Best Western Inn & Suites

AAA Inspector Rating
8.7
1493 I-35 N
New Braunfels, TX 78130- Map It
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.3
Bath2.9
Public Areas2.8
AAA Inspector Notes
Located on the northern outskirts of the city, this lodging was remodeled in 2015. Put your feet up on the comfy ottomans or get dreamy on their pillow top mattresses. This is a great location for accessing Canyon Lake, the Guadalupe River recreational area and Gruene, TX 60 units. 2 stories (no elevator), interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-35 exit 190; on southbound frontage road. Located in a quiet area. 1493 I-35 N 78130.
AAA Benefit
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub.
Guest Services
coin laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 56 guests
Showing reviews 1 - 5 of 29
10.0
Charity
Exceptional
Group Traveler
01-19-2018
I would definitely stay at this hotel again. It is a good deal for how close to everything it is and how clean and updated it is. They have good amenities like a business center with printers, pool, and free breakfast. The price was fair.
Pros: The rooms were very clean and had been updated to be very nice. The front desk clerk was amazingly nice and super helpful. Pool was decent.
Cons: The cleaning staff can be a little pushy sometimes.
7.0
Verified Hotel Guest
Good
Family with Teens
01-19-2018
The blow dryer in the room we did stay in blew up while I was using it, but the front desk replaced it with no worries. The staff was very nice and accomodating. I guess I just expected more, especially for the price we ended up paying.
Pros: The staff seemed accomodating
Cons: Upon arrival, they gave us a room and when we went to the room, the door was open...wouldn't close and we could not get it to close without slamming it shut. The safety lock was also broken. These room are outside entry, some are inside.
10.0
Helen
Exceptional
Family with Young Children
01-19-2018
Pros: friendly staff,clean,and a great location
Cons: NO. We were highly satify. I read a lot of reviews,some were good and some were bad.But we made a good decision staying here.
6.0
Curtis
Pleasant
Traveling as Couple
01-19-2018
Pros: Friendly staff
Cons:
3.3
Anonymous
Poor
young couple
12-19-2017
Poor
Pros: The breakfast was good.
Cons: This is motel not a hotel. If your front door opens to the outside...motel. The "spa" tub as advertised was just a handicap tub. The fire alarm went off twice in the middle of the night.
Showing reviews 1 - 5 of 29