Best Western Inn & Suites

AAA Inspector Rating
1493 I-35 N
New Braunfels, TX 78130- Map It
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.2
Bath2.9
Public Areas2.8
AAA Inspector Notes
Located on the northern outskirts of the city, this lodging was remodeled in 2015. Put your feet up on the comfy ottomans or get dreamy on their pillow top mattresses. This is a great location for accessing Canyon Lake, the Guadalupe River recreational area and Gruene, TX 60 units. 2 stories (no elevator), interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-35 exit 190; on southbound frontage road. Located in a quiet area. 1493 I-35 N 78130.
AAA Benefit
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub.
Guest Services
coin laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 37 guests
Showing reviews 1 - 5 of 40
7.5
Reese
Good
family with young children
04-24-2018
Good
Pros:
Cons:
5.0
Anonymous
Fair
young couple
04-24-2018
I won't stay there again.
Pros: The bed was comfortable, that's it!
Cons: the desk clerks were rude and seemed annoyed because I ask why they had charged my credit card before I got there, since when i booked the room, it said PAY AT CHECK IN. No manager was on duty so they went and got the breakfast lady to "EXPLAIN" it to me, like I was stupid. The room looked like it had not been vaccumed in MONTHS. And the breakfast was so bad we had to go elsewhere to eat.
10.0
Anonymous
Exceptional
solo traveller
04-21-2018
Excellent Stay
Pros: Excellent location and place to stay. The staff was very friendly. Breakfast was not the usual and had several choices.
Cons: N/A
3.0
Verified Hotel Guest
Poor
Traveling as Couple
04-13-2018
I am partially disabled missouri dor z056229 exp 9-30-17. Picture on website looked like a more modern hotel.
Pros: Location.
Cons: No elevator. Cue tip on bathroom floor. Hair behind toilet seat. Crud under desk. Bathroom drain stuck. Had trouble with stairs. Cancelled last two nights.
7.0
Verified Hotel Guest
Good
Family with Teens
04-13-2018
The blow dryer in the room we did stay in blew up while I was using it, but the front desk replaced it with no worries. The staff was very nice and accomodating. I guess I just expected more, especially for the price we ended up paying.
Pros: The staff seemed accomodating
Cons: Upon arrival, they gave us a room and when we went to the room, the door was open...wouldn't close and we could not get it to close without slamming it shut. The safety lock was also broken. These room are outside entry, some are inside.
Showing reviews 1 - 5 of 40