There are no tubs in the king-bedrooms, but you do get a nice walk-in shower. The room décor leans more to a familiar style of comfort rather than trendy or modern.
Smoke free premises. 64 units. 3 stories, interior corridors. Accessibility (Call).
Cons: ignorance of some of the staff, some rudeness as well. location is a bit out of the way and hard to navigate to like most of Pecos, Tx. Loud noise (music?) in an adjoining room late at night.
Pros: This town does not have a good place to eat. I like this hotel. Good coffee is available 24/7. Good breakfast served.
Cons: The elevator needed to be vacuumed. I thought this was a new motel from the outside but found out different from the inside. I liked it...could use some land-scaping.
Cons: Air conditioner didn't work. Bed lumpy. I ly one washcloth for two people. When we checked out the desk person didn't deem interested in what we had to say. Needs to have better customer service skills in responding to customer .
Pros: Staff can do attitude. Thanks.
Cons: This is to correct a previous comment made on the Van Horne Hampton regarding the TV and remote problems. The TV and remote problem occurred at the Pecos Hampton not the Van Horne Hampton. My apologies to the Van Horne Hampton Inn .
Cons: The price for that hotel in that town was ridiculous! Only booked because it was late at night. Absolutely overpriced
Pros: I was so happy to see such a nice facility with such wonderful people working. I know I saw the front lobby being cleaned at least 3 times in the one day I stayed there. Extremely nice front desk staff. Lisa checked me out and asked me if I enjoyed my stay and asked if she could be of assistance with anything else before I left. I definitely give the highest rating to the Hampton and to the whole staff working so hard to keep it at its best. Thank you and I look forward to visiting you again in the next couple of weeks!
Cons: There were no complaints everything was as it should be.
family with older children
Pros: Manager gave us a bereavement discount and helped to accomodate other family members on short notice. They were very understanding that my dad had passed away suddenly.