two-sided fireplace. Guest rooms feature large desks, comfortable seating and enhanced bedding. Smoke free premises. 66 units. 2 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-27 exit 1B, just s; on west frontage road. 5828 I-27 S 79404.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 17 guests
Showing reviews 1 - 5 of 34
2.0
Verified Hotel Guest
Poor
Solo Traveler
01-12-2018
Pros: Great location next to mall and Texas tech.
Cons: The housekeeping staff was rude. We requested not to get the room cleaned and we over heard one lady say "we hope they leave soon because I got places to go and have time to come back and clean" I felt that, that was extremely unprofessional.
5.0
Verified Hotel Guest
Fair
Family with Teens
01-12-2018
Pros: It was quiet, likely due to scarcity of guests.
Cons:
2.0
Lonnie
Poor
Business Traveler
01-12-2018
Pros: Location.
Cons: We asked for two doubles, we got two kings with a pull out couch bed that was extremely old and uncomfortable. Not worth the money we paid. We've paid less for better hotels.
8.0
Mary
Very Good
Senior Traveler
01-12-2018
Pros: Friendliness of staff. Cleanliness of hotel / area.
Cons: Tub in room #113 shows major signs of needing to be replaced. should have been done a long time ago, more assuredly when the signs of rust are present.
5.0
Verified Hotel Guest
Fair
01-12-2018
Pros: We were pretty bummed when we got there to find that the pool was down. We chose a place with a pool for a reason. The kids were excited to get to do a lot of swimming. We stayed 3 nights and pool was down the whole time we were there.
Cons:
Showing reviews 1 - 5 of 34