Embassy Suites by Hilton Hotel Lubbock

AAA Inspector Rating
8.7
Wonderful
106 Guest Ratings
5215 S Loop 289
Lubbock, TX 79424- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.2
Public Areas3.4
AAA Inspector Notes
The brick exterior enhances the surprise of the tropical-feeling spaces inside. The indoor courtyard is lush with greenery and waterscapes. All rooms have a parlor area separated from the bedroom. Smoke free premises. 156 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just sw of jct Slide Rd. 5215 S Loop 289 79424.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 106 guests
Showing reviews 1 - 5 of 50
5.0
Verified Hotel Guest
Fair
Traveling as Couple
01-19-2018
Pros: Breakfast
Cons: Called to hotel to have a bottle of wine waiting in my room when I got back to he hotel with my date and the told me they could do that, get back 30 min later no wine 30 more min pass by I call down they say the don't have the wine. Poor service!
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
01-19-2018
Pros:  
Cons:
7.0
Svetlana
Good
Family with Teens
01-19-2018
Pros: Quiet, close to freeway, friendly staff
Cons: Pictures on the website are not from that hotel. Breakfast buffet is small, only 4-5 items, o'durs ate chips and salsa. Picture do not portray actual available items!
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
01-19-2018
Pros: It was nice to have 2 roooms. The breakfast was good and presented nicely. The staff was nice. Plenty free drinks at Manager's Reception.
Cons: It was too expensive for this hotel. No mattress pad on the bed. The carpet in our room had just been shampooed, so it was damp, made us sneeze alot. The hotel was old and could benefit from updates. The Managers reception lacked food.
10.0
Cindy
Exceptional
Group Traveler
01-19-2018
Pros: Friendliness of staff. Hotel Employee was a great help and sincere. I was there because a family member was in ICU at UMC. Then back for funeral. He was very compassionate.
Cons: No
Showing reviews 1 - 5 of 50