Quality Inn & Suites

AAA Inspector Rating
8.7
Pleasant
17 Guest Ratings
5828 I-27 S
Lubbock, TX 79404- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.9
Bath2.8
Public Areas2.6
AAA Inspector Notes
The open lobby and breakfast area are separated by a two-sided fireplace. Guest rooms feature large desks, comfortable seating and enhanced bedding. Smoke free premises. 66 units. 2 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-27 exit 1B, just s; on west frontage road. 5828 I-27 S 79404.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 17 guests
Showing reviews 1 - 5 of 33
2.0
Lonnie
Poor
Business Traveler
12-08-2017
Pros: Location.
Cons: We asked for two doubles, we got two kings with a pull out couch bed that was extremely old and uncomfortable. Not worth the money we paid. We've paid less for better hotels.
5.0
Verified Hotel Guest
Fair
12-08-2017
Pros: We were pretty bummed when we got there to find that the pool was down. We chose a place with a pool for a reason. The kids were excited to get to do a lot of swimming. We stayed 3 nights and pool was down the whole time we were there.
Cons:
4.0
Leonel
Disappointing
Family with Young Children
12-08-2017
Pros: Nice layout and selection for breakfast.
Cons: Slow drain in bathroom, pool looked dirty, hot tub was broken
8.0
Patricia
Very Good
Family with Young Children
12-08-2017
Pros: The young lady at the front desk evening shift was amazing. Helpful, knowledgable, so friendly and welcoming.
Cons: Y'all need automatic doors for when people arrive with luggage etc. very difficult to enter. Roaches in bathroom.
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
12-08-2017
Pros: location was ok. although it turned out that better hotels were available for last minute reservations at a lower price.
Cons: the first room we were assigned was disgusting. mold, dirty. it took about 2hrs to get another room. the 2nd room was only slightly better. wife and daughter refused to use the shower.
Showing reviews 1 - 5 of 33