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Holiday Inn Express

AAA Inspector Rating

8.7

Excellent

23 Guest Ratings

1030 E Palestine Ave

Palestine, TX 75801- Map It

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AAA Inspector Notes

Guests enjoy the complimentary manager's social Monday through Thursday evenings and the covered grill area. The well lit rooms feature fancy coffeemakers that help guests start the day off right. Smoke free premises. 62 units. 3 stories, interior corridors. Accessibility (Call).

More about Palestine, TX More Hotels in Palestine, TX

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

Jct US 79 and Loop 256, 0.3 mi s on US 79. 1030 E Palestine Ave 75801.

Pool

outdoor.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.

Sports & Recreation

hot tub, exercise room.

Guest Services

coin laundry.

Terms

N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 23 guests

Showing reviews 1 - 5 of 17

10.0

Devonne

Exceptional

mature couple

09-07-2016

Pros: I like that the hotel was clean and up to date. The breakfast was hot and delish.. Add some bacon!!.. Everyone was very helpful and understanding.

Cons: The pillows are really flimsy which made sleeping a little restless. Add another blanket onto the bed. The one on the bed is a little thin.

7.1

Paul

Good

family with young children

07-12-2016

Pros: They let us swim even though we returned after hours from baseball tournament. The kids planned on swimming all day and our game started late and had delays. Mgr didn't let us swim he just didn't say anything and we didn't ask. 5 boys were very happy and I greatly appreciated it.

Cons: Rates were high.

5.8

Melanie

Okay

mature couple

07-05-2016

Pros: The breakfast is always great...hot and lots of food even on a holiday wknd. The ladies preparing this are always great!

Cons: I asked for a room when I booked with 2 Queen beds because my grandkids were traveling with us....we ended up with a King and fold out couch. One of us sleeps with each grandchild so my husband ended up on the fold out couch. We were put into a smoking room with a grandchild with asthma and when I asked at the front desk about changing the rooms, I was told there was nothing else. We've stayed here numerous times and its always been a great experience...not this time. Very disappointed.

10.0

Kristin

Exceptional

Traveling as Couple

06-08-2016

Pros: Renovated very recently with a nice modern look. Good breakfast too!

Cons:

10.0

Verified Hotel Guest

Exceptional

Solo Traveler

05-31-2016

Pros: The hotel decor was very nice! My room was clean, neat and very comfortable.

Cons: They were updating some carpeting but it didn't affect me at all.

10.0

William

Exceptional

mature couple

04-06-2016

Pros: The breakfast was very good. Rooms were excellent!

Cons: The clerk would not give us a veterans discount, just because ee booked our room online eith you.

10.0

Joe

Exceptional

mature couple

04-06-2016

Pros: Room was very clean and comfortable.

Cons: Nothing to complain about.

9.6

Delvin

Exceptional

solo traveller

03-31-2016

Pros: Staff was very attentive and helpful

Cons:

10.0

Jacquelyn

Exceptional

family with young children

12-27-2015

Pros: Friendly, close to Polar Express

Cons:

10.0

Marilyn

Exceptional

review category group of friends

12-22-2015

Pros: The location, friendly and helpful employees.

Cons:

10.0

Candi

Exceptional

Group Traveler

11-03-2015

Pros: Friendly staff Clean Full breakfast

Cons:

10.0

Larry

Exceptional

solo traveller

09-22-2015

Pros: The people working were always help. Room was very good.

Cons:

6.7

Terry

Pleasant

review category group of friends

07-07-2015

Pros: The pool area was nice. The staff was great.

Cons: The charge me twice and hold my money in my bank. Not good business. Hotel say it will drop off but the bank say it was charge two different days.

5.0

Darrell

Fair

mature couple

06-16-2015

Pros: The staff responded promptly once I alerted them of the fact that the bed had blood in it. Jackie and Lupe were both concerned and addressed the issue by putting us in another room.

Cons: The owner has not made any efforts to make reach out to us. in addition to the blood stain in the bed, we were provided a new room, however as we were udressing, another guest walks in the room with a key, this was so horrible. I might add that I did'nt just pull the sheets back and see the blood, I actually had been lying in it for at least 1 1/2 hour before I discovered it. I was sick to my stomach. Although the staff was so wonderful, again the owner has not made any effort to make this right. very Very unhappy

10.0

Anonymous

Exceptional

review category group of friends

06-14-2015

Pros: Friendly staff, clean rooms, clean pool and hot tub, great breakfast. Enjoyed our stay!

Cons:

5.0

Richard

Fair

family with young children

12-08-2014

Pros:

Cons: Staff rude, made reservation in September, called on Dec.5 to confirm and check in on Dec.6 when we got there they did not have room we requested with two queen beds. Staff said they had given it to someone else who had booked direct with Holiday Inn. Gave us room with bad sofa bed and told us to go to Walmart to buy a air mattress might make it more comfortable.

10.0

Nikki

Exceptional

review category group of friends

10-08-2014

Pros: Everything

Cons:

Showing reviews 1 - 5 of 17