Some rooms have ceiling fans and large workspaces. The draw here is the pool, which unlike at most roadside hotels, is set against a quiet backdrop, buffered and made private by trees and shrubs.
Smoke free premises. 91 units. 3 stories, interior corridors. Accessibility (Call).
Cons: Manager spoke to clerk through doorway to her office when I had an issue with the rate. She never came out to address the situation. Hotel room was dirty with hair on the bedspread. Equipment room door was open on 3rd floor with fan blowing...very loud
Pros: The staff was friendly. Place was clean and neat. The breakfast bar was good.
Cons: The pool was kind of small. TV signal went out ended up not being able to watch TV. They apologized and made it right.
Verified Hotel Guest
Pros: Front desk staff, lady working breakfast, and housekeeping staff all so nice, friendly and accommodating. Very Clean. Excellent breakfast, esp. cinnamon rolls and variety. Nice pool.
Cons: Only 2 bath towels in a room w/ 2 beds, and 2 of us in the room. Needed at least one more towel.
family with young children
Cons: More coffee - they ran out!
Pros: The location was good.
Cons: There was an issue with water, which I realize was out of their control, but the way the general manager handled it was totally unexceptable. You have severe training issues that need to be resolved.
review category group of friends
Pros: The front desk manager was very nice. The breakfast was very tasty.
Cons: I did not have any hot water for my morning shower. Taking a cold shower was not pleasant.
Pros: cleanliness, cookies & milk, staff
Pros: I liked that the room was clean.
Cons: Did not like that room was never cleaned and never received fresh towels
family with older children
Pros: Courtesy of staff. Good breakfast. Comfortable queen size beds.
Cons: TV remote needed batteries changed. Could have used channel listing to find programs.
Pros: We always enjoy the morning breakfast buffet at Holiday Inn Expresses - especially the wonderful cinnamon rolls! The room layout is good and we like the view on the backside of the hotel - lots of woods and also a deer feeder so will keep watching for those deer!
Cons: The television did not work when we first arrived and had to be unplugged and plugged back in several times during our visit to get it to work. There was no HBO channel on the tv although there was a guide in the room for HBO. I went and got a tv guide with channels from the front desk. It was all "handwritten" but they didn't have all the channels marked and did not know what channel was HBO. We never found it. Also, the phone did not work when we arrived (front desk figured that out), we had only one hotel size bar of soap so had to go to the front desk to get more, and the morning we left there was a lizard crawling around in our room along with a mosquito on the ceiling of the bathroom. We have stayed at this location before and all went well on that visit, so not sure why this time was somewhat unsettling.
Cons: Bathroom was not clean. It had broken tiles and flooring. Poor attention to cleaning.
Pros: The hotel accommodated our request for early check in and ground level room.
Pros: Housecleaning staff very courteous friendly and efficient
Cons: 2 rooms for 6 nights, arrived at 11:30pm to no running water at hotel. Informed we could either stay there or go to another hotel same owner for comped room. We pile in car go to 2nd hotel, they send us back to orig hotel for comp. Next day informed they wouldn't honor the comp because staff misunderstood privous nights directive. Later they decide to honor comp and informed me it had been submitted. I check AX for 5 days because at this point I dont trust anything they say, no credit applied. Called booking.com who called hotel credit applied after check out. Too much vacation time spent on this matter
Cons: Room was so smokey, everything I has had smelled like smoke when I left. Horrible.