This hotel is surrounded by multiple restaurants and is only minutes from the airport. Rooms feature the Garden Sleep System to provide heavenly rest. Dinner room service is available.
Smoke free premises. 104 units. 4 stories, interior corridors.
valet and coin laundry, airport transportation, area transportation-within 1 mi.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 144 guests
Showing reviews 1 - 5 of 22
9.2
Jason
Wonderful
solo traveller
09-09-2016
Pros: Staff was extremely friendly and helpful.
Cons:
8.3
Rafael
Very Good
young couple
06-21-2016
Pros: We always stay there!
Cons: It was uncomfortably under renovations...
10.0
Esperanza
Exceptional
05-02-2016
Pros: It was very nice for the price nice pool area and room had a microwave and fridge
Cons:
9.2
Silvino
Wonderful
mature couple
03-06-2016
Pros: Overall satisfied with the staff and facilities
Cons: None
8.8
Noe
Excellent
solo traveller
01-03-2016
Pros: People were very good.
Cons: The beds squeak a lot. I do not know if it was the mattress or box spring!
7.1
Suzanna
Good
family with young children
12-15-2015
Pros: Very nice and clean
Cons: Staff could of smiled more but very helpful
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
11-10-2015
Pros: lobby
Cons: paying for breakfast all other suites/inns in area serve complimentary breakfast
7.1
Stephanie
Good
review category group of friends
11-01-2015
Pros: Good location for the airport.; attractive communal areas.
Cons: Hidden extras on the final bill in the form of taxes. I think this should be made clear at the time of booking to help with budgeting costs.
9.6
Wan
Exceptional
family with young children
10-25-2015
Pros:
Cons: Breakfast not including not comfortable
9.2
Noel
Wonderful
solo traveller
10-07-2015
Pros: Comfortable bedding
Cons: Bar not open on sunday
9.0
Verified Hotel Guest
Wonderful
Group Traveler
10-05-2015
Pros: Beautiful hotel
Cons: My room was to close to a banquet room .Quest in banquet room kept door open and were loud. To much traffic coming in and out of banquet room .I
10.0
Joe
Exceptional
Solo Traveler
09-30-2015
Pros: Everything was great!! room was spacious, breakfast was awesome, and the staff was GREAT!!
Cons: Staying one night.
8.3
Teresa
Very Good
mature couple
09-09-2015
Pros: It's in a good location, staff very friendly, great outdoor pool area family environment.
Cons: The bed was inclined.
5.8
James
Okay
family with older children
06-22-2015
Pros: Facility looked nice
Cons: Dishes were left in front of a room for over 24 hours until I told the front desk, which tells me the cleaning staff only does what they are told. My son and I went to the pool on a Saturday afternoon/evening and there was a man in the pool contributing alcohol to minors that were in there with him, I'm not talking hiding it either right there in plain site. Beer and hard liquor in a cooler with him. He was so drunk that he couldn't sit on the pool stairs. The hotel should of seen what was going on and immediately took care of it. At some point a staff member did come out but he was on the phone. Restaurant right next store is way over priced for what they serve, so don't waste your money.
10.0
Joseph
Exceptional
mature couple
05-03-2015
Pros: Bed was very comfortable
Cons:
6.7
Joseph
Pleasant
young couple
02-20-2015
Pros:
Cons: i wish the restroom and shower was a little nicer..ceiling was kind of gross and the shower was rather small
9.2
Francisco
Wonderful
young couple
02-11-2015
Pros: I've stayed in more luxurious hotels and the staff isn't near as nice and helpfull than at this hotel. My wife and I will probably stay at this hotel on our next trip to McAllen. Also, complementary WiFi is more than acceptable, facilities are very clean, breakfast buffet has more than enough choices (even though it wasn't included in our room rate).
Had a great time, thankyou Hilton Garden Inn & the Staff.
Cons:
9.2
Farkas
Wonderful
young couple
02-03-2015
Pros: The hotel is very well located and absolutely comfortable. Absolutely recommended!
El hotel tiene muy buena ubicacion y es my comodo. Totalmente recomendable quedarse aqui!
Cons: The wifi is a little bit slow in the rooms.
El wifi es un poco debil en los quartos.
7.9
Anonymous
Good
mature couple
01-20-2015
Pros: Very clean and friendly staff
Cons: Bed was a little soft.
5.8
Antonio
Okay
family with older children
11-24-2014
Pros:
Cons: Very noisy, the highway is close to this hotel.
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