Holiday Inn Express & Suites Odessa

AAA Inspector Rating
8.7
Excellent
6 Guest Ratings
5321 JBS Pkwy
Odessa, TX 79762- Map It
Photos
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AAA Inspector Notes
The public areas are spacious and feature attractive décor and furnishings. You'll find rooms with comfortable seating and a large workspace for your business needs. Smoke free premises. 92 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct JBS Pkwy and N 52nd St, just n. 5321 JBS Pkwy 79762.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 6 guests
Showing reviews 1 - 5 of 6
7.9
Irene
Good
mature couple
07-06-2016
Pros:
Cons: My stay was from July 2nd - 3rd and charged to my card. On July 4th my card was charged again for $959.69 and when I spoke with a staff member that couldn't help me because she was new, that day I received a call from another staff member that said it was an error on their part that they had over charged me a little and they would correct it. Today Holiday Inn Express is still "holding" my money. I can't pay my bills because I can't get my money released. This is theft and major issue and I am considering legal action.
3.8
Sonya
Poor
family with older children
07-05-2016
Pros: Customer service was very bad. Representative was very rude at check in time. It took her 20 minutes to check me in. She couldn't find my reservation even when I should get my confirmation number.
Cons: Not happy with my 2 night service. Breakfast was to be served till 10 but lady was picking up trays and putting away what was left which was several turkey sausage patties no eggs nor pancakes. Only cereal and milk with a few cinnamon rolls
7.9
Sonya
Good
young couple
06-26-2016
Pros: It was a quiet stay
Cons: Mirrors were not clean, had trouble with tv but gentleman on staff came to fix it. Phone was not working as well.
6.7
Dan
Pleasant
family with young children
05-27-2016
Pros: Beds are very comfy.
Cons: Staff didn't meet my request.
10.0
Sarah
Exceptional
Traveling as Couple
10-27-2015
Pros: enjoyed stay friendly quick service no problems
Cons: no
Showing reviews 1 - 5 of 6