Embassy Suites by Hilton Hotel Lubbock

AAA Inspector Rating
8.7
Wonderful
106 Guest Ratings
5215 S Loop 289
Lubbock, TX 79424- Map It
Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.2
Public Areas3.4
AAA Inspector Notes
The brick exterior enhances the surprise of the tropical-feeling spaces inside. The indoor courtyard is lush with greenery and waterscapes. All rooms have a parlor area separated from the bedroom. Smoke free premises. 156 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just sw of jct Slide Rd. 5215 S Loop 289 79424.
AAA Benefit
Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 106 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
06-23-2017
Pros: Friendliest staff anywhere! High quality hotel with exceptional staff.
Cons:
5.0
Verified Hotel Guest
Fair
Business Traveler
06-23-2017
Pros: The breakfast & happy hour were very nice. The room was clean upon arrival but the furnishing are outdated.
Cons: Room had an odd smell but it was clean. On the second day, my room didn't get cleaned. The maid made the bed and put a towel animal on the bed. There were no clean towels,sink was not clean, no new toiletries including soap and the floor not vacuumed.
10.0
George
Exceptional
06-23-2017
Pros: Friendliest staff you could encounter. I will be back.
Cons: West side 3rd floor kind of warm due to the West Texas sun. But not too unbearable.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
06-23-2017
Pros: It was nice to have 2 roooms. The breakfast was good and presented nicely. The staff was nice. Plenty free drinks at Manager's Reception.
Cons: It was too expensive for this hotel. No mattress pad on the bed. The carpet in our room had just been shampooed, so it was damp, made us sneeze alot. The hotel was old and could benefit from updates. The Managers reception lacked food.
4.0
Debbie
Disappointing
Family with Young Children
06-23-2017
Pros:
Cons: Very humid and weird smell in roo
Showing reviews 1 - 5 of 50