Hampton Inn & Suites New Braunfels

AAA Inspector Rating
8.7
Very Good
90 Guest Ratings
575 Hwy 46 S
New Braunfels, TX 78130- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.2
Public Areas3.2
AAA Inspector Notes
This is a newer generation of this well-known chain. The public areas are striking. Guests will really enjoy the oversize guest rooms and enhanced furnishings. The suites have sofa sleepers. This is a great location with multiple dining and shopping options nearby. Smoke free premises. 87 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-35 exit 189 (SR 46), just e. 575 Hwy 46 S 78130.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 90 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
07-21-2017
Pros: The hotel was very clean. Good location. The hotel ended up being accommodating.
Cons: The staff was very unfriendly and unwelcoming at check in and check out. We were disappointed in the staff quality. The fire alarm went off multiple times during our stay, even in the middle of the night. We complained and were able to get a refund.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The appearance and fully cooked available hot breakfast.
Cons: Eye contact during checkin was minimal. On our second night a false alarm went off in the middle of the night, and when I called front desk it seemed forever for the staff to answer phone... And when she did she acted like she didn't want to be bothered.
1.0
Anonymous
Very Poor
07-21-2017
Pros: We were on the top floor, so noise from neighbors and even the weather were not a problem.
Cons: The room and facilities were distinctly not quite clean.For example, the lobby area had an unpleasant odor, the room furniture seemed damp and sticky, and the juice dispenser released a glob of slimy mold when we tried to pour a glass at breakfast.
9.2
Anonymous
Wonderful
07-23-2017
Great hotel
Pros: The staff was very friendly and it was very clean
Cons:
7.9
Anonymous
Good
07-21-2017
Good
Pros: We were able to ck in early, which was nice since we were headed to Schlitterbahn with the kids.
Cons: It was hard to get into. You had to go into the parking lot of another business. Also, I guess since we cked in early we didn't get the suite I had booked, therefore it was a little tight with 3 adults and 2 kiddos, one of which was in a pack-n-play, but we made it work.
Showing reviews 1 - 5 of 50